Kodak 9500, 990 manual Warranty repair coverage, Days and hours of coverage, How to obtain service

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New Equipment Warranty

United States and Canada

Kodak warrants this equipment to function properly for three months from date of initial installation, when installed within one year from date of shipment. This warranty covers the purchaser of this equipment as well as anyone else who owns it during the warranty period.

Warranty repair coverage

If this equipment does not function properly during the warranty period, Kodak’s Technical Assistance Center (TAC) will provide telephone assistance to Customer’s designated liaison. When determined necessary by Kodak, a Kodak Field Engineer will perform on-site service to adjust and/or replace parts required to maintain the equipment in an operating condition which is consistent with Kodak’s specifications.

Days and hours of coverage

Warranty coverage is available Monday through Friday during Kodak’s normal working hours (usually 8:00 a.m. to 5:00 p.m.), excluding holidays celebrated locally. On-site service performed after normal working hours will be billed at prevailing overtime rates.

How to obtain service

Call 1 (800) 822-1414. In order for Kodak to provide assistance, the designated liaison must provide Customer’s access code.

Customer responsibilities

1.Designate a knowledgeable System Administrator and one or two trained alternates who will be the only source of liaison with Kodak Service Personnel. Liaison names must be provided to Kodak

2.Provide initial problem-solving assistance to site users.

3.Perform appropriate problem analysis and corrective actions by following troubleshooting instructions and remedial actions as prescribed by Kodak.

4.Perform Customer maintenance and error recovery procedures.

5.Provide immediate access to equipment when service is required.

6.Notify Kodak if equipment is to be physically moved to a different location. Customer is responsible for all costs associated with relocation.

Limitations

Standard warranty service is limited to the contiguous United States, Hawaii, and certain areas of Alaska.

This warranty does not cover: circumstances beyond Kodak’s control (such as Customer overriding, bypassing or defeating interlock switches on equipment or devices sold by Kodak); problems due to failure of Customer to conform to Kodak’s site specifications; service or parts to correct problems resulting from the use of attachments, accessories or alterations not marketed by Kodak; relocation or service required as the result of relocation; unauthorized modifications or service; misuse; abuse; failure to follow Kodak’s operating instructions; or supply items (such as glass and lamps).

Kodak makes no other warranties, express, implied, or of merchantability or fitness for a particular purpose for this equipment.

Repair or replacement without charge are Kodak’s only obligations under this warranty. KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE SALE, USE, OR IMPROPER FUNCTIONING OF THIS EQUIPMENT, REGARDLESS OF THE CAUSE. Such damages for

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Contents Product Information Kodak Digital Science Document Scanner Product descriptionFeatures and benefits Optional accessories ∙ Advanced Document Controller detects document overlap∙ Check Feeder ∙ Check StackerKodak Digital Science Document Scanner/Microimager With equipment operation keys, standard function keys Optional accessories ∙ Workstation Side Console Feature Scanner Scanner/Microimager Speed Product Comparison MatrixScanning capabilities Microfilming capabilitiesMaximum feed height Maximum stack heightFeeder/Stacker options Optional capabilitiesFeature Scanner Scanner/Microimager Contents Image Processing CapabilitiesEquipment Dimensions Integration SoftwareApplication Samples and Solutions Requirement SolutionSample Equipment Configuration Transportation Freight and waybill processingInsurance Claims processing Requirement Solution Government Land records processing Catalog 9500 990 Accessory Equipment, Software, Parts, Tools and SuppliesNew equipment Mainframe Catalog NumberDesired Functionality Required Accessories Catalog # ScannerUpgrade equipment From Required Accessory Catalog #Mode Setup Software Catalog # SoftwarePart/Tool Parts and toolsUnited States and Canada Accessory supplies SuppliesFilm supplies Supply Catalog #Document Scanning Array Lamps Supply Catalog # EndorserImaging Station Lamps Supply Catalog # Available publications PublicationsCode # Description United States and Canada Performance and Standards Agency approvalsInstallation Technical InformationAcoustical emissions Cabling requirementsEnvironmental requirements Dimensions and weight Scanner Height Width Depth WeightVoltage requirements AC power quality and conditioning Humidity DissipationWarranty repair coverage How to obtain serviceDays and hours of coverage Customer responsibilitiesWarranty repair Customer/end user responsibilitiesPage Service agreement coverage Service agreement availabilityOn-site response time Cancellation RenewalBilling and terms of payment AssignmentResponse times Distance From Within Outside Support Resource Contract HoursBilling of terms and payment Page Eastman Kodak Company
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9500, 990 specifications

The Kodak 9500 is a sophisticated imaging device designed to revolutionize the way professionals engage with photography and imaging technologies. This innovative product combines cutting-edge technology with user-friendly features to enhance the overall shooting experience, making it a top choice among photographers and videographers alike.

One of the standout features of the Kodak 9500 is its high-resolution sensor, which captures images in stunning detail. With a resolution of up to 50 megapixels, this camera allows photographers to produce exceptionally sharp and vibrant photos, making it an ideal choice for commercial photography, fine art, and even landscape photography. The larger pixel size ensures better performance in low-light conditions, allowing for clearer images without the noise that often plagues other cameras.

The Kodak 9500 also boasts an advanced autofocus system. This system employs phase detection technology, ensuring that subjects are locked in focus quickly and accurately, even in dynamic environments. Whether capturing fast-moving wildlife or bustling street scenes, users can rely on the camera's autofocus capabilities to deliver crisp, clear results every time.

Another key feature of the Kodak 9500 is its versatility in terms of shooting modes. The camera offers a wide range of options, including manual, aperture priority, and shutter priority modes. Additionally, the inclusion of various scene modes enables users to achieve optimal results regardless of their level of expertise. This makes the Kodak 9500 accessible to both beginners and seasoned photographers.

In terms of connectivity, the Kodak 9500 incorporates built-in Wi-Fi and Bluetooth technology, allowing for easy sharing of images and videos. Photographers can transfer their work directly to smartphones or tablets and share them on social media platforms without the need for additional software or wires. This seamless connectivity enhances the workflow for professionals who need to present their work quickly.

The build quality of the Kodak 9500 is another aspect worth mentioning. Constructed with a durable magnesium alloy body, the camera is designed to withstand the rigors of professional use. It is also weather-sealed, making it resistant to moisture and dust, allowing photographers to work confidently in various environmental conditions.

In summary, the Kodak 9500 stands out in the crowded camera market with its high-resolution capabilities, advanced autofocus system, versatile shooting modes, and robust connectivity options. Its durable construction makes it a reliable tool for professionals seeking to capture their vision with precision and clarity. Whether you are a seasoned pro or a passionate enthusiast, the Kodak 9500 is an exceptional choice that elevates the art of photography.