Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at
In Canada, contact Panasonic Canada Inc. Customer Care Centre at
Common problems | Pages |
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No power.
No sound.
Cannot select “DIGITAL” input.
Sound stops. “OVERLOAD” appears on the display.
¡Ensure the power cord is connected.
¡Turn the volume up.
¡Check connections to speakers and other equipment. ¡Turn on the speakers.
¡Turn off the tape monitor. ¡Select the correct source.
¡Change the
¡Turn PCM FIX or DTS FIX off.
¡Cancel “DSP DEFEAT”.
¡Switch off the unit, determine and correct the cause, then switch the unit on. Causes include:
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“F 70” appears on the display.
¡Turn the unit off, disconnect the AC power supply cord, and consult your dealer.
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| DSP sound modes |
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| Sound is not heard from the |
| ¡Ensure the SIZE settings for your speakers are correct. |
| center, surround, or subwoofer |
| ¡Check the DSP sound mode. |
| speakers. |
| ¡Cancel “DSP DEFEAT”. |
| DSP sound modes cannot be |
| ¡Cancel “DSP DEFEAT”. |
| selected. |
| ¡Turn DVD 6CH INPUT off. |
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Reference
RQT6847
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| Radio | Pages |
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| ¡Connect the appropriate antenna. (You may need an outdoor antenna or one | 7, 16 |
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| with more elements.) |
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The radio cannot be tuned in or |
| ¡Adjust the position of the FM or AM antenna. | 7 |
| ¡Reduce the treble. | 13 | |
there is a lot of noise and |
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| ¡Select “DSP DEFEAT”. | 13 | |
interference. |
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| ¡Turn off nearby televisions video players, DVD players, and satellite receivers. | – | |
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| ¡Separate the antenna from other cables, leads, and appliances. | – |
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| ¡Turn the DVD player off or move it further away from the antennas if this occurs. | – |
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