Multi-Tech Systems S000573A manual Customizing the user interface, Customizing support information

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Defining When the Device Connects to Remote Server

1.If you want the device to connect to the Remote Management Server only when the device's PPP link is up, check When PPP is up

2.If you want the device to bring up the PPP link when it is time for the device to connect to the Remote Management Server, check Bring up PPP.

Defining When Device Gets or Sends Updates

1.To define how often the device connects to the Remote Management Server to request any pending updates, in the Query Server Interval field, type the desired value, between 0‐8640.

2.To define how often the device connects to the Remote Management Server to send GPS data, in the GPS Data Interval field type the desired value, between 0‐86400.

3.To define how often the device connects to the Remote Management Server to send network interface data, in the Network Stats Interval field, type the desired value, between 0‐86400.

4.To define how often the device connects to the Remote Management Server to send cellular data, in the Cellular Stats Interval field type the desired value, between 0‐86400.

Customizing the user interface

You can change how the user interface on your device appears.

To change the interface:

1.From the Navigation pane, select Administration, Web UI Customization.

2.To define what information appears on the Administration: Support page, use the Support group.

3.To define other settings, use the Device Settings group.

Customizing support information

To customize the interface that displays information that can be used to support users:

1.To enable display of the custom support information, check Show Custom Info.

2.Type the desired information into the fields. For example, type the desired zip code in the Zip Code field, a city name in the City field, and so on.

3.To add a phone number:

ƒClick Add Phone.

ƒA label can appear next to the phone number, for example "Fax" or "Phone" or "International". In the Label field, enter text that describes the phone number.

ƒIn the Number field, type the phone number.

4.To add a link to a website, click Add Link.

ƒTo label the website, type label text in Label field.

ƒIn the URL field, type the website's link.

ƒTo add further descriptive text about the site, type the information in the Text field.

Using the Router’s Web Interface

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Contents MultiConnect rCell Router Online Support Portal https//support.multitech.com Table of Contents Using the Router’s Web Interface Using the Router’s Web Interface Welcome Getting startedSetting up your device Using the Router’s Web Interface Configuring IP address and DNS information for LANs Configuring miscellaneous features for your deviceFrom Setup, select IP Configuration Entering authentication information Configuring Dynamic Domain Naming System DdnsForcing a Ddns server update Configuring the Dhcp server From Setup, select Dhcp ConfigurationConfiguring GPS Assigning fixed addressesSending GPS information to a remote server Configuring the serial port Configuring the serial portSetting the date and time Setting the devices date and timeConfiguring networks and services Configuring Sntp to update date and timeEditing or deleting an existing network Setting up wireless features Setting up Wi‐Fi access pointsSetting security options Setting up Wi‐Fi client Setting up bluetoothƒ Always Connected Using the Router’s Web Interface Adding forwarding rules Setting up firewallsDefining firewall rules Adding Outbound Traffic RulesSetting up static routes Advanced SettingsPPP configuration Setting up cellular featuresConfiguring Point‐to‐Point PPP Configuring PPP Setting up authentication Configuring PPP Setting up the modemConfiguring PPP Configuring keepalive checks Configuring Modem AT Commands Setting up wake up on callConfiguring wakeup‐on‐call Example of Useful Hspa AT CommandsWakeup‐on‐Call Configuration AuthenticationModem Configuration PPP GeneralCaller ID Configuration SubmitSetting up Wake up on call Setting up PPPSetting up SMS Using Telnet to communicate with the cellular radio Setting up Caller AcknowledgementSetting up Generic Routing Encapsulation GRE tunnels Defining tunnels to your deviceDefining Virtual Private Networks VPNs Setting up the Remote Server Administering devicesConfiguring how routers access the Internet Managing Your Device from Remote ServerCustomizing the user interface Defining When the Device Connects to Remote ServerDefining When Device Gets or Sends Updates Customizing support informationUpgrading firmware Specifying Device SettingsClick Start Upgrade Before you beginSaving and restoring settings Automatically rebooting the device Setting up the routers debug optionsConfiguring Syslog Viewing device statistics Viewing services running on routersChecking the status of devices From Status, select Statistics