Troubleshooting, Limited Warranty | Audio Authority 1361 guide

6.0 TROUBLESHOOTING

If you experience difficulties, check for faulty cables or bad connections. Unexpected results may also be caused by choosing the wront output setting. Make sure the input resolution and refresh rate is within the specification of the 1361 and make sure the output format selected (composite, S-Video or YCbCr) is correct for the type of cable and connector being used at the output. Also make certain that you have selected the correct television standard (NTSC or PAL).

If the problem still persists after trying the above suggestions, contact the Audio Authority Technical Service department via email: support@audioauthority.com, or call 800/322-8346 or 859/233-4599.

7.0 LIMITED WARRANTY

Should any consumer use product from Audio Authority fail due to defects in materials or workmanship within one year from the date of the original sale to the end-user, Audio Authority guarantees that we will replace the defective product at no cost. Freight charges for the replacement unit will be paid by Audio Authority (Ground service only). A copy of the invoice showing the item number and date of purchase (proof-of-purchase) must be submitted with the defective unit to constitute a valid in-warranty claim.

Units that fail after the warranty period has expired may be returned to the factory for repair at a nominal charge, if not damaged beyond the point of repair. All freight charges for out-of-warranty returns for repair are the responsibility of the customer. Units returned for repair must have a Return Authorization Number assigned by the factory.

This is a limited warranty and is not applicable for products which, in our opinion, have been damaged, altered, abused, misused, or improperly installed. Audio Authority makes no other warranties either expressed or implied, including limitation warranties as to merchantability or fitness for a particular purpose. Additionally, there are no allowances or credits available for service work or installation performed in the field by the end user.