HP Cluster Test Software manual Support and other resources, Intended audience, Contacting HP

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4 Support and other resources

Intended audience

It is assumed the reader has the experience in the following areas:

the Linux operating system

HP hardware, including all HP ProLiant models, Integrity servers, and ProCurve switches

configuration of BIOS settings, iLO/IPMI, and ProCurve switches

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

Technical support registration number (if applicable)

Product serial number (if applicable)

Product model name and number

Applicable error message

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

HP contact information

For HP technical support, send a message to ClusterTestSupport@hp.com.

Related information

Documentation

All Cluster Test documentation is available at http://www.hp.com/go/ct-docs.

HP Cluster Test Installation Guide: for instructions on installing and removing Cluster Test, as well as requirements information.

HP Cluster Test Release Notes: for information on what's in each Cluster Test release and the hardware support matrix.

HP Cluster Test Administration Guide: to learn the full functionality of HP Cluster Test to select the best version of Cluster Test for your environment, to create custom Cluster Test procedures, and for step-by-step instructions for running Cluster Test as recommended by HP.

HP SmartStart Scripting Toolkit Linux Edition User Guide

HP SmartStart Scripting Toolkit Linux and Windows Editions Support Matrix

Websites

HP Documentation

HP Cluster Test Software documentation: http://www.hp.com/go/ct-docs

HP Cluster Software documentation: http://www.hp.com/go/linux-cluster-docs

HP Cluster Hardware documentation: http://www.hp.com/go/hpc-docs

Intended audience 21

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Contents HP Cluster Test Installation Guide January Contents RPM Cluster Test overviewRequirements for Cluster Test RPM Requirements and installation of CT RPMRequirements and installation of CT RPM Requirements for Cluster Test RPM Requirements and installation of CT RPM Requirements for Cluster Test RPM Requirements and installation of CT RPM Requirements for Cluster Test RPM Requirements and installation of CT RPM Requirements for Cluster Test RPM Requirements and installation of CT RPM Getting the CT RPM kit Additional requirements for accelerator support# rpm -ivh Clusterx64rpm-vx.x-XXXX.noarch.rpm Procedure for installing CT RPMEdit /opt/clustertest/logs/.ctconfig and add Create the directory /opt/clustertest/bin/smartscripts Procedure for installing CT RPM Uninstalling CT RPM Uninstalling Cluster TestIntended audience Support and other resourcesContacting HP Related informationComputer output Typographic conventionsCustomer self repair Documentation feedback Index
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