Sony DR-BTN200 manual What can I do to solve a problem?, Initializing the headset, Help Guide

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What can I do to solve a problem?

Help Guide

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What can I do to solve a problem?

If the headset does not function as expected, try the following steps to resolve the issue.

1.Find the symptoms of the issue in this manual, and try any corrective actions listed. [Details]

2.Connect the headset to your computer to charge the battery. [Details] You may be able to resolve some issues by charging the battery.

3.Press the RESET button of the headset.

4.Initialize the headset.

This operation resets volume setting, etc. and deletes all pairing information.

5.Look up information on the issue on the customer support Web site. http://www.sony.net/

6.If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.

Initializing the headset

1.If the headset is turned on, press and hold the POWER button for about 2 seconds to turn off the headset.

2.Press and hold the POWER button and the button together for about 7 seconds.

The indicator (blue) flashes 4 times, and the headset is reset to the default setting. All pairing information is deleted.

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Contents Getting Started BLUETOOTH One-touchconnection NFC Music Phone calls TroubleshootingImportant information Help GuideBefore First Use Features and location of parts PowerGetting Started Help GuideBLUETOOTH BLUETOOTH connection BLUETOOTHHelp Guide TopOne-touchconnection NFC One-touchconnection One-touchconnection NFCHelp Guide TopListening to music MusicHelp Guide TopPhone calls Making a call while playing back musicPhone calls Help GuidePossible causes of symptoms TroubleshootingTo deal with a trouble Help GuideImportant information Important informationHelp Guide TopBefore first use Before First UseHelp Guide Top Getting StartedFeatures Location and function of parts Features and location of partsHelp Guide Top Getting StartedPower Charging the headsetHelp Guide Top Getting StartedWhat is BLUETOOTH wireless technology? What you can do with BLUETOOTH functionBLUETOOTH Top BLUETOOTHSteps to BLUETOOTH function Pairing and connecting with a BLUETOOTH deviceConnecting with the paired device Indications of BLUETOOTH functionCompatible smartphones Preparation on the smartphoneAbout “NFC Easy Connect” App Help GuideSwitching the device by one-touchfunctions One-touchconnectionHelp Guide Top One-touchconnection NFCListening to music Controlling the audio device Listening to musicHelp Guide Top MusicMaking a call Receiving a call Controlling the smartphone or mobile phoneHelp Guide Phone callsMaking a call while playing back music Help GuideTop Phone calls Copyright 2013 Sony CorporationWhat can I do to solve a problem? To deal with a troubleTop Troubleshooting Help GuidePower and charging BLUETOOTH connection Possible causes of symptomsOne-touchconnection NFC Music Phone calls Top TroubleshootingLicense and trademark notice Help GuideImportant information Top Important informationAbout battery charging Before first useQuick Start Guide Reference GuideFeatures Help GuideLocation and function of parts Help GuideSearch Headband Left unit NFC ON/OFF switch Details headset RESET button Details Copyright 2013 Sony CorporationSystem requirements for battery charge using USB Charging the headsetOperating Systems Charging the headsetTips Usage hours Checking the remaining battery Indicator redWhen the battery is almost empty StatusWhat is BLUETOOTH wireless technology? Help GuideHFP Hands-freeProfile* Talking on the phone/Operating the phone by hands-free What you can do with BLUETOOTH function Listening to musicTalking on the phone Help GuideCopyright 2013 Sony Corporation Steps to BLUETOOTH function Top BLUETOOTH BLUETOOTH connectionHelp Guide BLUETOOTH Specification Ver Copyright 2013 Sony Corporation Pairing and connecting with a BLUETOOTH device Help GuidePage If “DR-BTN200”is not displayed, repeat from step TipsPairing information is deleted after repair, etc Connecting with the paired device Top BLUETOOTH BLUETOOTH connectionHelp Guide 1.Turn on the headsetPage Page Indications of BLUETOOTH function Flashing patternblue/ red Help GuideCompatible smartphones Compatible smartphonesHelp Guide Preparation on the smartphone Help Guide2.Set the smartphone so that the NFC function can be used. For details, refer to the manual of the smartphone Copyright 2013 Sony Corporation About “NFC Easy Connect” App Help Guide1.Set the NFC switch to ON on the headset Help GuideFollow the on-screeninstructions to complete the connection Copyright 2013 Sony Corporation Help Guide 1.Touch the headset with the smartphoneCopyright 2013 Sony Corporation Switching the device by one-touchfunctions Help Guide1.Connect the headset with a BLUETOOTH device Help GuideListening to music After use Pairing and connecting with a BLUETOOTH device Related topicCopyright 2013 Sony Corporation To adjust the volume Controlling the audio deviceButtons Function Help GuidePress once during playback to pause Rotate once to skip to the next/previous songRotate and hold to fast-forward/fast-rewinda song Copyright 2013 Sony CorporationMaking a call Help GuideTop Phone calls Phone calls With an HFP connection, you can call in the following way, depending on the smartphone or mobile phone. Refer to the manual supplied with your smartphone or mobile phone for the details of the operation To end a call To adjust the volumePairing and connecting with a BLUETOOTH device TipsReceiving a call Help GuideTo adjust the volume Press the VOL +/- buttonTips not change To end a callPress the button on the headset After useControlling the smartphone or mobile phone Supported profile HFPbutton Help GuideSupported profile HSP Outgoing call Press once to cancel outgoing calldetails of the voice dial function StatusTo call during playback To receive a callHelp Guide To disconnect the call Pairing and connecting with a BLUETOOTH deviceRelated topic What can I do to solve a problem? Initializing the headsetHelp Guide Copyright 2013 Sony Corporation Power and charging BLUETOOTH connection One-touchconnection NFC Music Phone callsHelp Guide Copyright 2013 Sony CorporationPower and charging Help GuidePage BLUETOOTH connection Pairing cannot be doneHelp Guide Copyright 2013 Sony Corporation Help Guide One-touchconnection NFCCannot make the one-touchconnection Help Guide MusicNo sound of the bit rate Help Guide Phone callsThe caller’s voice cannot be heard License and trademark notice Help Guide