Microsoft 4.5.X manual

Page 92

Q:When attempting to load the web site, you receive the following error: “The page cannot be displayed” followed by a 403.2 error.

A:This is caused when the “Home Directory” permissions are missing the “Read” permission. Set the checkbox for “Read” permission.

Q:I see the ASP source code when I try to do a report. Or, I get an error 404 when accessing the report (caused by 404.dll being mapped to ASP extensions).

A:The Application Configuration page mapping is missing an entry for ASP.DLL or is pointed to the 404.dll file. If you are running on a Windows 2003 server, you will need to go to the Add/Remove Programs and reconfigure IIS to support ASP pages (disabled by default in Server 2003).

Start the IIS Configuration applet. Right click on the web site and select properties. Click on the “Home Directory” tab:

Page 85 of 94 - Administration Manual - Copyright 2007 - Lieberman Software Corporation - All Rights Reserved

Image 92

Contents Account Reset Console Administration Guide Table of Contents Page Page Page Page Page Copyright Notice License Agreement Country of Origin Limited Warranty Pre-Usage Considerations Account Reset Console Web Interface Welcome to the Account Reset ConsoleThanks for using the Account Reset Console Getting Started Page Page Overview Configuring the Account Reset ConsoleGranting super-user access rights Page Configuring managed domains Setting up data sources and logging Selecting program features Account Reset Features Password Change Features Configuring email Setting up group permissions Program AccessGroup Access Configuring Verification Questions and Answers Advanced Viewing logsPage Page Page Reviewing Data Security Advanced Updating the application’s appearance Advanced Page Setting up the mobile site Advanced Scheduling tasks AdvancedPage Page Configuring licensing Advanced Changing Your Own Password Changing Your PasswordResetting User Accounts Resetting AccountsAccount Reset Options Looking Up User DataIdentity Configuration Setting Up Identity Information Log Viewing Log Viewing OptionsViewing the Access Log Creating and Viewing Management Reports Scheduling Management ReportsViewing the Action Log Adding Reports Editing Report Settings Running Reports ImmediatelyViewing Management Reports Report Viewing Options Scheduling Account Tasks Creating and Viewing Account Tasks Adding TasksRunning Tasks Immediately Editing Task Intervals and ActionsPage Viewing Account Task Reports Report Viewing Options Page Set Program Access Rights Program Access LevelsPermission Stacking Adding Access RightsViewing or Deleting Existing Access Rights Set Group Access Rights Group Access RightsGroup Access Permissions Set Account Reset Features Account Reset OptionsPage Set Password Change Features Password Change Options Page Configuring Email Settings Configuring EmailPage Managing the Account Reset Console Appearance AppearanceCustomizing the Main Menu ColorsAltering the Page Header Customizing the Page Content Customizing the Side MenuConfiguring Mobile Settings Managing the Mobile SettingsData Sources Viewing Available Data SourcesEditing a Data Source How the Account Reset Console tests data sourcesAdding a Data Source Editing a Microsoft Jet Data Source Editing a Microsoft SQL Server Data SourceEditing a General ADO-Compatible Data Source Logging ConfigurationViewing the Log Configuration Log Requirements User Verification ConfigurationChanging the Log Database Adding and Removing Questions Setting the Test User Editing Question ConfigurationsVerification Query Types Designing Queries String Replaced With ExamplePage Domain Configuration Managing DomainsSetting the Default Domain Viewing Domain DetailsApplication Security Managing Application SecuritySuper-User Configuration Adding new Super-User GroupsViewing or deleting existing Super-User Groups Super-User PermissionsLicensing Changing or Viewing License InformationPage ARCWeb Site Index Troubleshooting Appendix aPage Page