Sony DR-BTN200 manual Help Guide, Music, No sound

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Check that both the headset and the BLUETOOTH device are turned on.

An A2DP BLUETOOTH connection is not made between the headset and the BLUETOOTH device. Make an A2DP BLUETOOTH connection.

Check that music is being played back by the BLUETOOTH device.

Check that the volume of the headset is not set too low.

Turn up the volume on the connected device if necessary.

Pair the headset and the BLUETOOTH device again.

Low sound level

Turn up the volume of the headset.

Turn up the volume on the connected device if necessary.

Low sound quality

Switch the BLUETOOTH connection to A2DP (Advanced Audio Distribution Profile) when HFP (Hands-free Profile) or HSP (Headset Profile) is set.

If you have previously connected this BLUETOOTH device, only an HFP/HSP BLUETOOTH connection may be made when the headset is turned on. If this happens, select an A2DP BLUETOOTH connection.

Sound skips frequently during playback.

Reception condition of the headset may have become unstable due to improper matching of the bit rate setting for the music transmitted from the BLUETOOTH device and the environment in which the headset is used.* Turn off the headset once, then turn it on again by pressing the POWER button for about 2 seconds while pressing the VOL– button to lower the setting

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Contents Getting Started BLUETOOTH One-touchconnection NFC Music Phone calls TroubleshootingImportant information Help GuideBefore First Use Features and location of parts PowerGetting Started Help GuideBLUETOOTH BLUETOOTH connection BLUETOOTHHelp Guide TopOne-touchconnection NFC One-touchconnection One-touchconnection NFCHelp Guide TopListening to music MusicHelp Guide TopPhone calls Making a call while playing back musicPhone calls Help GuidePossible causes of symptoms TroubleshootingTo deal with a trouble Help GuideImportant information Important informationHelp Guide TopBefore first use Before First UseHelp Guide Top Getting StartedFeatures Location and function of parts Features and location of partsHelp Guide Top Getting StartedPower Charging the headsetHelp Guide Top Getting StartedWhat is BLUETOOTH wireless technology? What you can do with BLUETOOTH functionBLUETOOTH Top BLUETOOTHSteps to BLUETOOTH function Pairing and connecting with a BLUETOOTH deviceConnecting with the paired device Indications of BLUETOOTH functionCompatible smartphones Preparation on the smartphoneAbout “NFC Easy Connect” App Help GuideSwitching the device by one-touchfunctions One-touchconnectionHelp Guide Top One-touchconnection NFCListening to music Controlling the audio device Listening to musicHelp Guide Top MusicMaking a call Receiving a call Controlling the smartphone or mobile phoneHelp Guide Phone callsMaking a call while playing back music Help GuideTop Phone calls Copyright 2013 Sony CorporationWhat can I do to solve a problem? To deal with a troubleTop Troubleshooting Help GuidePower and charging BLUETOOTH connection Possible causes of symptomsOne-touchconnection NFC Music Phone calls Top TroubleshootingLicense and trademark notice Help GuideImportant information Top Important informationAbout battery charging Before first useQuick Start Guide Reference GuideFeatures Help GuideSearch Location and function of partsHelp Guide Headband Left unit NFC ON/OFF switch Details headset RESET button Details Copyright 2013 Sony CorporationSystem requirements for battery charge using USB Charging the headsetOperating Systems Charging the headsetTips Usage hours Checking the remaining battery Indicator redWhen the battery is almost empty StatusWhat is BLUETOOTH wireless technology? Help GuideHFP Hands-freeProfile* Talking on the phone/Operating the phone by hands-free What you can do with BLUETOOTH function Listening to musicTalking on the phone Help GuideCopyright 2013 Sony Corporation Help Guide Steps to BLUETOOTH functionTop BLUETOOTH BLUETOOTH connection BLUETOOTH Specification Ver Copyright 2013 Sony Corporation Pairing and connecting with a BLUETOOTH device Help GuidePage If “DR-BTN200”is not displayed, repeat from step TipsPairing information is deleted after repair, etc Connecting with the paired device Top BLUETOOTH BLUETOOTH connectionHelp Guide 1.Turn on the headsetPage Page Indications of BLUETOOTH function Flashing patternblue/ red Help GuideHelp Guide Compatible smartphonesCompatible smartphones Preparation on the smartphone Help Guide2.Set the smartphone so that the NFC function can be used. For details, refer to the manual of the smartphone Copyright 2013 Sony Corporation About “NFC Easy Connect” App Help Guide1.Set the NFC switch to ON on the headset Help GuideFollow the on-screeninstructions to complete the connection Copyright 2013 Sony Corporation Help Guide 1.Touch the headset with the smartphoneCopyright 2013 Sony Corporation Switching the device by one-touchfunctions Help GuideListening to music 1.Connect the headset with a BLUETOOTH deviceHelp Guide After use Copyright 2013 Sony Corporation Pairing and connecting with a BLUETOOTH deviceRelated topic To adjust the volume Controlling the audio deviceButtons Function Help GuidePress once during playback to pause Rotate once to skip to the next/previous songRotate and hold to fast-forward/fast-rewinda song Copyright 2013 Sony CorporationTop Phone calls Phone calls Making a callHelp Guide With an HFP connection, you can call in the following way, depending on the smartphone or mobile phone. Refer to the manual supplied with your smartphone or mobile phone for the details of the operation To end a call To adjust the volumePairing and connecting with a BLUETOOTH device TipsReceiving a call Help GuideTips To adjust the volumePress the VOL +/- button not change To end a callPress the button on the headset After useControlling the smartphone or mobile phone Supported profile HFPbutton Help GuideSupported profile HSP Outgoing call Press once to cancel outgoing calldetails of the voice dial function StatusHelp Guide To call during playbackTo receive a call Related topic To disconnect the callPairing and connecting with a BLUETOOTH device Help Guide What can I do to solve a problem?Initializing the headset Copyright 2013 Sony Corporation Power and charging BLUETOOTH connection One-touchconnection NFC Music Phone callsHelp Guide Copyright 2013 Sony CorporationPower and charging Help GuidePage Help Guide BLUETOOTH connectionPairing cannot be done Copyright 2013 Sony Corporation Cannot make the one-touchconnection Help GuideOne-touchconnection NFC No sound Help GuideMusic of the bit rate The caller’s voice cannot be heard Help GuidePhone calls License and trademark notice Help Guide