Before Calling Service Personnel
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| Check the following guide for the possible |
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| cause of a problem before contacting service. |
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SYMPTOMS AND CORRECTION |
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| Symptom |
| Cause | Correction |
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| No power |
| • The power plug is disconnected | • Connect the power plug into the wall outlet securely. |
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| No picture |
| • The TV is not set to receive DVD output | • Select the appropriate video input mode on the TV so the |
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| picture from the DVD video player appears on the TV |
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| screen. |
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| • The video cable is not connected securely | • Connect the video cable into the jacks securely. |
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| No sound |
| • The equipment connected with the audio | • Select the correct input mode of the audio receiver so you |
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| cable is not set to receive DVD signal output. | can listen to the sound from the DVD video player. |
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| • The audio cables are not connected | • Connect the audio cable into the jacks securely. |
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| securely. |
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| • The power of the equipment connected | • Turn on the equipment connected with the audio cable. |
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| with the audio cable is turned off. |
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| • The setting of output sound type is | • Set the audio setting correctly. |
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| not correct. |
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| The playback |
| • The disc is dirty. | • Eject the disc an clean it. |
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| picture has |
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| occasional distortion |
| • It is in fast forward reverse playback. | • Sometimes a small amount of picture distortion may |
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| appear. This is not malfunction. |
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| Brightness is unstable |
| • The copy protection’s effect. | • Connect the DVD video player to the TV directly. |
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| or noises are produced |
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| on playback pictures |
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| The DVD video player |
| • No disc is inserted. | • Insert a disc. (Check that the DVD or VCD or audio CD |
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| does not start playback |
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| indicator in the DVD displays is lit.) |
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| • An unplayable disc is inserted. | • Insert a playback disc. (Check the disc type and color |
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| system). |
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| • The disc is placed upside down. | • Place the disc with the playback side down. |
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| • The disc is not placed within the guide. | • Place the disc on the disc tray correctly inside the guide. |
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| • The disc is dirty. | • Clean the disc. |
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| • A menu is on the TV screen. | • Press the SETUP button to turn off the menu screen. |
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| • The parental lock function is set. | • Cancel the parental lock function or change the parental |
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| lock level. (The |
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| Buttons do not work |
| • Power supply fluctuations or other | • Turn the power on or off with the POWER button. Or |
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| abnormalities such as static electricity may | disconnect the power plug and insert it into the wall outlet |
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| interrupt correct operations. | again. |
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| • Check each button on the remote, make sure it is in |
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| normal position. |
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| The remote control |
| •The remote control is not pointed at the | • Point the remote control at the remote sensor of the DVD |
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| does not work properly |
| remote sensor of the DVD video player. | video player (left side). |
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| •The remote control is too far from the DVD | • Operate the remote control within about 11” - 20”. |
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| video player. |
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| •The batteries in the remote control are | • Replace the batteries with new ones. |
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| exhausted. |
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44 | A P E X | D I G I T A L |