Dell EMC AX4-5 manual AppendixTroubleshooting

Page 48

Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

One of the nodes takes a

The node-to-node

Check the network cabling.

long time to join the

network has failed due

Ensure that the node-to-node

cluster.

to a cabling or

interconnection and the public

or

hardware failure.

network are connected to the

 

correct NICs.

One of the nodes fail to

 

 

 

join the cluster.

Long delays in node-

Verify that the nodes can

 

 

to-node

communicate with each other

 

communications may

by running the ping command

 

be normal.

from each node to the other

 

 

node. Try both the host name

 

 

and IP address when using the

 

 

ping command.

 

 

 

 

One or more nodes

Configure the Internet

 

may have the Internet

Connection Firewall to allow

 

Connection Firewall

communications that are

 

enabled, blocking

required by the Microsoft®

 

Remote Procedure

Cluster Service (MSCS) and the

 

Call (RPC)

clustered applications

 

communications

or services.

 

between the nodes.

See Microsoft Knowledge Base

 

 

 

 

article KB883398 at the

 

 

Microsoft Support website at

 

 

support.microsoft.com for more

 

 

information.

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Appendix:Troubleshooting

Image 48
Contents Hardware Installation Troubleshooting Guide January 2010 Rev A01 Contents Cluster Configuration Overview Installing Navisphere Storage SystemInstalling the Expansion Pack Using Advanced or Optional Storage FeaturesZoning Configuration Form Contents Introduction IntroductionCluster Solution Cluster Hardware RequirementsCluster Nodes Lists the hardware requirements for the cluster nodesCluster Node Requirements Component Minimum Requirement IdenticalCluster Storage Cluster Storage RequirementsRequirement Supported Cluster Configurations Direct-Attached ClusterSystem Storage Expansion SAN-Attached Cluster Private networkStorage system Fibre Channel switch Storage system Cluster node Other Documents You May NeedPage Cabling the Power Supplies Cabling Your Cluster HardwareCabling the Mouse, Keyboard, and Monitor Cabling Your Cluster HardwarePower strip or on one AC PDU not shownCabling Your Cluster for Public and Private Networks Network Connections Description Cabling the Public Network Cabling the Private NetworkPrivate Network Hardware Components and Connections Method Cabling the Storage Systems NIC TeamingCabling Storage for Your Direct-Attached Cluster Private network HBA ports AX4-5F storage system Cabling Your Cluster HardwareAX4-5FX storage system Cabling Your Cluster Hardware Cabling Storage for Your SAN-Attached Cluster Private network Cluster nodeStorage system Cabling Your Cluster Hardware Cluster nodes Fibre Channel switch Cabling a SAN-Attached Cluster to an AX4-5F Storage System Connect cluster node 1 to the SANAX4-5F storage system HBA ports Sw0 First cluster, connect cluster node 1 to the SAN There is a maximum of four storage systems per clusterStorage systems Cabling Your Cluster Hardware Obtaining More Information Tape libraryStorage systems Tape library Cabling Your Cluster Hardware Cabling Your Cluster Hardware Cluster Configuration Overview Preparing Your Systems for ClusteringPreparing Your Systems for Clustering Preparing Your Systems for Clustering Installation Overview Installing the Fibre Channel HBAs Installing EMC PowerPathInstalling the Fibre Channel HBA Drivers Insert the PowerPath installation media in the CD/DVD driveImplementing Zoning on a Fibre Channel Switched Fabric Using Worldwide Port Name ZoningSingle Initiator Zoning Port Worldwide Names in a SAN EnvironmentInstalling and Configuring the Shared Storage System Installing Navisphere Storage System Initialization UtilityInstalling the Expansion Pack Using Navisphere Express UpgradeInstalling Navisphere Server Utility Registering a Server With a Storage SystemTo register the server with the storage system Advanced or Optional Storage Features Assigning the Virtual Disks to Cluster NodesSnapshot Management SAN CopyInstalling and Configuring a Failover Cluster Troubleshooting AppendixTroubleshooting If these events do not appear AppendixTroubleshooting Check all cable connections Advanced withMinimum option Click Services Services windowCluster Services Window, click the RecoveryAppendixTroubleshooting AppendixTroubleshooting Cluster Data Form Number Appendix Cluster Data FormDAEs Name Seed Appendix Cluster Data FormZoning Configuration Form Appendix Zoning Configuration FormNode Zone NameAppendix Zoning Configuration Form Storage systems, 30 connecting to one shared storage IndexIndex Mouse cabling Mscs