Microsoft 4.5.X manual Getting Started

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1.Corporate Logo – your corporate logo can be put here instead of the Lieberman Software logo.

2.Tagline – your own tagline can be used here. In addition, nearly all colors in the Account Reset Console can be changed to match your own corporate identity.

3.Logged-in User: the user currently logged into the system at this web browser.

4.Logout link: Logs the user out of the system.

5.Main menu: Each link on the main menu represents a separate area of activity. Users with lower privilege levels will see only a few main menu items, such as “Accounts” (for normal users) or “Accounts” and “Scheduling/Reporting” (for Help Desk Managers).

6.Side Menu: Each main-menu section is subdivided into several “pages”, which can be accessed through the side menu.

Getting Started

Once you have completely installed the Account Reset Console, you will begin by logging into the web interface and configuring the product. You will also need to set the group privileges to allow help desk and admin personnel to utilize the appropriate parts of the application.

Begin by logging into the Account Reset Console. You will need to use an account that is a member of the initial administrator’s group you specified in the installation process. If your account is not a member of this initial group you will receive an error message explaining why you are not permitted to log in.

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Contents Account Reset Console Administration Guide Table of Contents Page Page Page Page Page Copyright Notice License Agreement Country of Origin Limited Warranty Pre-Usage Considerations Account Reset Console Web Interface Welcome to the Account Reset ConsoleThanks for using the Account Reset Console Getting Started Page Page Overview Configuring the Account Reset ConsoleGranting super-user access rights Page Configuring managed domains Setting up data sources and logging Selecting program features Account Reset Features Password Change Features Configuring email Setting up group permissions Program AccessGroup Access Configuring Verification Questions and Answers Advanced Viewing logsPage Page Page Reviewing Data Security Advanced Updating the application’s appearance Advanced Page Setting up the mobile site Advanced Scheduling tasks AdvancedPage Page Configuring licensing Advanced Changing Your Own Password Changing Your PasswordResetting User Accounts Resetting AccountsAccount Reset Options Looking Up User DataIdentity Configuration Setting Up Identity Information Log Viewing Log Viewing OptionsViewing the Access Log Creating and Viewing Management Reports Scheduling Management ReportsViewing the Action Log Adding Reports Editing Report Settings Running Reports ImmediatelyViewing Management Reports Report Viewing Options Scheduling Account Tasks Creating and Viewing Account Tasks Adding TasksRunning Tasks Immediately Editing Task Intervals and ActionsPage Viewing Account Task Reports Report Viewing Options Page Set Program Access Rights Program Access LevelsPermission Stacking Adding Access RightsViewing or Deleting Existing Access Rights Set Group Access Rights Group Access RightsGroup Access Permissions Set Account Reset Features Account Reset OptionsPage Set Password Change Features Password Change Options Page Configuring Email Settings Configuring EmailPage Managing the Account Reset Console Appearance AppearanceCustomizing the Main Menu ColorsAltering the Page Header Customizing the Page Content Customizing the Side MenuConfiguring Mobile Settings Managing the Mobile SettingsData Sources Viewing Available Data SourcesEditing a Data Source How the Account Reset Console tests data sourcesAdding a Data Source Editing a Microsoft Jet Data Source Editing a Microsoft SQL Server Data SourceEditing a General ADO-Compatible Data Source Logging ConfigurationViewing the Log Configuration Log Requirements User Verification ConfigurationChanging the Log Database Adding and Removing Questions Setting the Test User Editing Question ConfigurationsVerification Query Types Designing Queries String Replaced With ExamplePage Domain Configuration Managing DomainsSetting the Default Domain Viewing Domain DetailsApplication Security Managing Application SecuritySuper-User Configuration Adding new Super-User GroupsViewing or deleting existing Super-User Groups Super-User PermissionsLicensing Changing or Viewing License InformationPage ARCWeb Site Index Troubleshooting Appendix aPage Page