2 Support and other resources
This chapter provides information about the contact details and reference documents.
Contacting HP
This section provides information about the prerequisites to be verified before contacting HP and mechanism supported by the organization for sharing the feedback.
Before you contact HP
Be sure to have the following information available before you call contact HP:
•Technical support registration number (if applicable)
•Product serial number
•Product model name and number
•Product identification number
•Applicable error message
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•Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/ en/wwcontact.html).
For HP technical support:
•In the United States, for contact options see the Contact HP United States webpage (http:// welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
◦Call
◦If you have purchased a Care Pack (service upgrade), call
◦In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact.html).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to docsfeedback@hp.com. Include the document title and manufacturing part number. All submissions become the property of HP.
16 Support and other resources