HP 7450 Application Software Suite Microsoft SQL Media LTU manual Troubleshooting SQL Connectivity

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Server name: Enter the server and instance name as follows:

For the default instance, enter the name of your SQL server. For example: Server name: Bottlenosed

For a named instance, enter the name of your SQL server and the name of your SQL instance in the format: <SQLserverName>\<instanceName>. For example:

Server name: Bottlenosed\MSDE_VC

Authentication: Windows Authentication

4.Click Connect. SQL Server displays a screen similar to the following:

If you are able to connect, the installation and configuration is complete.

If the connection cannot be made, you must fix the SQL configuration. For more information, see “Troubleshooting SQL Connectivity” (page 22).

Troubleshooting SQL Connectivity

1.Log onto the SQL production server as system administrator and check connectivity:

From the SQL production server, launch SQL Server Management Studio to make sure the connection can be made locally.

From Management Studio, right-click SQL serverPropertiesConnections.

Make sure the Allow remote connections to this server box is checked.

Make sure the SQL server for that instance has a status of started.

For named instances, make sure the SQL server browser has a status of started.

Double-check the settings under PropertiesSecurity.

Double-check the settings under PropertiesPermissions.

2.After you have fixed the SQL configuration on the production server, log onto the backup server and run the SQL connectivity test again.

NOTE: Your backup server must pass this SQL connectivity test before you can use HP 3PAR Recovery Manager Software for Microsoft SQL Server.

Configuring the Host Computer and the HP 3PAR Storage System

For information about configuring the HP 3PAR Storage System to communicate with the host computer, see the HP 3PAR InForm OS Concepts Guide and the HP 3PAR InForm OS CLI Administrator’s Manual.

22 Configuring Recovery Manager

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Contents User’s Guide Documentation Contents Configuring Backup Software Using the Recovery Manager GUIRemote Copy for Recovery Manager Using the Recovery Manager CLIRecovery for Microsoft SQL Server Troubleshooting Event MessagesRelated Documents IntroductionTypographical Conventions Advisories Windows Server Requirements Overview of Recovery ManagerSystem Requirements Additional System RequirementsRecovery Manager Requirements Running Recovery Manager on a Japanese OSFeatures Supported Features Not Supported Microsoft Volume Shadow Copy ServiceSupported VSS Components How HP 3PAR VSS Software Works with Microsoft SQL ServerRecovery Manager Layout Overview of Recovery Manager Upgrading to Recovery Manager 4.2.0 for SQL Installation and DeinstallationPre-Installation Steps Installing Recovery Manager Verifying the Installation Understanding the RegistryDeinstalling Recovery Manager Configuring the SQL Database Configuring Recovery ManagerConfiguring Recovery Manager Configuring Mount Functionality Configuring Recovery Manager PoliciesGrouping Volumes into Autonomic Groups Testing SQL Connectivity Volume SetsConfiguring the Host Computer and the HP 3PAR Storage System Troubleshooting SQL ConnectivityFormatting Partitions on a New HP 3PAR Vlun Windows ServerOverview Configuring Backup SoftwareSetting Up Symantec NetBackup Before You BeginSetting Up HP Data Protector Cell Manager Access Configuring HP Data ProtectorSetting Up the HP Data Protector Backup Specification RequirementsUsing HP Data Protector Using Your Backup SoftwareUsing Symantec NetBackup RM installation location\log\nbulog\databasetimestamp.logOpening the Recovery Manager GUI Using the Recovery Manager GUIOverview of the Recovery Manager GUI Closing the Recovery Manager GUIUpdating Registration after Server Modification How Recovery Manager Policies Work Setting the Recovery Manager PolicyUnregistering a SQL Server Instance Setting Recovery Manager Policies Retention Time RestrictionsConfiguring Email Notifications Modifying the Policy for a Virtual CopyHow Virtual Copy Creation Works Deleting Email ConfigurationsCreating Virtual Copies Manually Creating a Virtual CopyCreating Remote Virtual Copies Scheduling Automatic Virtual CopiesAutomating Tasks Scheduling Automated Tasks with Task SchedulerMounting a Virtual Copy Managing Automated Tasks with Task ManagerUnmounting a Virtual Copy Manually Creating Backups at the Instance or Database LevelBacking Up a Virtual Copy Scheduling Automatic Backups of an Instance or Database Restoring Instances, Databases, and Volumes Removing a Backup from the RepositoryCreating a Backup of a Virtual Copy Restoring an Instance or Database with Volume Restore Restoring an Instance or Database with File Copy RestoreRestoring an Instance or Database from a Backup Analyzing and Synchronizing the RepositoryRemoving a Virtual Copy Viewing Event Message DescriptionsRecovery Manager for SQL Server Command Line Interface CLI Using the Recovery Manager CLIRecovery Manager Commands SQL Server RMSql analyzeRMSql analyze -s SQL server -sync -f SyncRMSql backup Example RMSql create RMSql create -s SQLServer -d test RMSql create -s SQLVirtualServer -d testUsing the Recovery Manager CLI RMSql deletebackup RMSql deletebackup -s server1 -d db1 -tRMSql display RMSql display -s server1RMSql listbackup RMSql mount Database virtual copy limit RMSql policyInstance virtual copy limit RMSql policy -n 5 -s SQL server Retain timehHdDRMSql policy -exp 30d -s SQL server Recovery Manager Commands RMSql portconfig -n RMSql portconfigRMSql portconfig -n number -s WindowsHost RMSql portconfig -n 9999 -s WindowsHostRMSql remove RMSql remove -s SQL server -t timestampWindowsHost RMSql reportRMSql report -s WindowsHost -output OutputDirectory RMSql report -s Grampus -output c\MyReportRMSql repository -a alter location -r RMSql repositoryRMSql repository -a d\3parvv SystemDrive\3parSnapshot by default RMSql restoreAltLocation RMSql restore -snap -s server1 -d testdb -t NorecoveryRMSql restore -s server1 -d testdb -t SnapUsing the Recovery Manager CLI RMSql setvc RMSql setvc -s server1 -t 020409162103 -exp 2h RMSql setvc -s server1 -t 020409162103 -exp 30dRMSql timeconfig -prt RMSql timeconfigRMSql timeconfig RMSql timeconfig -bktRMSql unmount Running Recovery Manager as a Scheduled JobScheduling an Automated Task in Windows RMSql unmount -s SQL server -t timestampFor example Recovering Data with HP 3PAR Recovery Manager Recovery for Microsoft SQL ServerMicrosoft SQL Server Recovery Models Preparing for the Recovery ProcessRecovering All Data with Point-of-Failure Recovery Performing a Point-of-Failure Recovery Recovering All Data with Point-of-Failure Recovery Remote Copy for Recovery Manager How Remote Copy WorksSetting Up Remote Copy Support for Remote Copy Modes and Policies Setting Up Remote Copy Volume GroupsSetting Up a Remote Copy Volume Group for Databases Support for GeoCluster for Microsoft WindowsRecovering a SQL Database from a Remote Copy Backup Server Setting Up a Remote Copy Volume Group for InstancesServer Virtualization Environments VMWare and EgeneraTroubleshooting Installpath\NetBackup\db\ Installpath\NetBackup\db\altnames\No.RestrictionsEvent Messages Event ID Event ID Event ID Event ID Provcfg conn -syncrc Yes