Samsung DVD-V9650 instruction manual Troubleshooting, Identifying DVD Problems, ENG-89

Page 89

REFERENCE

Troubleshooting

Before contacting a Samsung authorized service center, perform the following simple checks. If you are unable to solve the problem after reading the above instructions, note:

-The model and serial number on the rear of your DVD-VCR

-The warranty information

-A clear description of the problem

Then contact your nearest SAMSUNG service center.

Identifying DVD Problems

Problem

 

Action

Page

 

 

 

 

 

 

 

•

Check the batteries in the remote control.

 

No operations can

 

They may need replacing.

 

•

Operate the remote control at a distance of no more than 20 feet.

P5

be performed with

the remote control.

• Remove batteries and hold down one or more buttons for several

 

 

minutes to drain the microprocessor inside the remote control to

 

 

 

 

 

 

 

 

reset it. Reinstall batteries and try to operate the remote control

 

 

 

 

again.

 

Disc does not play.

•

Ensure that the disc is installed with the label side facing up.

P9

• Check the region number of the DVD.

 

 

 

 

 

•

5.1 channel sound is reproduced only when the following

 

 

 

 

conditions are met.:

 

5.1 channel sound

 

1) The DVD-VCR is connected with the proper Amplifier

P22

 

2) The disc is recorded with 5.1 channel sound.

is not being

 

• Check whether the disc being played has the “5.1 ch” mark on

 

reproduced.

 

 

the outside.

 

 

 

 

 

 

 

• Check if your audio system is connected and working properly.

 

 

 

• In a DVD Setup Menu, is the Audio Output set to Bitstream?

 

The

icon

• The features or action cannot be completed at this time because:

 

1. The DVD’s software restricts it.

 

appears on

2. The DVD’s software doesn’t support the feature (e.g., angles).

 

screen.

 

3. The feature is not available at the moment.

-

 

 

4. You’ve requested a title or chapter number or search time that is

 

 

 

 

out of range.

 

Disc Menu doesn’t

•

Check if the disc has a Menu.

-

appear.

 

Play mode differs

•

Some of the functions selected in the Setup Menu may not work

-

from the Setup

 

properly if the disc is not encoded with the corresponding

Menu selection.

 

function.

 

The screen ratio

• The Screen Ratio is fixed on your DVDs.

P43-44

cannot be changed.

 

 

No audio.

•

Make sure you have selected the correct Digital Output in the

P61~62

 

Audio Options Menu.

 

 

 

 

 

 

 

 

ENG-89

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Contents DVD-V9650 Important Safety Instructions FCC Note for U.S.A PrecautionsHandling Cautions Install Batteries in the Remote Control AccessoriesIf the remote control doesn’t operate properly Before you startTable of Contents Reference DVD OperationsVCR Operations DVD-VCR Features General FeaturesDVD Features VCR FeaturesCharacteristics Disc Type and CharacteristicsDisc Markings Region NumberFront Panel Controls DescriptionFront Panel Display ENG-10ENG-11 DVD/VCR Output ChartRear Panel ENG-12 Tour of the Remote ControlENG-13 Connecting the Antenna CableMethod1 Antenna + DVD-VCR + TV No Cable box ENG-14 Connection to a TV Before Connecting the DVD-VCRConnection to a TV Video ENG-15ENG-16 Connection to a TV S-VideoENG-17 Connection to a TV InterlaceENG-18 Connection to a TV ProgressiveENG-19 Hdmi Video SpecificationsConnection to a TV with Hdmi Jack ENG-20 Why does Samsung use HDMI?Hdmi High Definition Multimedia Interface Hdmi connection descriptionENG-21 Connection to an Audio SystemConnection to an Audio System 2 Channel Amplifier ENG-22 ENG-23 Connecting a Power Cord & Auto SetupENG-24 Selecting a Menu LanguageSetting the Clock Automatically Setting the ClockENG-25 Auto, 1, 2Select the time zone of your area Setting the Clock ManuallyENG-26 ENG-27 Memorizing the Channels Selecting the Video Signal-sourceENG-28 AntennaAdding and Erasing Channels Manual Method Storing Channels in Memory Automatic MethodENG-29 Repeat steps 7 to add or To delete additional channelsENG-30 Selecting the RF Output ChannelENG-31 Selecting the Front Panel DisplayENG-32 Setting the Power Off AutomaticallyBefore Play Playing a DiscPlayback ENG-33ENG-34 Pausing PlayStep Motion Play Except CD Slow Motion Play Except CDContinuous Search Mode Using the Search and Skip FunctionsSearching through a Chapter or Track Skipping TracksENG-36 Using the Display FunctionWhen Playing a DVD/CD/MPEG4 To exit the menu, press Info button again ENG-37ENG-38 Using the Disc and Title Menu DVDENG-39 Using the Function Menu DVDENG-40 When playing a DVD/CDRepeat Play ENG-41 Using the A-B Repeat functionPress the #$ buttons to select a Segment will begin repeating in a continuous loopContinuous Slow Mode When playing a DVDSlow Repeat Play ENG-42To Playback using Aspect Ratio DVD Adjusting the Aspect Ratio EZ ViewIf you are using a 169 TV ENG-43Displays the content of the DVD title in 43 aspect ratio If you are using a 43 TVENG-44 For 169 aspect ratio discs Letter BoxSelecting the Audio Language Using the Audio button DVD/CD/MPEG4ENG-45 During play, press the Audio buttonSubtitle changes when the #$ button is pressed repeatedly Using the Subtitle button DVD/MPEG4Selecting the Subtitle Language ENG-46Using the Angle button DVD Using the Bookmark FunctionUsing the Mark button DVD Changing the Camera AngleENG-48 Recalling a Marked SceneClearing a Bookmark Press the $ or Enter button Using the Zoom Function DVDENG-49 ENG-50 Clips Menu for MP3/WMA/JPEG/MPEG4Folder Selection Repeat/Random playback MP3/WMA PlaybackENG-51 Off, Track, Folder RandomDo not try recording copyright protected MP3 files CD-R MP3/WMA fileENG-52 MPEG4 Play Function MPEG4 PlaybackRepeat Playback ENG-53These functions may not work depending on MPEG4 file MPEG4 Function DescriptionCD-R AVI file DivX5Program Play & Random Play Play mode menu will appearProgram Play ENG-55ENG-56 Picture CD PlaybackENG-57 CD-R Jpeg Discs$ or Enter button Using the Setup MenuENG-58 To make the DVD Setup menu Setting Up the Language FeaturesENG-59 MenuENG-60 Language FunctionDisc Menu AudioENG-61 Setting Up the Audio OptionsENG-62 Audio OptionsDolby/DTS Digital Out Dynamic CompressionENG-63 Setting Up the Display OptionsENG-64 Display OptionsTV Aspect Alt Video Out720p 1280 x 1080i 1920 x HdmiPlayer is locked Setting Up the Parental ControlENG-66 ENG-67 Setting Up the Rating LevelSetting up in Level ENG-68 Changing the PasswordENG-69 DivXR RegistrationTo Insert a Video Cassette Tape Inserting and Ejecting a Video Cassette TapeTo Eject a Video Cassette Tape ENG-70ENG-71 Playing a Pre-Recorded Video Cassette TapePlaying the Tape ENG-72 Special VCR Playback FeaturesFrame Advance Fps/Rps ReviewInsert and play a video cassette tape Using Automatic TrackingENG-73 ENG-74 Selecting the Cassette TypeENG-75 Setting the Auto PlayENG-76 Setting the Auto RepeatENG-77 Using the Tape CounterWhen you are ready ENG-78 Using the Assemble Edit FunctionAudio output Mode Selecting the Audio Output ModeENG-79 CH or button for television channel Input SEL. button forENG-80 Searching for a Specific SequencePrev Next Etc SeqENG-81 Variable Search SystemProtecting a Recorded Cassette Basic RecordingRecording ENG-82To Watch a different Channel while Recording Special Recording FeaturesENG-83 Pause/Resume Recording Press the Play/Pause buttonTo Watch a DVD while Recording Using One-Touch RecordingTo Add Recording Time ENG-84ENG-85 Selecting the Recording SpeedAdd Recording Time Maximum Recording Time SP vs. SLPTo Begin Setting the Timer Recording Making a Timer RecordingPress the % button to move to the next setting ENG-86Daily/Weekly Date Programming ENG-87Selecting Auto Speed Button Function Using the TV Buttons on the Remote ControlENG-88 ENG-89 TroubleshootingIdentifying DVD Problems Identifying VCR Problems Inputs Technical SpecificationsENG-91 ENG-92 ENG-93 Contact Samsung World Wide Warranty AK68-00956F.02 Contact Samsung World Wide
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