Launch Audio Devices Control Panel

Provides a shortcut to the Windows Sounds and Audio Devices control panel.

Ring Both Headset and PC

This feature gives you the option to have the PC ringtone played on both the headset as well as the PC speaker.

When this feature is selected, the PC ringtone will be heard on both the PC speaker as well as the headset.

When this feature is not selected, the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up.

Maintain Headset to PC Link

This feature forces the radio link to the PC to stay active even after the call has ended. This can eliminate the need to re-establish the radio link when switching between PC audio applications.

Help Us Improve This Software By Allowing Us To Collect Anonymous Feature Usage Statistics When selected, this will allow Plantronics to collect data on feature usage pattern. This information will only be used by Plantronics to improve the quality of our future software and hardware products.

Microsoft Office Communicator/Lync Dial-tone Enabled

If this feature is selected, when a PC radio link is established, Microsoft Office Communicator/

Lync will assume the user is trying to place a VoIP call and provide a dial tone.

If this feature is not selected, when a PC radio link is established, Microsoft Office

Communicator/Lync will sit idle.

Audio Sensing Enabled

Audio Sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the Base and wireless headset without the user having to press the PC call button. If the parameter “Microsoft Office Communicator/Lync Dial-tone Enabled” is selected, then every time a PC radio link is established the Microsoft Office Communicator/Lync dial tone will be heard. However, the user may have pressed the PC call button to listen to music, etc., and does not want to hear the dial-tone. In this case, if the user selects the “Audio Sensing Enabled” parameter, the radio link will be established automatically when any PC audio is detected at the USB port, thus eliminating the need for the user to press the PC call button.

About Tab The About Tab provides on-line access to this printable user guide and also includes Plantronics contact information. The current version of software and firmware currently running on your system is also shown here.

Plantronics Update Using Plantronics Update Manager, you can download new software and firmware versions

Manager when they are available. To change settings such as checking for updates manually or automatically or to install new updates, go to the Start menu > Programs > Plantronics >

Plantronics Update Manager.

Check for Updates Automatically

Select the box "Check for Updates Automatically" and you will be notified automatically when new software and firmware updates are available.

W710-M, W720-M specifications

The Plantronics W720-M and W710-M are advanced wireless headsets designed for professional use, particularly in call centers and office environments. Both models offer the reliability and performance that businesses demand, coupled with user-friendly features that enhance productivity.

One of the standout characteristics of the W720-M and W710-M is their wireless connectivity. Utilizing DECT technology, these headsets provide a robust and interference-free connection, allowing users to enjoy high-quality audio without the constraints of cords. The range is impressive, offering up to 350 feet of wireless freedom, enabling employees to move around their workspace freely while still being connected to their phone or computer.

Audio quality is paramount in communication devices, and both models deliver exceptional sound clarity. Equipped with wideband audio technology, they facilitate crisp and clear calls, making it easier to engage in conversations without missing critical details. The W720-M features a noise-canceling microphone, dramatically reducing background noise and ensuring that your voice is heard clearly by the recipient.

Comfort is another key feature of these models. The W720-M comes with a cushioned headband and ear pads, designed for all-day wear. Whether in back-to-back calls or lengthy meetings, users can rely on these headsets to provide maximum comfort, minimizing fatigue. The W710-M, while also designed for comfort, offers a lighter build, catering to users who prefer a more discreet earpiece that weighs less on the ear.

Battery life in the W720-M and W710-M is impressive, with up to 12 hours of continuous talk time on a single charge. They also boast quick charge capabilities, allowing users to get back to work swiftly when the battery runs low.

Both headsets are compatible with various devices, including desk phones, PCs, and mobile devices. This versatility ensures that users can use them across different platforms, making them ideal for a range of settings. Furthermore, they are equipped with smart sensors that answer calls automatically when the headset is worn, providing a seamless transition between calls and enhancing efficiency.

In conclusion, the Plantronics W720-M and W710-M represent a perfect blend of comfort, performance, and technology tailored for the demanding environments of modern workplaces. Their advanced features, coupled with exceptional audio quality, make them invaluable tools for effective communication.