7 Troubleshooting
Caution
•Never remove the casing of this clock radio.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this clock radio, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www.Philips.com/ support). When you contact Philips, ensure that your clock radio is nearby and the model number and serial number are available (see ‘Get started’ on page 15).
No power
•Ensure that the AC power plug of the clock radio is connected properly.
•Ensure that there is power at the AC outlet.
No sound
•Adjust the volume.
No response from the clock radio
•Disconnect and reconnect the AC power plug, then turn on the system again.
•Use a ball pen to press the reset button on the rear of the clock radio to restore factory settings.This operation resets all settings except the clock.
•In clock (standby) mode, press and hold SCAN and PRESET
for two seconds, and then press VOLUME
to reset the clock radio. This operation resets all settings.
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