Linksys EA6900 manual You cannot access Linksys Smart Wi-Fi

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Linksys EA-Series

Troubleshooting

You cannot access Linksys Smart Wi-Fi

To access your router directly, see “How to manually set up your router” on page 24:

All other troubleshooting has been unsuccessful

If you’ve tried previous troubleshooting steps and your network still doesn’t work, you may need to restore your router’s factory defaults.

Why would I need to restore to factory defaults? When all other troubleshooting has failed, you may want to try restoring the router to its basic factory settings, which are the most common settings used in home networks. Resetting the router erases your custom settings, so you must restore the settings after. We recommend that you back up your configuration before resetting your router to factory defaults. See “How to back up and restore your router configuration” on page 47.

To restore your router to factory defaults, you can use the Reset button on the router or use Linksys Smart Wi-Fi. For instructions, see “How to restore factory defaults” on page 48.

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Contents
User Guide Contents Specifications EA6900 Package contentsFeatures Product OverviewHome theater ready Top viewBack view Port activity indicatorsWall-mounting template Wall-mounting placementWhat is a network? Setting Up BasicsHow to create a home network Where to find more helpTo install your router How to install your routerTo connect to Linksys Smart Wi-Fi How to configure your routerHow to connect to Linksys Smart Wi-Fi To disable remote access How to connect directly to your routerHow to improve your wireless connection speed How to disable remote accessUnder Router Settings, click Wireless How to change your network’s name and passwordHow to change your router’s local access password To change your router’s name and passwordTo test your Internet connection speed How to test your Internet connection speedHow to change your router’s time zone To set your router’s time zoneTo connect a computer to your network How to connect devices to your networkHow to connect a computer to your network How to connect a USB printerHow to connect a network device using Wi-Fi Protected Setup How to connect other devicesHow to manually connect a network device To view network device details How to view device detailsTo set parental controls How to set up parental controlsHow to set parental controls Under Block specific sites, click Add How to configure your guest networkTo set up guest access to your network How to back up your router configurationCustomizing the Device List How to customize Linksys Smart Wi-FiUsing widgets Overview Using an External DriveHow to attach a USB drive To enable access to shared folders How to use secured folder accessHow to set up authorized users and shared folders Click Add User How to access shared foldersTo access shared folders while on your network To configure your router as a media server How to set up your router as a media serverTo connect an UPnP device to your router’s media server How to remotely access storageTo set up the FTP server Linksys EA-Series How to configure basic Internet connection settings Setting Up AdvancedHow to manually set up your router How to manually set up your Internet connectionTo manually configure your router’s IPv6 settings IPv6 Internet connection settingsTo reconfigure your wireless network How to get the most out of your dual- band routerAuto 20 MHz or 40 Mhz MHz Only How to control access to your networkMixed Wireless-N Only Wireless-G Only Wireless-N Only 802.11n only Wireless-AC OnlySetting Up Advanced VPN Passthrough How to improve security using the built-in firewallChanging firewall settings To change your firewall settingsTo configure your router’s Dhcp server settings How to set up the Dhcp server on your routerChanging IPv6 firewall settings To set IPv6 firewall settingsTo configure Dhcp reservation How to set up Dhcp reservationHappyBunny.linksysnet.com1024 How to access your network on the InternetTo set up Ddns To change your VPN passthrough settings How to clone a MAC addressHow to connect to your corporate office using a VPN Click the Internet Settings tabTo configure media prioritization How to optimize your router for gaming and voiceSet the maximum Upstream Bandwidth How to enable Voice over IP on your networkTo configure UPnP How to configure UPnPTo configure the router for VoIP To view your new router’s settings How to use a router as an access pointTo add your router to an existing router or gateway How to put your new router behind an existing routerTo add your router to your existing wireless network To add another router to share an Internet connection To share an Internet connectionTo use their DNS To extend your network How to expose a device to the InternetTo extend your network or add wireless capabilities To set up a device in the DMZSetting Up Advanced Port Forwarding and Port Triggering How to set up port forwardingHow to set up port forwarding for a single port To set up single port forwardingTo set up single port forwarding for multiple ports How to set up port forwarding for multiple portsHow to set up port forwarding for a range of ports Click Add a new Port Range Forwarding How to set up port range triggering for online gamingTo set up port range forwarding Click Add a new Port Range Triggering To restore your router configuration How to back up and restore your router configurationTo back up your router configuration Under Router Settings, click TroubleshootingHow to restore factory defaults How to upgrade the router’s firmwareHow to check the status of your router To disable the lights How to disable the Ethernet port status lightsHow to test your Internet connection To enable and view logs How to configure and use logs To install Service Pack Troubleshooting Your router was not successfully set up Windows XP Service Pack updateMessage To fix the problemTo fix the problem on Windows computers Linksys EA-Series Internet appears to be unavailable After setupLinksys Smart Wi-Fi does not open in your web browser Rebooting your routerAll other troubleshooting has been unsuccessful You cannot access Linksys Smart Wi-FiEnvironmental SpecificationsLinksys EA6900 8220-01617A00
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