BenQ 5000G Series user manual System, Click Start and then My Computer

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Click the Start button and select Control Panel, Network and internet Connec- tions, Network Connections and then double-clickWireless Network Connec- tions. Make sure the connection status is connected and with appropriate signal strength. If you do not see the connection status, make sure your wireless device is set up correctly so your Joybook can pick up the signal.

Make sure that your wireless router or access point is broadcasting the SSID. Refer to your wireless device’s documentation for enabling this broadcasting fea- ture.

If you are doing it correctly, right click on the wireless connection icon on the System Tray located at the lower right corner of the Desktop and select View available wireless network and you should see the SSID that your wireless hub or device is broadcasting. If not, call your wireless device (router or access point) manufacturer to get support on how to enable this broadcasting feature.

System

How should I resolve the "Low on Disk Space" or "Out of Disk Space" error mes- sages.

Windows uses disk space for operations such as caching and virtual memory. The Joybook may not run reliably if the hard drive’s free disk space drops under 100MB or 200 MB (for window XP). The following instructions will help you free up the disk space.

1.Click Start and then My Computer.

2.Right click the hard drive icon and then select Properties.

3.Observe how much free space is on the hard drive.

4.To free up hard drive space, click Disk Cleanup and follow the instructions that follow to proceed.

How do I update the driver?

Please visit BenQ on-line product support (http://Support.BenQ.com) to search for updated sound driver software.

My system is running very slow. How can I improve performance?

System resources are the amount of memory and hard drive space that your Joy- book can use and can degrade over time slowing the computer. However, you still can improve the system performance by using the methods below:

Close all open programs not being used. Use software program that are abso- lutely necessary. Try running virus scans and other tools when away from the

44 FAQ and Troubleshooting

desk. Closing software program that are not necessary helps window perform more efficiently.

Prevent background software programs from loading. As software programs load the small icons on the System Tray, they will be running in the background and each one consumes valuable system resources. You can follow the steps below to prevent application programs from running when Windows launches:

1.Click the Start button and then select Run....

2.Type “msconfig” in the Open field. This will open the system configuration util- ity.

3.Click the Startup tab and then uncheck any task that is unwanted.

4.Click OK and restart the Joybook.

Remove programs from the Startup folder. Removing programs from the Star- tup folder also helps to prevent programs from running when Windows starts up. To do so, follow the steps below:

1.Right click anywhere in the open area on the Desktop and select New, Folder. Give the folder a name. This folder will be used later.

2.Right click the Start button and then select Open. A folder named Programs will appear in the Start Menu window.

3.Double click the Programs folder and then the Startup folder.

4.Right click any icon in the folder and then select Properties. The information about the icon will appear. this will help you to judge if the program is neces- sary to be left in the Startup folder.

5.Select unwanted program icons, right click on them and select Cut.

6.Close the open windows to return to the windows desktop.

7.Open the folder created in step 1.

8.Select the Edit and Paste commands in the folder window. The icons that were cut from the Startup folder are now placed in the folder.

9.Restart the Joybook. The programs removed from the Startup folder will no longer run when Windows starts. However, you can still run them by double clicking their icons in the folder created in step 1.

Empty the Recycle Bin. You can free up disk space by clearing files you no longer need from the Recycle Bin. To do so, right-click the Recycle Bin icon on the Desktop and select Empty Recycle Bin.

Delete temporary files and directories. This will increase hard disk space and reduce the time Window takes to access the hard drive. It will also help to solve problems associated with spooling print job.

1.Close all running programs.

2.Click the Start button and select All Programs, Accessories, System Tools, and then Disk Cleanup.

3.Check the types of files you want to delete (temporary files are safe to delete).

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Contents Joybook 5000G Series User’s Manual Copyright DisclaimerTable of Contents Ii Table of Contents Touring Your Joybook Microphone Touch PadLeft and Right Selection Buttons Up and Down Scroll ButtonLeft Side View Modem PortUSB 2.0 Ports PC Card SlotRight Side View DVD Super-Multi/DVD+RW/DVD & CD-RW Combo Drive OptionalKensington Lock Hole Rear View Front Panel Function Hotkeys + Tab Fn + num lkGetting Started with Windows XP Page Using the Q-Media Bar Q-Media BarSetting Up QMedia Bar Customizing the Hotkeys P1, P2Sending and Receiving E-mail You can use Outlook Express to send and receive e-mailGetting Online Wireless Magic Using the Built-In Wireless LAN Function Listening to Music and Creating Custom Music Collections QMusic WorkspacePlaying a Music CD Creating a PlaylistConverting CD Music into MP3 Format Creating an MP3 Music CDInsert a music CD into the optical drive of your Joybook Photo Explorer Workspace Viewing ImagesCreating a Slide Show or Screensaver Folder Tree allows you to manage your filesMaking a Calendar Options buttonEither Portrait or Landscape Power DVD Control Panel Watching DVD/VCD Movies10 11 12 13 14 Region Code Settings Basic OperationsPlayback status Indicates current playback status PowerDirector Workspace Making Your Own MoviesMovie-Making Process Loading Clips into the LibraryManaging Clips in the Workspace Working with EffectsProducing a Movie Disc Editing an EffectBurning CDs Using Nero Express When you are done selecting files, click FinishedUsing the Q-Media Bar Using the Q-Media Bar World of Great Video Fun QCamera QCamera WorkspaceCapturing Videos Capturing PhotosApplying Special Effects to Photos and Videos Creating a New AlbumUsing the Q-Media Bar You’ve Got the Power QPower Launching QPowerChecking Battery Level Selecting a Power ProfileAssociating Application Programs with Power Profiles Following QPower window will appearSpeed Using the Q-Media Bar Trend Micro Internet Security Trend Micro Internet Security RegistrationClick Registration Click Register Now Attaching External Display Devices Attaching an External Display DeviceAttaching External Display Devices Video Out Installing Additional Memory Installing Additional MemoryMemory of your Joybook can be extended to up to 2 GB Open the cover Page Recovering Your System Using the Windows System Restore ToolUsing the Quick Recovery Function Using the Recovery CDsFAQ and Troubleshooting Battery and PowerGeneral What should I do if the battery gets hot in my Joybook? How to prolong the life of the battery?Have problem setting up wireless network ConnectionSystem Click Start and then My ComputerWhy does the keyboard and/or palm rest get warm? Click Properties and then Hardware Click Device ManagerThere is no sound coming from the speakers CD or DVD does not functionHear noise when connecting an earphone to Joybook DisplayDisplayed by the OS There is nothing visible on the screenPage Information on Safety, Cleaning, and Battery Maintenance SafetyCleaning Your Joybook Battery MaintenanceService and Support BenQ Joybook Global Online ServiceService and Support Worldwide Power Systems and Plug Types Appendix