Returns Procedure, Claims | Chauvet Vue II instruction

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.

Note:	If you are given an RA #, please include the following information on a piece of paper
	inside the box:
	1)	Your name
	2)	Your address
	3)	Your phone number
	4)	The RA #
	5)	A brief description of the symptoms

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim for items such as missing component/part, damage not related to shipping, and concealed damage, must be made within seven (7) days of receiving merchandise.

Technical Specifications

WEIGHT & DIMENSIONS
Length	11 in (279 mm)
Width	10 in (254 mm)
Height	8.5 in (216 mm)
Weight	8 lbs (3.6 kg)
Light Source
Bulb	162 (60 red, 36 green, 66 blue) LED’s 100,000hrs
Beam angle	38°
POWER
Auto-switching power supply	100V – 240V 50/60Hz AC
Fuse	2A 250V
Power Consumption	15.3W Max
Inrush Power	4.8W
THERMAL
Maximum ambient temperature	95° F (35°C)
CONTROL & PROGRAMMING
Data input	locking 3-pin XLR male socket
Data output	locking 3-pin XLR female socket
Data pin configuration	pin 1 shield, pin 2 (-), pin 3 (+)
Protocols	DMX-512 USITT
DMX Channels	6
ORDERING INFORMATION
Vue™ II	VUE II
WARRANTY INFORMATION
Warranty	2-year limited warranty

Vue™ II User Manual

2007-05-10/13:15