Complete Customer Service and Troubleshooting Guide for Panasonic SA MAX 370 Bluetooth Stereo System

Customer Service

Customer Service Directory

Obtain product information and operative assistant; localize the closer distributor or Service Center; buy spare parts and accessories by our web site to Latin American:

http://www.lar.panasonic.com

Also you may contact us directly by our Contact Center:

Panama	800-PANA (800-7262)
Colombia	01-8000-94PANA
	(01-8000-947262)
Ecuador	1800-PANASONIC (1800-726276)
Costa Rica	800-PANA737 (800-7262737)
El Salvador	800-PANA (800-7262)
Guatemala	1-801-811-PANA (1-801-811-7262)
Chile	800-390-602
	From a cell phone: 797-5000
Venezuela	800-PANA-800 (800-7262-800)
Uruguay	0-800-PANA (0-800-7262)
Peru	0-800-00-PAN (0-800-00726)
Argentina	0800-333-PANA (0800-333-7262)
	0810-321-PANA (0810-321-7262)
Paraguay	0800-11-PANA (0800-11-7262)
Dominican	809-200-8000
Republic

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated do not solve the problem, consult your dealer for instructions.

Common problems

The unit does not work.

•One of the unit’s safety devices may have been activated.

Reset the unit as follows:

1Press [Í/I] on the main unit to switch the unit to standby.

•If the unit does not switch to standby, press [Í/I] on the main unit for a few seconds. The unit is forcibly switched to standby. Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.

2Press [Í/I] on the main unit to switch it on. If the unit still cannot be operated, consult the dealer.

The display panel lights up and changes continuously in standby mode.

•Press and hold [∫] on the main unit to select “DEMO OFF”.

No operations can be done with the remote control.

• Examine that the battery is installed correctly.

Sound is distorted or no sound.

•Adjust the volume of the system.

•Switch off the system, determine and correct the cause, then switch the system on again. It can be caused by straining of the speakers through excessive volume or power, and when using the system in a hot environment.

A humming sound can be heard during playback.

•An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords away from the cables of this system.

The sound level reduces.

•The protection circuit has been activated due to the continuous use at high volume output. This is to protect the system and maintain the sound quality.

Disc

Display not shown correctly.

Playback does not start.

•You have not put in the disc correctly. Put it in correctly.

•Disc is dirty. Clean the disc.

•Replace the disc if it is scratched, warped, or non-standard.

•There is condensation. Let the system dry for 1 to 2 hours.

The total number of tracks displayed is incorrect. The disc cannot be read.

Distorted sound is heard.

•You put in a disc that the system cannot play. Change to a playable disc.

•You put in a disc that has not been finalized.

USB

The USB device or the contents in it cannot be read.

•The format of the USB device or the contents in it is/are not compatible with the system.

•USB devices with storage capacity of more than 32 GB cannot work in some conditions.

Slow operation of the USB device.

•Large content size or large memory USB device takes longer time to read.

Radio

Sound is distorted.

•Use an optional FM outdoor antenna. The antenna should be installed by a competent technician.

A beat sound is heard.

•Switch off the TV or move it away from the system.

•When in AM tuner mode, select from “BP 1” to “BP 4” that provides the best reception.

A low hum is heard during AM broadcasts.

• Move the antenna away from other cables and cords.

Bluetooth®

Pairing cannot be done.

• Check the Bluetooth® device condition.

The device cannot be connected.

•The pairing of the device was unsuccessful. Do pairing again.

VQT5K74

SC-MAX370 specifications

The Panasonic SC-MAX370 is an impressive compact audio system that captivates music enthusiasts with its powerful performance and versatile features. This all-in-one unit highlights Panasonic's dedication to audio fidelity and user convenience, making it an ideal choice for home entertainment.

One of the standout features of the SC-MAX370 is its robust output power. This system is designed to deliver a captivating sound experience, boasting a peak power output that ensures clear and dynamic audio across various genres. The powerful bass and crisp highs bring an immersive feel to both music and movie soundtracks.

A hallmark technology found in the SC-MAX370 is the Bass Blast feature, which enhances low-frequency range, delivering deep and thumping bass lines. This is particularly appealing for users who enjoy genres like hip-hop and electronic dance music. The system includes a built-in subwoofer that works in tandem with the Bass Blast technology, further amplifying the overall audio experience.

The SC-MAX370 is equipped with a variety of connectivity options, catering to modern digital lifestyles. Bluetooth connectivity allows for seamless wireless streaming from smartphones, tablets, and other compatible devices. Users can also engage with their favorite music through USB ports that support MP3 playback, enhancing compatibility with various media sources.

Another notable characteristic is the inclusion of the DJ Jukebox function, which lets users curate their playlists directly from their music library. This feature encourages interactive music sessions, making it a great choice for parties or social gatherings. The system also supports karaoke functions, allowing users to showcase their vocal talents while enjoying their favorite tracks.

For ease of use, the Panasonic SC-MAX370 comes with an intuitive remote control and a clear display interface, making navigation simple. Its compact design allows it to fit into various living spaces without occupying too much room. The stylish build and modern aesthetics of the unit ensure that it blends effortlessly with the home décor.

In conclusion, the Panasonic SC-MAX370 offers a compelling combination of powerful sound, modern features, and user-friendly design. Whether for casual listening, hosting gatherings, or karaoke nights, this compact audio system stands out as a reliable choice for anyone seeking quality audio performance in a stylish package.