Chauvet Vue II user service General Troubleshooting, Applies to

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General Troubleshooting

Symptom

Solution(s)

 

 

 

 

Applies to

Lights

Foggers

Controllers

Dimmers

& Snow

& Chaser

 

 

 

 

 

Auto shut off

Check fan thermal switch reset

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Beam is very dim or

Clean optical system or replace lamp

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not bright

Check 220/110v switch for proper setting

 

 

 

 

 

Breaker/Fuse keeps

Check total load placed on device

 

 

 

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blowing

 

 

 

 

 

 

Chase is too slow

Check users manual for speed adjustment

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Device has no power

Check for power on Mains.

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Check device’s fuse. (internal and/or external)

 

 

 

 

 

Fixture is not

Check DMX Dip switch settings for correct addressing

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responding

Check DMX cables

 

 

 

 

 

Check polarity switch settings

 

 

 

 

 

Fixture is on but

Make sure you have the correct audio mode on the

 

 

 

 

 

there is no

control switches. If audio provided via ¼” jack, make

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movement to the

sure a live audio signal exists

 

 

 

 

 

audio

Adjust sound sensitivity knob

 

 

 

 

 

Lamps cuts off

Possible bad lamp or fixture is overheating.

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sporadically

Lamp may be at end of its life.

 

 

 

 

 

Light will not come

Some discharge lamps require a cooling off period

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on after power failure

before the electronics in the fixture can kick start it

 

 

 

 

 

again, wait 5 to 10 minutes before powering up

 

 

 

 

 

Loss of signal

Use only DMX cables

 

 

 

 

 

 

Install terminator

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Note: Keep DMX cables separated from power cables

 

 

or black lights.

 

 

 

 

 

Moves slow

Check 220/110v switch for proper setting

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No flash

Re-install bulb, may have shifted in shipping

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No laser output

Bounce mirror motor may have shifted during

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shipping, readjust

 

 

 

 

 

No light output

Check slip ring & brushes for contact

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Install bulb

 

 

 

 

 

Call service technician

 

 

 

 

 

Relay will not work

Check reset switch

 

 

 

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Check cable connections

 

 

 

 

 

Remote does not

Make sure connector is firmly connected to device

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work

 

 

 

 

 

 

Stand alone mode

All Chauvet lighting fixtures featuring stand-alone

 

 

 

 

 

 

functions do not require additional settings, simply

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power the fixture and it will automatically enter into

 

 

 

 

 

 

this mode

 

 

 

 

If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support at the location on the next page.

Vue™ II User Manual

14

2007-05-10/13:15

Image 14
Contents Snapshot Table of Contents Before YOU Begin What is includedAC Power Unpacking InstructionsSafety Instructions DMX Channel Summary FeaturesIntroduction Product Overview Fixture Linking SetupFuse Replacement Data CablingPIN to 5-PIN Conversion Chart Setting up a DMX Serial Data LinkCable Connectors Orientation Stand-Alone/Master/Slave Fixture LinkingMounting RiggingMaster/Slave Mode Master Sound, Master Auto Operating InstructionsDMX Mode DMX Channel ValuesSetting the Starting Address OFFDMX Address Quick Reference Chart DMX Quick Reference ChartGeneral Troubleshooting Applies toTechnical Support General MaintenanceAppendix DMX PrimerClaims Returns ProcedureTechnical Specifications