Troubleshooting
Use the table below to solve minor
| Problem | Probable Cause |
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| Circuit Breaker has tripped. | Reduce the amount of equipment plugged into the “Battery Backup + Surge |
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| Protection” outlets. Reset the circuit breaker by pushing it back in. |
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| Battery is disconnected, or utility power is not available at | Ensure the fuse or circuit breaker for the wall outlet is okay, and the wall switch |
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| the wall outlet. | controlling the wall outlet (if any) is in the ON position. |
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| No power at the Surge Protection Only | Surge Protection Only outlets are overloaded. | Reduce the number of devices plugged into Surge Protection Only outlets. |
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| outlets. | Utility power not available at the wall outlet. | Ensure the fuse or circuit breaker for the outlet is not tripped, and the wall switch that |
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| controls the outlet is ON. |
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| Connected equipment loses power. | The | Ensure the equipment you want to stay powered during a power failure is plugged |
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| into the Battery + Surge Protection” outlets, and NOT the Surge Protection Only |
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| outlets. |
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| Ensure the equipment plugged into the outlets of the unit are not overloading the |
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| capacity of the unit. Try disconnecting some of the equipment one device at a time, |
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| and see if the problem continues. |
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| The | The unit can only operate on battery power for a limited amount of time. The unit will |
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| eventually turn off when the available battery power has been used. Allow the unit to |
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| recharge for 24 hours before continuing to use the unit. |
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| The equipment connected to the | The output waveform is designed for computers and |
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| accept the | is not designed for use with |
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| The | Contact APC Technical Support for further troubleshooting. |
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| The Power On indicator is lit, and the unit is | The unit is using battery. | The unit is operating normally and using battery power. Once On Battery, you should |
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| beeping four times every 30 seconds, or it is |
| save your current work, power down your equipment, and turn the unit OFF. Once |
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| emittng a constant tone. |
| normal power is restored, you may turn the unit back ON, and power your equipment. |
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| The Power On indicator flashes once per | Battery capacity is low (there is about 2 minutes of use | The unit is about to shut down due to a low battery charge condition! When the unit |
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| second, and the | remaining). | beeps once every second, the battery has about 2 minutes of power remaining. |
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| second at the same time. |
| Immediately power down your computer ,and turn the unit OFF. When power returns |
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| to normal, the unit will recharge the battery. |
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| Inadequate runtime. | The battery is not fully charged. | Allow the unit to charge by leaving it plugged in, and switched on for 24 hours. |
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| Battery is near the end of useful life. | As a battery ages, the amount of runtime available will decrease. Batteries also age |
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| prematurely if the unit is placed near excessive heat. If the battery will not charge, the |
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Specifications
Item | Type | Specifications |
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Input | Voltage | 230 VAC nominal |
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| Frequency | 50 or 60 Hz ±3 Hz, 50Hz factory default value |
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| Brownout Transfer | 160 ±8% VAC, typical |
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| 280 VAC, typical | |
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Output | UPS Capacity (total) | 650 VA / 390 W |
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| Voltage On Battery | 230 Vac rms |
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| Frequency - On Battery | 50 Hz ±1 Hz |
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| Transfer Time | 50 Hz: 6ms typical, 10ms maximum |
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| 60 Hz: 5ms typical, 8ms maximum |
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Protection and Filter | AC Surge Protection | Full time, 440 joules |
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| AC Input | Resettable circuit breaker |
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Battery | Type | 12V, 28 Watts |
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| Average Life | 2 - 5 years depending on the number of discharge |
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| Typical Recharge Time | 24 Hours |
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Physical | Net Weight | 6.7 kg |
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| Dimensions (H x W x D) | 12.3 cm (H) x 30.0 cm (W) x 20.4 cm (D) |
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| Operating Temperature | 0 oC to 40 oC (32 oF to 104 oF) |
| Storage Temperature | |
| Operating Relative Humidity | 0 to 95% |
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| Operating Elevation | 0 to 3000 m (0 to 10,000 ft) |
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Order Replacement Battery
Replace with an APC qualified battery. Replacement batteries can be ordered from www.apc.com (valid credit card required). For
Safety
This section contains important instructions that should be followed during
This equipment is intended for installation in a
! | Electrical Safety |
To reduce the risk of fire, connect only to a circuit provided with | |
maximum branch circuit overturned protection. | |
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! | CAUTION! |
The | |
energized when the unit is not connected to an AC power outlet. | |
| To |
| from utility power. Next, disconnect the equipment from the unit. |
| The unit includes a protective earth conductor that carries the leakage current |
| from the connected devices. Total leakage current must not exceed 3.5 mA. |
| Use of the unit in life support applications where failure of the unit can |
| reasonably be expected to cause the failure of the life support equipment or to |
| significantly affect its safety or effectiveness is not recommended. |
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! | WARNING! Battery Safety |
• This unit contains no | |
| potentially hazardous voltages. Do not attempt to disassemble the unit. |
| Repairs are only performed by factory trained service personnel. |
| Batteries must be recycled. Deliver the entire Back- |
| UPS to an appropriate recycling facility, or ship it to APC |
| in the original packaging. |
•Do not dispose of batteries in a fire. The batteries may explode.
•Do not open or mutilate batteries. They contain an electrolyte which is toxic and harmful to the skin and eyes.
Warranty
The standard warranty is 2 years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support. APC will ship the replacement unit once the defective unit is received by the repair department or
Service
Please DO NOT RETURN
1.Consult the Troubleshooting section to eliminate common problems.
2.If you still have problems or questions, please contact APC via the internet or at one of the phone numbers listed below.
3.Before contacting APC, please be sure to record the date purchased, UPS model, and serial number (on bottom of unit).
4.Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative. If this is not successful, the representative will issue a Return Material Authorization Number (RMA#) and a shipping address.
5.Pack the unit in its original packaging. If the original packaging is not available, ask APC Technical Support about obtaining a new set. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended).
6.Write the RMA# on the outside of the package.
7.Return the unit by insured carrier to the address given to you by APC Technical Support.
APC Contact Information
APC Europe | 353 91 702000 | |
APC Asia Pacific | 61 2 9955 9366 | |
Mexico | 292 0253 | / 292 0255 |
Brazil | 0800 555 | 272 |
Worldwide | 1.401.789.5735 | |
Internet | http://www.apc.com | |
Technical Support | http://www.apc.com/support | |