Section
1 Warranty
1.0 Warranty
All Magtech products are warranted against defects in materials and workmanship for a period of no less than one year from the date of shipment. The level gage chamber and process connections are guaranteed for the life of the tank or vessel to which it is attached. Floats are guaranteed for two years. Magtech will repair or replace at its discretion those products that fail to perform as specified, with the following exceptions:
1.Products repaired or modified by persons that are not authorized by Magtech.
2.Products subjected to misuse, negligence or accidents.
3.Products that are connected, installed, or otherwise used in such a way not in strict accordance with manufacturer’s instructions.
This warranty is in lieu of any other warranty expressed or implied by any party other than Magtech. Repairs and/or replacements shall be at the sole discretion of Magtech based on the terms and conditions of this warranty. Defective products shall be returned to the factory prepaid by the buyer after obtaining a Return Authorization Number from Magtech. All warranty repairs or replacements will be performed at the factory in Pearland, Texas. Surface return freight will be paid by Magtech. Factory warranties do not include field service. Field service warranty repairs will be at the buyer’s expense. Consult Magtech for field service rates.
Any modifications to terms and condition of this warranty will not be binding unless made in writing and signed by an authorized agent or official of Magtech.
All Magtech gages and transmitters should be unpacked and thoroughly inspected upon receipt. Gages are shipped FOB factory and are fully protected against damage or loss during shipment. Any claims for parts damaged during shipment should be submitted within 15 days of receipt of goods by customer.
We value your opinion and want to better serve you. Please go our website: www.isemagtech.com and click the customer feedback survey option (on the left side of the screen). Some of the best suggestions for improvement come from our valued customers. Let us know how we are doing and what we can do better to improve your satisfaction with our product and service.
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