Cisco Systems 1 manual Troubleshooting Tips, Maintaining and Troubleshooting Cisco PVM

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restart. If Cisco PVM is manually stopped, it will have to be restarted manually as well.

2.When Cisco PVM is started manually, ensure that you are starting it as ‘pvmadm’ user. Also, Cisco PVM starts both the Oracle processes and the Cisco PVM server processes when the pvm start command is issued. To do this it uses the ‘sudo’ process available in Linux to start Oracle as the ‘oracle’ user. If your network security process prevents access to the ‘pvmadm’ user to perform this operation, Cisco PVM will start the server processes and you will be unable to login to PVM or see any data. If this is the case, you will have to manually start the Oracle processes.

Login as root and perform the following procedure:

$su - oracle

$export ORACLE_SID=cnam $sqlplus /nolog sqlplus>connect /as sysdba sqlplus>startup sqlplus>quit

$export ORACLE_SID=spdw $sqlplus /nolog sqlplus>connect /as sysdba sqlplus>startup sqlplus>quit

$lsnrctl start

3.A similar situation is encountered while stopping Cisco PVM if ‘sudo’ access is not granted to the ‘pvmadm’ user. In this case you have to manually stop the Oracle processes.

Login as root and perform the following procedure:

$su - oracle

$export ORACLE_SID=cnam $sqlplus /nolog sqlplus>connect /as sysdba sqlplus>shutdown immediate sqlplus>quit

$export ORACLE_SID=spdw $sqlplus /nolog sqlplus>connect /as sysdba sqlplus>shutdown immediate sqlplus>quit

$lsnrctl stop

Troubleshooting Tips:

1.The status of the start and stop commands is shown in the shell environment from which you issue those commands. If you find any error messages during startup or shutdown, re-issue those commands. If the problem is encountered again, you can try starting it manually.

Maintaining and Troubleshooting Cisco PVM

Cisco Internal Use Only

Copyright © 2006 Cisco Systems, Inc. All rights reserved.

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Contents Corporate Headquarters USA Cisco Performance Visibility Manager Data Collection and Traffic Analysis Traffic Analysis including Top-N AnalysisART Monitoring Historical InformationNAM GUI Drill down CiscoWorks and Ldap IntegrationSample Deployment Scenario PVM in LAN and WAN Basic questions about the Problems to be addressed Placing Cisco NAM in Your NetworkDeploy PVM and add the NAMs in Cisco PVM Configure the NAMs in Your NetworkTypical workflow for deploying Cisco PVM Start monitoring your network using Cisco PVM Create the Datasource Groups DSGs in Cisco PVMNAM Setup Usage ScenariosUser Management through the GUI Cisco PVM Initial SetupUser Setup User management through Ldap Mapping Ldap users to PVM roles Adding a NAM through the GUICisco Internal Use Only Importing Multiple Devices User created CSV file Import File FormatsDCR Export File Datasource Group DSG Creation Cisco Internal Use Only Scenario 1 Traffic Profiling Contd Cisco Internal Use Only Cisco Internal Use Only Cisco Internal Use Only Contd Scenario 2 Proactive Monitoring Create an ART Group that carries traffic you are interestedContd Click the Setup tab Click the Thresholds menu item Click Add Contd Cisco Internal Use Only PVM displays the details of the threshold violation Scenario 3 Troubleshooting Verify the link utilization on the client Branch Router Click RefreshClick Connect Cisco Internal Use Only Monitoring Traffic Analysis using Cisco PVMOverview of PVM functionality Cisco Internal Use Only Aggregation Schemes Real-Time and Trend Charts Report ViewsDrill-downs Report Name Drill-Down Reports Available ReportingCisco Internal Use Only Art Setup Application Response Time Analysis in Cisco PVMArt Reports Cisco Internal Use Only ART Report Archives Baselining and Alerts in Cisco PVM Cisco Internal Use Only Generating Snmp Traps Alerts in Cisco PVM Cisco Internal Use Only Cisco PVM Requirements and Sizing Minimum Server Requirements HardwareSoftware Minimum Client Requirements HardwareDisk Space Required Cisco PVM Installation and UninstallationMaximum NAMs CPUs Install Procedure Cd PVMINSTALLDIR/j2sdk142/binUninstall Procedure Start and Stop Procedure $su pvmadm $pvm stopTroubleshooting Tips Maintaining and Troubleshooting Cisco PVMDatabase Management Purging and retention periodArchiving $su pvmadmGunzip -c archivefilenamecpio -icvB *switch Importing the archived filesConclusion Appendix Deployment Q&ACisco Internal Use Only Cisco Internal Use Only Deployment Troubleshooting Cisco Internal Use Only For More Information USA