HP Rlve 810 G3 manual Testing an AC adapter

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Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

The display does not turn on.

The power lights are off.

To test the AC adapter:

NOTE: The following instructions apply to computers with user-replaceable batteries.

1.Shut down the computer.

2.Remove the battery on the computer.

3.Connect the AC adapter to the computer, and then plug it into an AC outlet.

4.Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

If the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information on obtaining a replacement AC power adapter.

46 Chapter 6 Power management

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Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Multimedia Inserting a memory card Removing a memory card Using Disk Cleanup Downloading HP PC Hardware Diagnostics Uefi to a USB device Appendix C Electrostatic discharge Index Welcome Finding information Select the HP Support Assistant appResources Component Description Getting to know your computerRight Feature, press the button again Assistant appLeft Display To change your notebook to a tablet Support Assistant appTop TouchPadComponent Description Windows button DesktopLights Keys Fn keyService door BottomBottom Using a USB device on RearConnecting to a network Connecting to a wireless networkUsing the wireless controls Using the wireless buttonUsing an Internet service provider Using a WlanUsing operating system controls Protecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models only Using HP Mobile Connect select models onlyUsing GPS select models only Inserting and removing a SIM select models onlyConnecting to a wired network-LAN select models only Using Bluetooth wireless devicesUsing the TouchPad and gestures Using pointing devicesSetting pointing device preferences Turning the TouchPad off and on TappingFinger click ScrollingFinger pinch zoom Rotating select models only Edge swipes select models only Right-edge swipeTop-edge swipe Identifying the hot keys Using the keyboardUsing Windows shortcut keys Hot key combination Description Fn+f3Using keypads Using the embedded numeric keypadUsing an optional external numeric keypad Turning the embedded numeric keypad on and offUsing the media activity controls Connecting speakersMultimedia AudioChecking audio functions on the computer Adjusting the volumeConnecting headphones and microphones Webcam VideoDisplayPort Select Start Control Panel Page Power management Shutting down turning off the computerSetting power options Using power-saving statesIntel Rapid Start Technology select models only Initiating and exiting SleepEnabling and exiting user-initiated Hibernation Using the power meter and power settingsSetting password protection on wakeup Using battery power Finding additional battery informationUsing Battery Check Displaying the remaining battery chargeMaximizing battery discharge time Managing low battery levels Inserting or removing the battery Inserting a batteryConserving battery power Storing a user-replaceable battery select models onlyReplacing a user-replaceable battery select models only Using external AC powerDisposing of a user-replaceable battery select models only Testing an AC adapter Inserting a memory card Using memory card readersExternal cards and devices Removing a memory card Using a USB device Connecting a USB device Removing a USB deviceUsing optional external devices Using optional external drivesHandling drives Using hard drivesDrives Click the Reset to Available link Intel Smart Response Technology select models onlyRemoving or replacing the service door Removing the service doorReplacing the service door Replacing or upgrading the hard drive Removing the hard driveInstalling a hard drive Using Disk Cleanup Improving hard drive performanceProtecting the computer Computer risk Security featureSecurity Password Function Using passwordsSetting passwords in Windows Setting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Entering a DriveLock passwordChanging a DriveLock password Removing DriveLock protectionRemoving Automatic DriveLock protection Using Computer Setup Automatic DriveLockEntering an Automatic DriveLock password Installing critical security updates Using antivirus softwareUsing firewall software Installing an optional security cable Using HP Client SecurityUsing HP Touchpoint Manager select models only Maintenance Adding or replacing memory modulesAdding or replacing memory modules Cleaning your computer Cleaning procedures Cleaning the display All-in-Ones or NotebooksCleaning the sides or cover Cleaning the TouchPad, keyboard, or mouseUsing SoftPaq Download Manager Backing up your information Backup and recoveryPerforming a system recovery Using the Windows recovery tools Using f11 recovery toolsUsing Windows operating system media purchased separately Using Windows Refresh or Windows Reset Using HP Software SetupNavigating and selecting in Computer Setup Using Computer SetupStarting Computer Setup Restoring factory settings in Computer Setup Downloading a Bios update Updating the BiosDetermining the Bios version Using MultiBoot About the boot device orderChoosing MultiBoot preferences Setting a new boot order in Computer SetupDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express promptEntering MultiBoot Express preferences Using HP PC Hardware Diagnostics UefiDownloading HP PC Hardware Diagnostics Uefi to a USB device Using HP Sure Start select models only Support Contacting supportLabels Operating environment SpecificationsInput power Traveling with the computer Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start upWireless network connection is not working Software is functioning abnormallyComputer is on but not responding Computer is unusually warmMovie is not visible on an external display Electrostatic discharge Symbols/Numerics IndexWlan SIM