Kodak 990, 9500 manual Warranty repair, Customer/end user responsibilities

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New Equipment Warranty

Europe, Africa, Middle East

Providing Revenue for the Equipment was realized in the country of final placement, Kodak will warrant the equipment in terms of manufacturing defects and fitness for use within advertised performance and functionality parameters for a minimum period of Three months, providing the equipment is installed within 1 year of purchase and has not benefited from any previous warranties. The warranty is extended to any person(s) owning the equipment within the three month period.

Warranty repair

Should the need arise to call Kodak Service during the warranty period, Kodak will provide support via their Local Customer Equipment Service Division, either remotely, on-site, or a combination of both, as deemed appropriate by Kodak Technical Personnel. Repair of the system will be to correct manufacturing defects and to maintain performance of the equipment in line with advertised specification and functionality.

Days and hours of coverage

Warranty support is available Monday to Friday 8.30 a.m. to 5.00 p.m., excluding local holidays. Support may be available outside of these hours at local discretion and at local overtime billing rates.

How to obtain service

Contact your local Kodak representative to obtain the telephone number which may be used to contact your local Customer Equipment Services Division.

Customer/end user responsibilities

1.Have a minimum of two trained personnel nominated as the primary point of contact for Kodak Support.

2.Provide initial problem-solving assistance to users and assist Kodak Support in initial problem quantification and analysis.

3.Perform all customer maintenance and error recovery procedures.

4.As problems are identified that require on-site visits, to ensure the equipment is readily available to the support personnel.

5.Equipment movement and relocation will be chargeable at the current local per-call rate.

Limitations

Standard warranty coverage is available within Europe, Africa, and Middle Eastern Region PROVIDING sale revenue is realized within the country of final placement. Equipment placed outside of the country where sale revenue was realized will be offered standard warranty coverage providing the final placement is within one of the following countries: Austria, Belgium, Denmark, Finland, Germany, Greece, Holland, Hungary, Ireland, Italy, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom. Equipment purchased outside of the above countries and placed in any country other than the one where the original purchase was made will be offered support and the current local rate (available from the local Kodak organization), providing support resource for the product exists.

This warranty does not cover circumstances beyond the control of Kodak, including but not limited to; problems associated with the failure to comply with Kodak Site Specifications; problems arising from the use of non-Kodak attachments or accessories; relocation or resultant service; unauthorized modifications or service; misuse; abuse; failure to follow Kodak’s operating and use instructions; or any components deemed by Kodak to be consumable items (glass, lamps, etc.).

Kodak makes no other warranties, express, implied, or of merchantability or fitness for a particular purpose for this

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Contents Product Information Product description Kodak Digital Science Document ScannerFeatures and benefits ∙ Advanced Document Controller detects document overlap Optional accessories∙ Check Feeder ∙ Check StackerKodak Digital Science Document Scanner/Microimager With equipment operation keys, standard function keys Optional accessories ∙ Workstation Side Console Product Comparison Matrix Feature Scanner Scanner/Microimager SpeedScanning capabilities Microfilming capabilitiesMaximum stack height Maximum feed heightFeeder/Stacker options Optional capabilitiesImage Processing Capabilities Feature Scanner Scanner/Microimager ContentsIntegration Software Equipment DimensionsRequirement Solution Application Samples and SolutionsSample Equipment Configuration Transportation Freight and waybill processingInsurance Claims processing Requirement Solution Government Land records processing Equipment, Software, Parts, Tools and Supplies Catalog 9500 990 AccessoryNew equipment Mainframe Catalog NumberScanner Desired Functionality Required Accessories Catalog #From Required Accessory Catalog # Upgrade equipmentMode Setup Software Catalog # SoftwareUnited States and Canada Parts and toolsPart/Tool Supplies Accessory suppliesFilm supplies Supply Catalog #Imaging Station Lamps Supply Catalog # EndorserDocument Scanning Array Lamps Supply Catalog # Code # Description PublicationsAvailable publications United States and Canada Agency approvals Performance and StandardsTechnical Information InstallationAcoustical emissions Cabling requirementsScanner Height Width Depth Weight Environmental requirements Dimensions and weightVoltage requirements AC power quality and conditioning Humidity DissipationHow to obtain service Warranty repair coverageDays and hours of coverage Customer responsibilitiesCustomer/end user responsibilities Warranty repairPage On-site response time Service agreement availabilityService agreement coverage Renewal CancellationBilling and terms of payment AssignmentDistance From Within Outside Support Resource Contract Hours Response timesBilling of terms and payment Page Eastman Kodak Company
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9500, 990 specifications

The Kodak 9500 is a sophisticated imaging device designed to revolutionize the way professionals engage with photography and imaging technologies. This innovative product combines cutting-edge technology with user-friendly features to enhance the overall shooting experience, making it a top choice among photographers and videographers alike.

One of the standout features of the Kodak 9500 is its high-resolution sensor, which captures images in stunning detail. With a resolution of up to 50 megapixels, this camera allows photographers to produce exceptionally sharp and vibrant photos, making it an ideal choice for commercial photography, fine art, and even landscape photography. The larger pixel size ensures better performance in low-light conditions, allowing for clearer images without the noise that often plagues other cameras.

The Kodak 9500 also boasts an advanced autofocus system. This system employs phase detection technology, ensuring that subjects are locked in focus quickly and accurately, even in dynamic environments. Whether capturing fast-moving wildlife or bustling street scenes, users can rely on the camera's autofocus capabilities to deliver crisp, clear results every time.

Another key feature of the Kodak 9500 is its versatility in terms of shooting modes. The camera offers a wide range of options, including manual, aperture priority, and shutter priority modes. Additionally, the inclusion of various scene modes enables users to achieve optimal results regardless of their level of expertise. This makes the Kodak 9500 accessible to both beginners and seasoned photographers.

In terms of connectivity, the Kodak 9500 incorporates built-in Wi-Fi and Bluetooth technology, allowing for easy sharing of images and videos. Photographers can transfer their work directly to smartphones or tablets and share them on social media platforms without the need for additional software or wires. This seamless connectivity enhances the workflow for professionals who need to present their work quickly.

The build quality of the Kodak 9500 is another aspect worth mentioning. Constructed with a durable magnesium alloy body, the camera is designed to withstand the rigors of professional use. It is also weather-sealed, making it resistant to moisture and dust, allowing photographers to work confidently in various environmental conditions.

In summary, the Kodak 9500 stands out in the crowded camera market with its high-resolution capabilities, advanced autofocus system, versatile shooting modes, and robust connectivity options. Its durable construction makes it a reliable tool for professionals seeking to capture their vision with precision and clarity. Whether you are a seasoned pro or a passionate enthusiast, the Kodak 9500 is an exceptional choice that elevates the art of photography.
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