COBY electronic MP550-2G Player will not play my music file, Player has malfunctioned

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Troubleshooting

The player will not play my music file.

Ensure that the file is in a compatible format.

The file may be copy-protected and you no longer have authorization to play this file. If you feel this is in error, please contact the service from which you downloaded the file.

The player has malfunctioned.

Try updating the player’s firmware. Please refer to the Firmware Upgrades section of this manual for instructions.

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Contents MP550-1G MP550-2G For Customer Use PrecautionsPrecautions FCC Statement Important Safety Instructions Important Safety Instructions Important Safety Instructions Table of Contents Package Contents Features Controls at a Glance Getting StartedCharging Your Player Powering Your PlayerLocking/Unlocking Your Player’s Keys Hold Turning Your Player On/OffMusic Playback Controls Playing MusicRandom Playback Shuffle Connecting to a Computer Microsoft Windows Macintosh OS Windows Media Player Firmware Upgrades Cannot transfer files to the player TroubleshootingPlayer does not turn on Buttons do not workSound quality of the music is poor There is no sound during playbackPlayer has malfunctioned Player will not play my music fileUnit Dimensions SpecificationsPage Coby Electronics Corporation Page Coby Electronics Corporation