Troubleshooting
Symptom | Possible Problem | Solution |
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The rechargeable | The surge protector (if used) isn’t | If the power supply cord is plugged into a surge protector, make sure | ||
powered on. | the surge protector is switched on. |
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battery won’t |
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charge and no | The wall outlet is not functioning. | Plug another device into the same wall outlet to confirm the outlet is | ||
power indicator |
| working. |
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light is on (AC |
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The power isn’t turned on. | Turn on the inMotion Classic by pushing the |
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operation). |
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| light turns on. |
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No Power indicator | The rechargeable battery isn’t charged. | Recharge the battery (see the “Power” section for details.) | ||
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light is on (Battery | The power isn’t turned on. | Turn on the inMotion Classic by pushing the |
| button. The indicator |
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operation). |
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| light turns on. |
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The “+” and
the “+” button to increase the volume.
The volume is set too low.
Check the volume level on alternate audio source device and set at
An incorrect source has been selected.
Turn off the iPod, remove it from the docking station, reseat it, and turn it on again.
No sound is coming from speakers.
The iPod is not correctly seated into the | Turn off the iPod, remove it from the docking station, reseat it, and |
docking station. | turn it on again. |
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If using an alternate audio source, the | • Connect an alternate audio source — such as a CD player, MP3 |
audio source is not properly connected to | player, or portable DVD player — to your inMotion Classic by |
the inMotion Classic or there is a problem | plugging one end of a 3.5mm stereo cable (sold separately) to |
with the alternate audio source. | the line out of your portable device (if it has one) or to the device’s |
| headphone jack. Connect the other end to the input marked “AUX” |
| on the back of the inMotion Classic. |
| • Set the volume on the audio source at |
| • Set the volume on the inMotion Classic at minimum level and adjust |
| upward to a comfortable listening level. |
There is a crackling sound coming from speakers.
The iPod is not correctly seated into the | Turn off the iPod, remove it from the docking station, reseat it, and |
docking station. | turn it on again. |
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If using an alternate audio source, the | • Connect an alternate audio source — such as a CD player, MP3 |
audio source is not properly connected to | player, or portable DVD player — to your inMotion Classic by |
the inMotion Classic or there is a problem | plugging one end of a 3.5mm stereo cable (sold separately) to |
with the alternate audio source. | the line out of your portable device (if it has one) or to the device’s |
| headphone jack. Connect the other end to the input marked “AUX” |
| on the back of the inMotion Classic. |
| • Set the volume on the audio source at |
| • Set the volume on the inMotion Classic at minimum level and adjust |
| upward to a comfortable listening level. |
There is a crackling sound coming from speakers (when connected to PC or laptop).
The operating system’s volume level is set too high.
Check the operating system volume level and decrease it if necessary.
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