Dell 0TK131 Rev. A01 specifications Getting Help, Contacting Dell, Visit support.dell.com

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Getting Help

Dell™ PowerVault ™ LTO-4-120 Tape Drive User's Guide

Contacting Dell

Contacting Dell

For customers in the United States, call 800-W W W-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1.Visit support.dell.com.

2.Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3.Click Contact Us on the left side of the page.

4.Select the appropriate service or support link based on your need.

5.Choose the method of contacting Dell that is convenient for you.

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Contents Dell PowerVault LTO-4-120 Tape Drive Users Guide Overview FeaturesFeature Description IntroductionClick Update Driver Installing the LTO Driver SoftwareProcedure Linux Configuration ProceduresConfiguring Linux Environments Configuring the Linux EnvironmentPage LTO-4-120 Front Panel Display Indications Using LTO Tape CartridgesOperation Understanding the LTO-4-120 Front Panel DisplayUnloading a Tape Cartridge Cleaning the Tape DriveTape Cartridge Care and Maintenance Loading a Tape CartridgeIf there is Then the tape drive firmware Performing an Emergency Cartridge EjectData Buffer TheoryTrack Layout Recording MethodData Compression Error-correction Code ECCServo-tracking Faults Intelligent Data Compression Data Compression ConsiderationsSystem Requirements SpecificationsPhysical Specifications Physical SpecificationsEnvironmental Requirements Power SpecificationsDrive Performance Specifications LTO Cartridge Specifications Injected Noise SpecificationsReliability Specifications Environmental Tolerances Cartridge MemoryCartridge Reliability Troubleshooting Suggestions Troubleshooting GuideInstallation Best Practices If the tape drive is for use Then you Computer Software Does Not Recognized the Tape DriveWindows Operating System Environments If the two-color status LED is ThenIf the two-color status LED is Other LEDs are Then Drive Does Not Load the Tape CartridgeRed Hat Linux Operating System Environments If the tape drive is . . . to a SAS controller Then Slow Backup OperationsDrive Does Not Eject the Tape Cartridge This TapeAlert message Signifies Backup Failure TapeAlert MessagesFailed Operations TapeAlert Messages If you believe that the read/write transfer rate is ThenHardware Failure TapeAlert Messages If the diagnostic test ThenWrite-Protected TapeAlert Messages This LED indication Signifies Tape Cleaning TapeAlert MessagesVisit support.dell.com Getting HelpContacting Dell Document Organization PrefaceAudience PurposeBack to Contents