HP F11 Recovery: Complete Guide to F11 Recovery Tools and System Recovery

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1.If possible, back up all personal files.

2.If possible, check for the presence of the Windows partition. To check for the Windows partition, select Start > Computer.

NOTE: If the Windows partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 63.

3.If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating system loads.

4.Select Startup Repair.

5.Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, select Start > Help and Support.

Using f11 recovery tools (select models only)

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1.If possible, back up all personal files.

2.If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click Manage, and then click Disk Management.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system media and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 63.

3.If the HP Recovery partition is listed, restart the computer, and then press esc or hold down the volume button while the “Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

4.Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5.Follow the on-screen instructions.

Using Windows 7 operating system media

If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system.

To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

Performing a system recovery 63

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Contents User Guide Software terms Product noticeSafety warning notice Iv Safety warning notice Table of contents VGA Power management Security Support Appendix C Electrostatic discharge Index Welcome Finding information User guides View Warranty InformationSupport User guides Resources Tablet edge components Getting to know your computerComponents Description Tablet edge components Component Description DisplayCommunication and Chat HP WebCam Top Power keyboardTouchPad Lights Fn key KeysHelp and Support User Guides Right sideLeft side Rear Releasing the tablet from the power keyboardAdjusting your tablets autorotate lock Changing your tablets settingsAdjusting your tablets screen brightness Changing your tablets viewConnecting to a wireless network Connecting to a networkUsing the wireless controls Turning wireless devices on or offUsing HP Connection Manager select models only Using a WlanUsing the wireless button Using operating system controlsSetting up a Wlan Using an Internet service providerConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models onlyProtecting your Wlan Inserting and removing a SIM Using Bluetooth wireless devices Using GPS select models onlyConnecting to a local area network LAN Connecting to a wired networkSetting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Tapping Turning the TouchPad off and onFinger pinch zoom ScrollingRotating select models only Finger clickIdentifying the pen components Using the digitizer pen select models onlyHolding the pen Storing the penUsing the keyboard Hot key combination Description Identifying the hot keysUsing the embedded numeric keypad Using keypadsHot key combination Using an optional external numeric keypad Using the integrated numeric keypadAdjusting the volume Connecting speakersConnecting headphones and microphones MultimediaVideo WebcamsChecking audio functions on the computer VGA DisplayPort Connecting wired displays using MultiStream TransportPage Setting power options Power managementUsing power-saving states Shutting down the computerInitiating and exiting Sleep Using the power meter and power settingsInitiating and exiting Hibernation Setting password protection on wakeup Using battery powerFactory-sealed battery Finding additional battery informationDisplaying the remaining battery charge Using Battery CheckMaximizing battery discharge time Managing low battery levelsConserving battery power Using external AC powerTesting an AC adapter External cards and devices Using memory card readersInserting a memory card Removing a memory cardUsing smart cards Inserting a smart card Using a USB deviceRemoving a smart card Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Drives Using Disk DefragmenterHandling drives Improving hard drive performanceUsing Disk Cleanup Computer risk Security feature Using passwordsSecurity Protecting the computerPassword Function Setting passwords in WindowsManaging a Bios administrator password Setting passwords in Computer SetupEntering a Bios administrator password Managing a Computer Setup DriveLock passwordSetting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockUsing firewall software Using antivirus softwareRemoving Automatic DriveLock protection Using HP Client Security select models only Installing critical security updatesUsing the fingerprint reader select models only Locating the fingerprint readerCleaning your computer MaintenanceCleaning procedures Cleaning the display All-in-Ones or NotebooksCleaning the TouchPad, keyboard, or mouse Using SoftPaq Download ManagerUpdating programs and drivers Creating recovery media and backups Backup and recovery Creating recovery media with HP Recovery Disc Creator GuidelinesBacking up your information Creating recovery mediaUsing the Windows recovery tools Performing a system recoveryUsing Windows 7 operating system media Using f11 recovery tools select models onlySelect Repair your computer Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update About the boot device order Using MultiBootChoosing MultiBoot preferences Synchronizing the tablet and keyboardDynamically choosing a boot device using the f9 prompt Setting a new boot order in Computer SetupSetting a MultiBoot Express prompt Entering MultiBoot Express preferences Using HP PC Hardware Diagnostics UefiDownloading HP PC Hardware Diagnostics Uefi to a USB device Contacting support SupportComponent LabelsInput power SpecificationsOperating environment Traveling with or shipping your computer Troubleshooting resources TroubleshootingResolving issues Computer is unable to start upComputer is on but not responding Software is functioning abnormallyComputer is unusually warm An external device is not workingDisc does not play Wireless network connection is not workingMovie is not visible on an external display Page Electrostatic discharge Index Symbols/NumericsMaintenance SIM
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