Dell EMC AX4-5 manual AppendixTroubleshooting

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Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

You are prompted to

The TCP/IP

The node-to-node network and

configure one network

configuration

public network must be assigned

instead of two during

is incorrect.

static IP addresses on different

MSCS installation.

 

subnets. For information about

 

 

assigning the network IPs with a

 

 

specific variant of the Windows

 

 

Server operating system (for

 

 

example: Windows Server 2003

 

 

or Windows Server 2008), see

 

 

Dell Failover Clusters with

 

 

Microsoft Windows Server

 

 

Installation and

 

 

Troubleshooting Guide.

 

 

 

 

The private (point-to-

Ensure that all systems are

 

point) network is

powered on so that the NICs in

 

disconnected.

the private network

 

 

are available.

 

 

 

Using Microsoft

Normal. Some

Dell strongly recommends that

Windows NT® 4.0 to

resources in

you use Windows XP

remotely administer a

Windows Server 2003

Professional or Windows Server

Windows Server 2003

are not supported in

2003 for remote administration

cluster generates error

Windows NT 4.0.

of a cluster running Windows

messages.

 

Server 2003.

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Appendix:Troubleshooting

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Contents Hardware Installation Troubleshooting Guide January 2010 Rev A01 Contents Installing the Expansion Pack Using Cluster Configuration OverviewInstalling Navisphere Storage System Advanced or Optional Storage FeaturesZoning Configuration Form Contents Introduction IntroductionCluster Solution Cluster Hardware RequirementsCluster Node Requirements Component Minimum Requirement Cluster NodesLists the hardware requirements for the cluster nodes IdenticalRequirement Cluster StorageCluster Storage Requirements System Storage Expansion Supported Cluster ConfigurationsDirect-Attached Cluster Storage system SAN-Attached ClusterPrivate network Fibre Channel switch Storage system Cluster node Other Documents You May NeedPage Cabling the Mouse, Keyboard, and Monitor Cabling the Power SuppliesCabling Your Cluster Hardware Cabling Your Cluster HardwarePower strip or on one AC PDU not shownCabling Your Cluster for Public and Private Networks Network Connections Description Private Network Hardware Components and Connections Method Cabling the Public NetworkCabling the Private Network Cabling Storage for Your Direct-Attached Cluster Cabling the Storage SystemsNIC Teaming Private network HBA ports AX4-5F storage system Cabling Your Cluster HardwareAX4-5FX storage system Cabling Your Cluster Hardware Storage system Cabling Your Cluster Hardware Cabling Storage for Your SAN-Attached ClusterPrivate network Cluster node Cluster nodes Fibre Channel switch Cabling a SAN-Attached Cluster to an AX4-5F Storage System Connect cluster node 1 to the SANAX4-5F storage system HBA ports Sw0 First cluster, connect cluster node 1 to the SAN There is a maximum of four storage systems per clusterStorage systems Cabling Your Cluster Hardware Obtaining More Information Tape libraryStorage systems Tape library Cabling Your Cluster Hardware Cabling Your Cluster Hardware Preparing Your Systems for Clustering Cluster Configuration OverviewPreparing Your Systems for Clustering Preparing Your Systems for Clustering Installation Overview Installing the Fibre Channel HBA Drivers Installing the Fibre Channel HBAsInstalling EMC PowerPath Insert the PowerPath installation media in the CD/DVD driveImplementing Zoning on a Fibre Channel Switched Fabric Using Worldwide Port Name ZoningSingle Initiator Zoning Port Worldwide Names in a SAN EnvironmentInstalling and Configuring the Shared Storage System Installing Navisphere Storage System Initialization UtilityInstalling the Expansion Pack Using Navisphere Express UpgradeTo register the server with the storage system Installing Navisphere Server UtilityRegistering a Server With a Storage System Advanced or Optional Storage Features Assigning the Virtual Disks to Cluster NodesSnapshot Management SAN CopyInstalling and Configuring a Failover Cluster Troubleshooting AppendixTroubleshooting If these events do not appear AppendixTroubleshooting Minimum option Check all cable connectionsAdvanced with Cluster Services Click ServicesServices window Window, click the RecoveryAppendixTroubleshooting AppendixTroubleshooting Cluster Data Form Number Appendix Cluster Data FormDAEs Name Seed Appendix Cluster Data FormNode Zoning Configuration FormAppendix Zoning Configuration Form Zone NameAppendix Zoning Configuration Form Index Storage systems, 30 connecting to one shared storageIndex Mouse cabling Mscs