Problem Solution Memory card, Reader won’t read my

Problem	Solution

The memory card	■ The memory card reader is a device that uses the Safely Remove Hardware
reader won’t read my	task. This appears as a Windows system tray icon next to the time. Do not
memory cards.	click Stop in the Safely Remove Hardware window. If you do click Stop, the
	drive is disconnected. If this happens, restart the HP Digital Entertainment
	Center.
	■ Do not insert or remove memory cards when the in-use light is flashing. To do
	so may cause data loss, or it may permanently damage the card reader.
	■ Format a memory card before you use it. Click Start and then click My
	Computer. Under Removable Storage, right-click the memory card icon and
	select Format. Click Start. Click OK on the Format Complete Window, and
	then click Close to finish.
	■ Some cards have a read/write or security switch on the card. Make sure
	the read/write switch is set to Write Enabled before attempting to write
	data to it.
	■ Make sure the amount of data you are storing has not exceeded the storage
	limit of the card.
	■ Make sure the memory card is one of the supported types: CompactFlash I/II
	and Micro drive, Memory Stick, Memory Stick Pro, MultiMedia, Secure
	Digital, SmartMedia, or /xD.
	■ Make sure the memory card is fully inserted into the correct slot.
	■ Remove the memory card when the light is not flashing, and shine a flashlight
	into the empty slot. If any of the pins are bent, have the HP Digital
	Entertainment Center serviced if a pin is touching another pin.
	■ Inspect the ends of the memory cards for dirt or material closing a hole or
	spoiling a metal contact. Clean the contacts with a lint-free cloth and small
	amounts of isopropyl alcohol. Replace the memory card if necessary.

My HP Digital	■ Your file may be corrupt or in an unsupported format. Open the video file in
Entertainment Center is	a video editor such as WinDVD Creator, and then resave the file in a
experiencing video	supported format.
errors.	■ There may be a problem with the codec. For more information, look in
	Windows Media Player Help, and then search for codec.

Troubleshooting

Troubleshooting 149

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Problem

Solution

The memory card

reader won’t read my

memory cards.

Entertainment Center is

experiencing video

errors.

z552, z540, z545, z555, z557 specifications