Samsung FTQ352IWUX Food does not broil, Properly, Oven, Temperature is too, Abrasions on, Specks

Page 50

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Food does not broil

The oven controls have been set

Press the BROIL pad.

properly.

incorrectly.

 

 

 

 

 

 

 

The rack has not been properly

See the broiling guide on page 30.

 

positioned.

 

 

 

 

 

 

 

Cookware not suited for broiling.

Use suitable cookware.

 

 

 

 

 

Aluminum foil used on the broiling

See the section on broiling on page 29.

 

pan and grid has not been fitted

 

 

 

properly and slit as recommended.

 

 

 

 

 

 

 

In some areas the power (voltage)

Preheat the broil element for 10 minutes.

 

may be low.

See the broiling guide on page 30.

 

 

 

 

 

 

The oven

The oven sensor needs to be

See the section on adjusting the

temperature is too

adjusted.

 

thermostat on page 35.

hot or too cold.

 

 

 

 

 

 

 

Scratches or

The cooktop is being cleaned

Scratches are not removable. Tiny

abrasions on

improperly.

 

scratches will become less visible in time

cooktop surface

 

 

as a result of cleaning.

 

 

 

 

 

Cookware with rough bottoms

To avoid scratches, use the recommended

 

were used on the cooktop or

 

cleaning procedures. Make sure bottoms

 

there were coarse particles (eg.

 

of cookware are clean before use, and use

 

salt or sand) present between the

 

cookware with smooth bottoms.

 

cookware and the surface of the

 

 

 

cooktop.

 

 

 

 

 

 

 

Cookware has been slid across the

 

 

 

cooktop surface.

 

 

 

 

 

 

Brown streaks or

Boilovers have been cooked onto

Use the blade scraper to remove soil.

specks

the surface.

See the section on care and cleaning of

 

 

 

 

 

the glass cooktop on page 43.

 

 

 

 

Areas of

Mineral deposits from water and

Remove using a ceramic-glass cooktop

discoloration with

food have been left on the surface

 

cleaning cream.

metallic sheen

of the cooktop.

Use cookware with clean, dry bottoms.

 

 

 

 

 

 

The oven will not

The oven temperature is too high

Allow the range to cool and reset the

self-clean.

to set a self-clean operation.

 

controls.

 

 

 

 

 

The oven controls have been set

See the section on self-cleaning on page

 

incorrectly.

 

38.

 

 

 

 

A self-cleaning cycle cannot be started if the oven lockout feature has been

 

activated or if a radiant surface element is on.

“Crackling” or

This is the sound of the metal

This is normal.

“popping” sound

heating and cooling during

 

 

 

both the cooking and cleaning

 

 

 

functions.

 

 

 

 

 

 

Excessive smoking

There is excessive soiling in the

Press the CLEAR/OFF pad. Open the

during a self-

oven.

 

windows to rid the room of smoke. Wait

cleaning cycle

 

 

until the self-cleaning cycle is cancelled.

 

 

 

Wipe up the excessive soil and reset the

 

 

 

oven for self-cleaning.

The oven door will

The oven is too hot.

Allow the oven to cool.

not open after a

 

 

 

self-cleaning cycle.

 

 

 

 

 

 

 

50_ Troubleshooting

Image 50
Contents Electric Range Features of your new range Latest in heat-distribution technologyImportant safety instructions Safety SymbolsFor Your Safety Never use your appliance for warming or heating the roomSurface Cooking Units Oven SELF-CLEANING Ovens When flaming foods under the hood, turn the fan onContents WHAT’S Included with Your Range Introducing your new rangeOverview Before Cooking Surface cookingAbout the radiant surface elements During CookingCooking areas Hot surface indicatorLocation of the radiant surface elements and controls Dual surface unit control knob left front, right front Recommended settingsSingle surface unit control knob left rear, right rear Level Using the warming centerPress the Warming Center ON/OFF pad TyPE of FoodCorrect Incorrect Using the Proper CookwareChoosing the Proper Cookware Preventing stains CleaningPreventing marks and scratches Preventing other damageUsing the warming drawer About the warming drawerLow Rolls soft, empty dinner plates Medium Turning the Warming Drawer on or OFFLevels Roasts beef, pork, lambOperating the oven Oven Control PanelHow to change between a 12-hour and 24-hour display Setting the ClockHow to set the clock Press the SET/START or Clock AM/PM padHow to set the timer Minimum and Maximum SettingsSetting the Kitchen Timer Feature Minimum MaximumOven rack positions Using the Oven RacksBefore using the racks Baking layer cakesBaking How to set the thermostatHow to adjust the thermostat while cooking Tips for convection baking How to set the oven for convection bakingConvection Baking Cookies Recommended convection baking guidePie BreadsHow to set the oven for convection roasting Convection RoastingPoultry Recommended convection roasting guidePork LambHow to set the oven for timed cooking Timed CookingDelay Timed Cooking How to set the oven for delay timed cookingBroiling Using the broil panHow to set the oven for broiling Broil stop positionRecommended broiling guide How to recall a setting Using the Custom Cook FeatureHow to record a recipe setting How to set the oven for proofi ng ProofingTurning the Oven Light on and OFF Using the Keep Warm FunctionHow to use the keep warm feature Hour energy saving Extra FeaturesFahrenheit or Celsius temperature selection Convection auto conversion feature Thermostat adjustmentSound on/off Control lockoutSetting the Sabbath For use on the Jewish Sabbath & HolidaysMaintaining your appliance SELF-CLEANINGBefore a self-cleaning cycle After a self-cleaning cycle How to set the oven for self-cleaningHow to turn off the self-cleaning feature After a steam-cleaning cycle STEAM-CLEANINGHow to set the oven for steam-cleaning Cleaning stainless steel surfaces Care and Cleaning of the OvenCleaning painted parts and decorative trim Oven ventOven door Cleaning the broil pan and insertOven racks Removing burned-on residue Care and Cleaning of the Glass CooktopNormal daily use cleaning Removing heavy, burned-on residueRemoving metal marks and scratches Cleaning the cooktop sealCleaning sugary spills and melted plastic Potential for permanent damage to the glass surfaceRemoving and Replacing the Oven Door How to remove the doorHow to replace the door Locked position Unlocked positionRemoving and Replacing the Warming Drawer How to remove the warming drawerHow to replace the warming drawer Unlocked position Locked positionChanging the Oven Light Code Cause TroubleshootingProblem Possible Cause Solution Cooktop AreasDiscoloration on Frequently cycles onCleaning cycle Temperature is tooSelf-clean Not open after a Self-cleaning cycleBurning or oily odor Oven not clean afterSteam from the vent Emitting fromWarranty Limited Warranty to Original PurchaserPage Page Page Questions or COMMENTS?
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