INlink (CEC-compatible) device
Problem | Solution | |
My TV is not | • Make sure that the HDMI cable | |
displaying the | ||
is connected securely to your | ||
video from the | ||
TV and the device. | ||
connected CEC | ||
• Make sure that the device is | ||
device. | ||
connected to your TV with an | ||
| ||
| HDMI cable. | |
| • Make sure that the device is a | |
| CEC device. See the | |
| documentation that came with | |
| the device for more | |
| information. | |
| • Make sure that the correct | |
| video input source is selected. | |
| See “Select the video input | |
| source” on page 39. | |
| • Make sure that the INlink | |
| feature is turned on. See “Turn | |
| INlink on or off” on page 44. | |
| • Try adjusting the TV picture. See | |
| “Adjust the TV picture” on | |
| page 50. | |
| • If the device is not an Insignia | |
| device, it may not be | |
| compatible with your TV. | |
|
| |
My TV is not | • Make sure that the HDMI cable | |
playing the | ||
is connected securely to your | ||
audio from the | ||
TV and the device. | ||
connected CEC | ||
• Make sure that the device is | ||
device. | ||
connected to your TV with an | ||
| ||
| HDMI cable. | |
| • Make sure that the device is a | |
| CEC device. See the | |
| documentation that came with | |
| the device. | |
| • Make sure that the TV volume is | |
| turned up and not muted. | |
| • Try adjusting the TV sound. See | |
| “Adjust sound settings” on | |
| page 53. | |
| • Make sure that the TV speakers | |
| are turned on and not muted. | |
| See “Adjust sound settings” on | |
| page 53. | |
| • Make sure that the INlink | |
| feature is turned on. See “Turn | |
| INlink on or off” on page 44. | |
| • If you have connected an HDMI | |
| CEC audio receiver, adjust the | |
| volume on the receiver. When | |
| your TV detects an audio | |
| receiver, the TV speakers turn | |
| off and sound plays through | |
| receiver speakers only. | |
| • If the device is not an Insignia | |
| device, it may not be | |
| compatible with your TV. | |
|
|
| ||
|
|
|
Problem | Solution |
|
My TV’s remote | • Make sure that there are no |
|
control does |
| |
obstructions between the |
| |
not control the |
| |
remote control and the remote |
| |
device. |
| |
control sensors on your TV and |
| |
|
| |
| the device. |
|
| • Depending on the device, all |
|
| the buttons may not work. |
|
| • Make sure that the INlink |
|
| feature is turned on. See “Turn |
|
| INlink on or off” on page 44. |
|
| • If you are trying to control the |
|
| volume on an HDMI CEC audio |
|
| receiver using your TV remote |
|
| control, make sure that the TV |
|
| Speakers option on the Audio |
|
| menu is set to On. See “Adjust |
|
| sound settings” on page 53. |
|
| • If you are trying to control the |
|
| volume on an HDMI CEC audio |
|
| receiver using your TV remote |
|
| control, make sure that the |
|
| Audio Receiver option on the |
|
| INlink menu is set to On. See |
|
| “Turn Audio Receiver on or off” |
|
| on page 45. |
|
| • The device may not support this |
|
| feature. See the documentation |
|
| that came with the device for |
|
| more information. |
|
|
|
|
The device does | • Make sure that the device is |
|
not show up in |
| |
turned on. |
| |
the INlink |
| |
• Make sure that the HDMI cable |
| |
Device list. |
| |
is connected securely to your |
| |
|
| |
| TV and the device. |
|
| • Make sure that the device is |
|
| connected to your TV with an |
|
| HDMI cable. |
|
| • Make sure that the INlink |
|
| feature is turned on. See “Turn |
|
| INlink on or off” on page 44. |
|
| • Make sure that the device is a |
|
| CEC device. See the |
|
| documentation that came with |
|
| the device. |
|
| • If the device is not an Insignia |
|
| device, it may not be |
|
| compatible with your TV. |
|
|
|
|
My device does | • Make sure that the INlink |
|
not turn off |
| |
feature is turned on. See “Turn |
| |
when I turn off |
| |
INlink on or off” on page 44. |
| |
my TV. |
| |
• Make sure that Device Auto |
| |
|
| |
| Power Off is set to On on the |
|
| INlink menu. See “Turn Device |
|
| Auto Power Off on or off” on |
|
| page 44. |
|
| • The device may not support this |
|
| feature. See the documentation |
|
| that came with the device for |
|
| more information. |
|
|
|
|
www.insigniaproducts.com | 77 |