HP Pro x2 612 G1 manual Wireless network connection is not working, Disc does not play

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The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

●To enable or disable a wireless or wired network device, right-click the Network Connection icon on the Windows desktop in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box.

●Be sure that the wireless device is turned on.

●Be sure that the computer wireless antennas are free from obstructions.

●Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on.

●Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on.

●Disconnect and then reconnect all cables, and turn the power off and then back on.

A disc does not play

●Save your work and close all open programs before playing a CD or a DVD.

●Log off the Internet before playing a CD or a DVD.

●Be sure that you insert the disc properly.

●Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge.

●Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.

●Disable Sleep mode before playing the disc.

Do not initiate Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

◦Playback may resume.

– or –

◦The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

A movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.From the Windows desktop, right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

78 Appendix B Troubleshooting

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Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents VGA Power management Security Support Appendix C Electrostatic discharge Index Welcome Finding information User guides View Warranty InformationSupport User guides Resources Tablet edge components Getting to know your computerComponents Description Tablet edge components Component Description DisplayCommunication and Chat HP WebCam Power keyboard TopTouchPad Lights Keys Fn keyRight side Help and Support User GuidesLeft side Releasing the tablet from the power keyboard RearChanging your tablets settings Adjusting your tablets autorotate lockAdjusting your tablets screen brightness Changing your tablets viewConnecting to a network Connecting to a wireless networkUsing the wireless controls Turning wireless devices on or offUsing a Wlan Using HP Connection Manager select models onlyUsing the wireless button Using operating system controlsSetting up a Wlan Using an Internet service providerConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models onlyProtecting your Wlan Inserting and removing a SIM Using GPS select models only Using Bluetooth wireless devicesConnecting to a wired network Connecting to a local area network LANSetting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Turning the TouchPad off and on TappingScrolling Finger pinch zoomFinger click Rotating select models onlyUsing the digitizer pen select models only Identifying the pen componentsHolding the pen Storing the penUsing the keyboard Identifying the hot keys Hot key combination DescriptionUsing the embedded numeric keypad Using keypadsHot key combination Using the integrated numeric keypad Using an optional external numeric keypadConnecting speakers Adjusting the volumeConnecting headphones and microphones MultimediaVideo WebcamsChecking audio functions on the computer VGA Connecting wired displays using MultiStream Transport DisplayPortPage Power management Setting power optionsUsing power-saving states Shutting down the computerInitiating and exiting Sleep Using the power meter and power settingsInitiating and exiting Hibernation Using battery power Setting password protection on wakeupFactory-sealed battery Finding additional battery informationUsing Battery Check Displaying the remaining battery chargeMaximizing battery discharge time Managing low battery levelsUsing external AC power Conserving battery powerTesting an AC adapter Using memory card readers External cards and devicesInserting a memory card Removing a memory cardUsing smart cards Inserting a smart card Using a USB deviceRemoving a smart card Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Using Disk Defragmenter DrivesHandling drives Improving hard drive performanceUsing Disk Cleanup Using passwords Computer risk Security featureSecurity Protecting the computerSetting passwords in Windows Password FunctionSetting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock passwordUsing firewall software Using antivirus softwareRemoving Automatic DriveLock protection Installing critical security updates Using HP Client Security select models onlyUsing the fingerprint reader select models only Locating the fingerprint readerMaintenance Cleaning your computerCleaning procedures Cleaning the display All-in-Ones or NotebooksCleaning the TouchPad, keyboard, or mouse Using SoftPaq Download ManagerUpdating programs and drivers Backup and recovery Creating recovery media and backupsCreating recovery media with HP Recovery Disc Creator GuidelinesCreating recovery media Backing up your informationPerforming a system recovery Using the Windows recovery toolsUsing f11 recovery tools select models only Using Windows 7 operating system mediaSelect Repair your computer Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update Using MultiBoot About the boot device orderChoosing MultiBoot preferences Synchronizing the tablet and keyboardDynamically choosing a boot device using the f9 prompt Setting a new boot order in Computer SetupSetting a MultiBoot Express prompt Using HP PC Hardware Diagnostics Uefi Entering MultiBoot Express preferencesDownloading HP PC Hardware Diagnostics Uefi to a USB device Support Contacting supportLabels ComponentInput power SpecificationsOperating environment Traveling with or shipping your computer Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start upSoftware is functioning abnormally Computer is on but not respondingComputer is unusually warm An external device is not workingDisc does not play Wireless network connection is not workingMovie is not visible on an external display Page Electrostatic discharge Symbols/Numerics IndexMaintenance SIM
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