Linksys EA6900 Troubleshooting, Your router was not successfully set up, To install Service Pack

Page 55

Linksys EA-Series

Troubleshooting

Troubleshooting

This chapter can help you solve common setup issues and connect to the Internet. You can find more help from our award-winning customer support at linksys.com/support.

Your router was not successfully set up

If Linksys Smart Wi-Fi did not complete the setup, you can try the following:

•• Press and hold the Reset button on your router with a paperclip or pin until the LED starts flashing (about 10 seconds), then install the router again.

Your router’s appearance may vary

•• Temporarily disable your computer’s firewall (see the security software’s instructions for help), then install the router again.

•• If you have another computer, use that computer to install the router again.

Windows XP Service Pack update

On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3 in order to work. If the currently installed Service Pack is older than version 3, you need to download and install Service Pack 3.

TIP

To temporarily connect to the Internet and download the required Service Pack, you can use the included Ethernet cable to connect your computer directly to your modem.

To install Service Pack 3:

1.Connect to the Microsoft Update website (update.microsoft.com/ windowsupdate).

2.Follow the instructions on the website or contact Microsoft if you need further help.

3.After downloading and installing Service Pack 3, install the router again.

52

Page 54 Page 56
Image 55
Page 54 Page 56
Contents User Guide Contents Specifications EA6900 Package contentsFeatures Product OverviewHome theater ready Top viewBack view Port activity indicatorsWall-mounting template Wall-mounting placementWhat is a network? Setting Up BasicsHow to create a home network Where to find more helpTo install your router How to install your routerHow to connect to Linksys Smart Wi-Fi How to configure your routerTo connect to Linksys Smart Wi-Fi To disable remote access How to connect directly to your routerHow to improve your wireless connection speed How to disable remote accessUnder Router Settings, click Wireless How to change your network’s name and passwordHow to change your router’s local access password To change your router’s name and passwordTo test your Internet connection speed How to test your Internet connection speedHow to change your router’s time zone To set your router’s time zoneTo connect a computer to your network How to connect devices to your networkHow to connect a computer to your network How to connect a USB printerHow to manually connect a network device How to connect other devicesHow to connect a network device using Wi-Fi Protected Setup To view network device details How to view device detailsHow to set parental controls How to set up parental controlsTo set parental controls Under Block specific sites, click Add How to configure your guest networkTo set up guest access to your network How to back up your router configurationUsing widgets How to customize Linksys Smart Wi-FiCustomizing the Device List How to attach a USB drive Using an External DriveOverview How to set up authorized users and shared folders How to use secured folder accessTo enable access to shared folders To access shared folders while on your network How to access shared foldersClick Add User To configure your router as a media server How to set up your router as a media serverTo set up the FTP server How to remotely access storageTo connect an UPnP device to your router’s media server Linksys EA-Series How to configure basic Internet connection settings Setting Up AdvancedHow to manually set up your router How to manually set up your Internet connectionTo manually configure your router’s IPv6 settings IPv6 Internet connection settingsTo reconfigure your wireless network How to get the most out of your dual- band routerAuto 20 MHz or 40 Mhz MHz Only How to control access to your networkMixed Wireless-N Only Wireless-G Only Wireless-N Only 802.11n only Wireless-AC OnlySetting Up Advanced VPN Passthrough How to improve security using the built-in firewallChanging firewall settings To change your firewall settingsTo configure your router’s Dhcp server settings How to set up the Dhcp server on your routerChanging IPv6 firewall settings To set IPv6 firewall settingsTo configure Dhcp reservation How to set up Dhcp reservationTo set up Ddns How to access your network on the InternetHappyBunny.linksysnet.com1024 To change your VPN passthrough settings How to clone a MAC addressHow to connect to your corporate office using a VPN Click the Internet Settings tabTo configure media prioritization How to optimize your router for gaming and voiceSet the maximum Upstream Bandwidth How to enable Voice over IP on your networkTo configure the router for VoIP How to configure UPnPTo configure UPnP To view your new router’s settings How to use a router as an access pointTo add your router to your existing wireless network How to put your new router behind an existing routerTo add your router to an existing router or gateway To add another router to share an Internet connection To share an Internet connectionTo use their DNS To extend your network How to expose a device to the InternetTo extend your network or add wireless capabilities To set up a device in the DMZSetting Up Advanced Port Forwarding and Port Triggering How to set up port forwardingHow to set up port forwarding for a single port To set up single port forwardingHow to set up port forwarding for a range of ports How to set up port forwarding for multiple portsTo set up single port forwarding for multiple ports To set up port range forwarding How to set up port range triggering for online gamingClick Add a new Port Range Forwarding Click Add a new Port Range Triggering To restore your router configuration How to back up and restore your router configurationTo back up your router configuration Under Router Settings, click TroubleshootingHow to restore factory defaults How to upgrade the router’s firmwareHow to check the status of your router How to test your Internet connection How to disable the Ethernet port status lightsTo disable the lights To enable and view logs How to configure and use logsTo install Service Pack TroubleshootingYour router was not successfully set up Windows XP Service Pack updateTo fix the problem on Windows computers To fix the problemMessage Linksys EA-Series Internet appears to be unavailable After setupLinksys Smart Wi-Fi does not open in your web browser Rebooting your routerAll other troubleshooting has been unsuccessful You cannot access Linksys Smart Wi-FiLinksys EA6900 SpecificationsEnvironmental 8220-01617A00

EA6900 specifications

The Linksys EA6900 is a dual-band wireless router that stands out for its impressive performance and advanced features tailored to meet the demands of modern households. Designed to deliver reliable connectivity for multiple devices simultaneously, it supports the latest Wi-Fi 5 (802.11ac) technology, enabling faster speeds and improved coverage compared to older routers.

One of the main features of the EA6900 is its dual-band capability, which operates on both 2.4 GHz and 5 GHz frequency bands. This allows users to connect to the less congested 5 GHz band for activities that require higher bandwidth, such as streaming HD video or online gaming, while still having the 2.4 GHz band available for basic activities like browsing and email.

The router provides a maximum throughput of up to 1900 Mbps, making it suitable for bandwidth-intensive applications. The beamforming technology further enhances the signal strength and reliability by focusing the wireless signal directly toward connected devices rather than broadcasting it in all directions. This results in better performance and coverage throughout the home, eliminating dead zones and improving connectivity in challenging locations.

The Linksys EA6900 also features four Gigabit Ethernet ports, allowing wired connections for devices such as gaming consoles, PCs, and smart TVs, which benefit from stable and high-speed connections. Additionally, it comes equipped with a USB 3.0 port for sharing files and media across the network, allowing users to connect external storage devices for easy access to data.

Another key characteristic of the EA6900 is its user-friendly interface, facilitated by the Linksys Smart Wi-Fi app. This application allows users to manage their network settings remotely, including monitoring connected devices, setting parental controls, and prioritizing bandwidth for specific applications or devices.

Security is a top priority for the Linksys EA6900, featuring WPA2 encryption and a built-in firewall to protect the network from unauthorized access and threats. The router also supports IPv6, ensuring compatibility with the latest internet protocols.

In summary, the Linksys EA6900 is a robust and versatile router that combines advanced technology with user-friendly features, making it an excellent choice for households with multiple devices requiring reliable connectivity. With its dual-band capability, impressive speed, and enhanced security measures, it provides users with the performance they need for today’s connected lifestyle.
Top Page Image Contents