Troubleshooting Your Radio Shack Scanner: What to Do When Your Scanner is Not Working

Additional

Information

Troubleshooting

Problem

Cause

Solution

Scanner is on but

SQUELCH is not adjusted correctly.

Adjust SQUELCH.

will not scan.

Only one channel or no channels

Store frequencies into more than one

are stored.

channel.

Scanner won’t

The AC adapter is not connected.

Be sure the adapter’s barrel plug is fully

work at all.

plugged into the DC 12V 400 mA jack.

is ﬂashing.

Batteries are low.

Replace batteries.

shows

Batteries are not installed.

Install batteries.

(not ﬂashing).

Poor or no

Antenna loose.

Make sure an antenna is connected to

reception.

the scanner.

Scanner is receiving interference or

Move the scanner or its antenna away

electrical noise,

from the source. Change the height or

angle of the antenna.

Error appears.

Programming error.

Re-enter the frequency correctly, includ-

ing the decimal point.

Resetting your Scanner

If the scanner’s display locks up or stops operating properly, you might need to reset the scanner. Caution: This procedure clears all the information you have stored in the scanner. Before you reset the scanner, try turning it off and on again to see if it begins working properly. Reset the scanner only when you are sure it is not working properly.

1.Unplug the AC adapter and remove the batteries from the scanner.

2.While holding down 2, 9 and PSE, plug the AC adapter back into the scanner. CLEAr appears for about 2 seconds as the scanner clears its memory.

Note: Do not turn off the scanner again until CLEAr disappears.

Otherwise, the scanner might not clear its memory properly.

Follow these steps to restore the 150 preprogrammed frequencies stored in the private bank.

1.Unplug the AC adapter and remove the batteries from the scanner.

2.While holding down 3 and ENT/PROGRAM, plug the AC adapter back into the scanner. LOAd appears for about 2 seconds as the scanner restores the frequencies.