HP z552, z557, z555, z545, z540 manual Troubleshooting

Page 147

Troubleshooting

This section contains possible solutions for some problems you may be experiencing with the HP Digital Entertainment Center.

Chapter Contents:

Solving audio problems, see “Audio” on page 142.

Solving video problems, see “Video” on page 143.

Other sources of information, see “Getting Help” on page 151.

Troubleshooting

Troubleshooting 141

Image 147
Contents HP Digital Entertainment Center User’s Guide Sample warnings and notes are displayed on this Table of Contents 118 100Digital Still Camera 115 116Appendix Replacing Hard Drive 155 Vi HP Digital Entertainment Center Chapter Contents WelcomeHP Digital Entertainment Center Benefits and Features Product featuresBenefits Functional Overview Front PanelHP Personal Media Drive Bay Behind Left Door Front AV inputs see below Function CommentsMemory card readers Name Location Supports Insert media Memory Card ReaderLocation and number of connectors may vary by model Connector Type Color Supported formatBack Panel DVI Ethernet RJ-45 10/100/1000 Video TV Source 2 Black Analog Keyboard Left, Right mouse button TrackBallIcon Description Mail Opens an Internet e-mail Use only alkaline batteries in the keyboard Wireless Keyboard OperationReplacing the Keyboard Batteries Remote Control Buttons Remote ControlSkip PlayStop FwdRemote operation Remote Control OperationAD Enter AE PrintUse only alkaline batteries in the remote Installing the Remote Control BatteriesHP Digital Entertainment Center Please read this important safety information AC Power Safety WarningsHP Digital Entertainment Center Shipping HP Digital Entertainment Center Cleaning HP Digital Entertainment CenterHP Digital Entertainment Center Installation Overview System Integration System Audio/Video ConnectionsAudio/Video flow OverviewSystem Diagram Configurations may varyBack Panel Front Panel PowerInches/5.08 cm or more Installation GuidelinesSetting up HP Digital Entertainment Center Basic Set UpRequired Steps Name Picture InventoryCable Name Description Cables IncludedCable Name Max quantity Description Optional Cables not IncludedAdditional equipment Connecting CablesConnecting Audio Audio Output Connectors Connector Name Color DescriptionAudio Overview Sound Connector Jacks Speaker TypesAudio amplifiers Speaker Configurations If your 6.1 AV receiver Typical Audio Connection Audio system Description SeeThen see Connecting TV Audio Basic TV audio setupTV Audio Connection AV Receiver Equipment Overview AV Receiver Audio ConnectionMultichannel audio system connection Home Stereo InstallationRemovable Antenna Activity Audio Home Theater AudioBack Channel AV Receiver Digital Home Theater Audio Digital 5.1 multichannel audio system connection Choose onePowered Speaker Audio Connection Adapter cablesSelect the cable that most closely matches Your home system Powered speaker installation Powered SpeakersAudio Audio 7.1 PRE-OUT Video Typical 5.1 powered speaker installation Center Speaker Typical 7.1 powered speaker installationDigital Powered Speakers Digital powered speaker installation 5.1 shownChoose one Monitor Speakers Monitor speaker installation 2.0 shownAudio Audio In ConnectionsFM radio antenna cable external or internal connection FM Radio AntennaConnecting Video Out Video Out Connection Overview Video Out OverviewConnector Type Color Video Output ConnectorsComponent Video Settings HP recommends initial setup using VGA or composite videoComponent Format Desktop Resolution TV Display Overview Audio and Video Switching OverviewUsing the Remote Control with Your TV Typical Video Out Connections Display/video configuration SeeVideo Out to TV TV Out high definition TV Out standardVideo Out from AV Receiver to TV ProcedureTV Out through AV receiver Choose oneMonitor out Video Out to MonitorDisplay Use with Video Out to TV and MonitorTV and monitor out Connecting TV Source TV Signal Source Overview TV Source Connectors OverviewTV Source Overview TV Source Connectors Video S-VIDEO Typical TV Source Connections SatelliteAntenna TV signal source Cable Cable ConnectionCable Only Cable Only with Splitter One Cable TV Box or Digital Cable Receiver TV Source TV signal source one cable TV or digital cable boxTwo Cable TV Boxes, or Two Digital Cable Receivers Source TV signal source two digital cable boxes select models onlyOne Satellite Receiver Satellite ConnectionTV Source TV signal source one satellite receiverTwo Satellite Receivers Source TV signal source two satellite receivers select models onlyInfrared Transmitter Overview Infrared Transmitter ConnectionCable TV Set-top-box Infrared Transmitter Infrared Transmitter connection one set-top-boxInfrared Transmitter Installation Cable or Satellite Set-top-box Infrared Transmitter Antenna Connection TV signal source TV antennaTV signal source TV antenna and dual tuners with splitter HP Digital Entertainment Center Connecting Video Equipment Video Equipment Overview ConnectorsDVD Player Video Equipment Connection OverviewTV source type Display/video configuration See Typical Video Equipment ConnectionsCamcorder VCR Connection VCR Direct in ConnectionVCR connection Existing setups with and without set-top-box Wall to VCR to TV Using Coaxial CableVCR Splitter Equipment Connecting a Digital Video CameraConnectors Video Camera ConnectionConnect a digital video camera back panel Connect a digital video camera front panelRecognizing the camera Click Performance and MaintenanceConnecting an Analog Camcorder Connecting an analog camera for video input captureConnect an analog video camera for source input Connecting the Network Behind Right Door Peripheral Connection OverviewConnector Name Description Typical Network Connections Connection Network configuration See InternetWireless Router Internet connection Connecting the Wireless Network AntennaInfrared Transmitter DSL/Cable modem direct Internet connection Connecting a DSL/Cable ModemRouter Internet connection Connecting Through a RouterDigital still camera connection back panel USB Device ConnectionDigital Still Camera Digital still camera connection front panelOther USB Devices USB device connection front panelUSB device connection back panel Connecting an HP Personal Media Drive Running the HP Personal Media Drive Utility Installing an HP Personal Media DriveHP Personal Media Drive installation Click More Programs, HP Settings, and then HP Media DriveDisconnecting an HP Personal Media Drive HP Digital Entertainment Center Initial Configuration Use only AA alkaline batteries in the keyboard Installing the Keyboard Batteries InitialSet the volume to mid-level on the AV receiver on the TV Initial Start UpSyncing the Keyboard Keyboard Front Input Connect Video Audio Headphones MIC Do not turn off your system during this one Windows WelcomeRequired Set-up Media Center First-RunOptional Set-up If Your Connections Don’t Work Click SettingsRegister with HP Set up Virus ProtectionAdjusting the Front Panel Display Brightness Click More Programs, HP Settings, and then Front PanelSelecting recording devices Configuring AudioConnecting Headphones Connecting a MicrophoneEnsure that the mute box is not checked Adjusting the VolumeMedia Center Speaker Settings DVD audio TV Audio Procedure Configuring Audio OutputConfiguring audio for the DVD Player Configuring audio for Media CenterConfiguring Video Configuring Video OutputDual screen Viewing the screen image on a second display Disconnecting the TV Click More Programs, HP Settings, and then ResolutionDisabling the dual screen option Click Start, Control Panel, Appearance, Adjusting the Desktop DisplayConfiguring the Keyboard Buttons Utility Programs Installing SoftwareHP Settings Click More Programs, and then HP SettingsHelp & Tools System UtilitiesTroubleshooting Audio Problems and SolutionsVideo Check your input switchesDoesn’t work Problem Solution My remote controlSignal from Remote controlSystem Or part of it doesn’t Problem Solution HP DigitalUsing the On Button to resetClick Printers and Other Hardware, if it is present Problem Solution When I push oneSpecial or multimedia Buttons on Keyboard, nothing HappensAppears to Problem Solution TV or monitorDoesn’t work, even Though the HP DigitalMemory cards Problem Solution Memory cardErrors Reader won’t read myMy DVD won’t play a Problem Solution My DVDCodec errors are Won’t playHelp and Support Center is onscreen Getting HelpHelp and Support Center HP SupportHP Web Site Support Warranty and Support GuideApplication and System Recovery Programs HP Customer CareOnline Guides Microsoft Web Site Updates from HPClick Updates from HP, and then Re-enable Updates from HPImportant Information About Recorded TV Programs ProcedureHP Digital Entertainment Center Appendix Replacing the Hard Drive HP Digital Entertainment Center Index HP Digital Entertainment Center Index HP Digital Entertainment Center Index HP Digital Entertainment Center
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z552, z540, z545, z555, z557 specifications

The HP Z Series workstations, including the Z545, Z540, Z557, Z552, and Z545-H, represent a hallmark of engineering designed to meet the diverse computing needs of professionals across various industries. These workstations are particularly well-suited for graphics-intensive tasks such as 3D rendering, video editing, and scientific simulations, thanks to their robust performance capabilities and innovative features.

The HP Z545 is tailored for users who require powerful performance in a compact form factor. It boasts advanced Intel processors, which facilitate seamless multitasking and enhanced productivity. The Z545 features a sleek design with optimized airflow to ensure cooling efficiency, contributing to system longevity and stable performance under pressure.

On the other hand, the Z540 workstation is designed with flexibility in mind. It offers customizable configurations to accommodate specific user demands, allowing for expanded storage and memory options. With support for high-end graphics cards, the Z540 excels in visuals, offering immersive rendering for graphic designers and animators alike.

The HP Z557 takes performance to the next level, equipped with Intel's latest CPUs and optional NVIDIA graphics. It supports extensive memory configuration, allowing users to tap into up to 512GB of RAM. This capability makes the Z557 ideal for data-intensive applications like machine learning and big data analytics, where performance and speed are crucial.

The HP Z552 workstation is designed for professionals who prioritize efficiency and reliability. It supports a wide array of peripherals and has multiple expansion slots for future upgrades. The Z552's comprehensive security features, such as HP Sure Start and HP Client Security, ensure the safety of sensitive data, making it suitable for industries that require a high level of data protection.

Lastly, the Z545-H model caters to those who need high-performance computing with enhanced graphic capabilities. This workstation is optimized for virtualization and remote work, providing a stable environment for users accessing demanding applications from various locations.

All Z series workstations leverage HP’s advanced thermal management technologies to ensure performance consistency, even under heavy workloads. Their design emphasizes modularity, making it easier for users to perform upgrades or replacements of components. In summary, the HP Z545, Z540, Z557, Z552, and Z545-H workstations combine power, performance, and versatility to address the diverse and evolving requirements of professional users across multiple fields.