COBY electronic MP550-2G There is no sound during playback, Sound quality of the music is poor

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Troubleshooting

If using a USB extension cable, ensure that it is securely attached to the player and the PC, or try using another USB cable.

If you have connected the player through a USB hub, try connecting the player directly to your computer.

Ensure that the player’s memory capacity is not full.

Ensure that the Hold/Lock switch is disengaged.

There is no sound during playback.

Check the volume level.

Ensure that the headphones are attached securely to the player.

The sound quality of the music is poor.

Try playing the file on your computer. If the sound quality is still poor, try downloading the file again or re-encoding the file yourself.

Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will sound.

The minimum recommended bitrate is 128kbps for MP3s and 96kbps for WMAs.

Try lowering the volume of the player.

Ensure that the headphones are attached securely to the player.

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Contents MP550-1G MP550-2G Precautions For Customer UsePrecautions FCC Statement Important Safety Instructions Important Safety Instructions Important Safety Instructions Table of Contents Package Contents Features Getting Started Controls at a GlancePowering Your Player Charging Your PlayerTurning Your Player On/Off Locking/Unlocking Your Player’s Keys HoldPlaying Music Music Playback ControlsRandom Playback Shuffle Connecting to a Computer Microsoft Windows Macintosh OS Windows Media Player Firmware Upgrades Buttons do not work TroubleshootingPlayer does not turn on Cannot transfer files to the playerThere is no sound during playback Sound quality of the music is poorPlayer will not play my music file Player has malfunctionedSpecifications Unit DimensionsPage Coby Electronics Corporation Page Coby Electronics Corporation
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