HP 7450 Application Software Suite Microsoft SQL Media LTU manual Event ID

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Table 3 HP 3PAR Recovery Manager Software for Microsoft SQL Server Event Messages (continued)

Event ID

Event Message

5372 RMS5372: ERROR: Failed to connect to the NetBackup master server.

5373 RMS5373: ERROR: No storage units available for use.

5374 RMS5374: ERROR: The specified policy is not a valid client type.

5375 RMS5375: ERROR: This operation is not allowed at this time.

5376 RMS5376: ERROR: The specified client does not exist in the specified policy.

5377 RMS5377: ERROR: The specified policy is not active.

5378 RMS5378: ERROR: The current InForm OS does not support the specified command.

Description/Action

Recovery Manager could not connect to the NetBackup server.

•Ensure that you can connect to the NetBackup master server.

•For more details, check the application event log and NetBackup logs on the NetBackup server.

The backup cannot be created because no storage units are available.

•Ensure that the storage units are configured and available for use.

•For more details, check the application event log and NetBackup logs on the NetBackup server.

The process cannot continue because the policy is not a valid client type.

•Ensure that the policy is a valid client type.

•For more details, check the application event log and NetBackup logs on the NetBackup server.

The NetBackup server is not currently allowing this operation.

•Wait some time and try the operation again.

•For more details, check the application event log and NetBackup logs on the NetBackup server.

Recovery Manager cannot locate the client in the policy specified.

•Verify that the client is correctly configured for the specified policy.

•For more details, check the application event log and NetBackup logs on the NetBackup server.

To create backups, the policy used to create the backup must be active.

•Verify that the specified policy is active.

•For more details, check the application event log and NetBackup logs on the NetBackup server.

The command you entered is not supported in this version of the HP 3PAR InForm Operating System Software.

•Ensure that the correct commands are used for the installed InForm OS.

•Upgrade the InForm OS to a version that allows you to use the specified command.

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Contents User’s Guide Documentation Contents Configuring Backup Software Using the Recovery Manager GUIRemote Copy for Recovery Manager Using the Recovery Manager CLIRecovery for Microsoft SQL Server Troubleshooting Event MessagesRelated Documents IntroductionTypographical Conventions Advisories Windows Server Requirements Overview of Recovery ManagerSystem Requirements Additional System RequirementsRecovery Manager Requirements Running Recovery Manager on a Japanese OSFeatures Supported Features Not Supported Microsoft Volume Shadow Copy ServiceSupported VSS Components How HP 3PAR VSS Software Works with Microsoft SQL ServerRecovery Manager Layout Overview of Recovery Manager Upgrading to Recovery Manager 4.2.0 for SQL Installation and DeinstallationPre-Installation Steps Installing Recovery Manager Verifying the Installation Understanding the RegistryDeinstalling Recovery Manager Configuring the SQL Database Configuring Recovery ManagerConfiguring Recovery Manager Configuring Mount Functionality Configuring Recovery Manager PoliciesGrouping Volumes into Autonomic Groups Testing SQL Connectivity Volume SetsConfiguring the Host Computer and the HP 3PAR Storage System Troubleshooting SQL ConnectivityFormatting Partitions on a New HP 3PAR Vlun Windows ServerOverview Configuring Backup SoftwareSetting Up Symantec NetBackup Before You BeginSetting Up HP Data Protector Cell Manager Access Configuring HP Data ProtectorSetting Up the HP Data Protector Backup Specification RequirementsUsing HP Data Protector Using Your Backup SoftwareUsing Symantec NetBackup RM installation location\log\nbulog\databasetimestamp.logOpening the Recovery Manager GUI Using the Recovery Manager GUIOverview of the Recovery Manager GUI Closing the Recovery Manager GUIUpdating Registration after Server Modification How Recovery Manager Policies Work Setting the Recovery Manager PolicyUnregistering a SQL Server Instance Setting Recovery Manager Policies Retention Time RestrictionsConfiguring Email Notifications Modifying the Policy for a Virtual CopyHow Virtual Copy Creation Works Deleting Email ConfigurationsCreating Virtual Copies Manually Creating a Virtual CopyCreating Remote Virtual Copies Scheduling Automatic Virtual CopiesAutomating Tasks Scheduling Automated Tasks with Task SchedulerMounting a Virtual Copy Managing Automated Tasks with Task ManagerUnmounting a Virtual Copy Manually Creating Backups at the Instance or Database LevelBacking Up a Virtual Copy Scheduling Automatic Backups of an Instance or Database Restoring Instances, Databases, and Volumes Removing a Backup from the RepositoryCreating a Backup of a Virtual Copy Restoring an Instance or Database with Volume Restore Restoring an Instance or Database with File Copy RestoreRestoring an Instance or Database from a Backup Analyzing and Synchronizing the RepositoryRemoving a Virtual Copy Viewing Event Message DescriptionsRecovery Manager for SQL Server Command Line Interface CLI Using the Recovery Manager CLIRecovery Manager Commands SQL Server RMSql analyzeRMSql analyze -s SQL server -sync -f SyncRMSql backup Example RMSql create RMSql create -s SQLServer -d test RMSql create -s SQLVirtualServer -d testUsing the Recovery Manager CLI RMSql deletebackup RMSql deletebackup -s server1 -d db1 -tRMSql display RMSql display -s server1RMSql listbackup RMSql mount Database virtual copy limit RMSql policyInstance virtual copy limit RMSql policy -n 5 -s SQL server Retain timehHdDRMSql policy -exp 30d -s SQL server Recovery Manager Commands RMSql portconfig -n RMSql portconfigRMSql portconfig -n number -s WindowsHost RMSql portconfig -n 9999 -s WindowsHostRMSql remove RMSql remove -s SQL server -t timestampWindowsHost RMSql reportRMSql report -s WindowsHost -output OutputDirectory RMSql report -s Grampus -output c\MyReportRMSql repository -a alter location -r RMSql repositoryRMSql repository -a d\3parvv SystemDrive\3parSnapshot by default RMSql restoreAltLocation RMSql restore -snap -s server1 -d testdb -t NorecoveryRMSql restore -s server1 -d testdb -t SnapUsing the Recovery Manager CLI RMSql setvc RMSql setvc -s server1 -t 020409162103 -exp 2h RMSql setvc -s server1 -t 020409162103 -exp 30dRMSql timeconfig -prt RMSql timeconfigRMSql timeconfig RMSql timeconfig -bktRMSql unmount Running Recovery Manager as a Scheduled JobScheduling an Automated Task in Windows RMSql unmount -s SQL server -t timestampFor example Recovering Data with HP 3PAR Recovery Manager Recovery for Microsoft SQL ServerMicrosoft SQL Server Recovery Models Preparing for the Recovery ProcessRecovering All Data with Point-of-Failure Recovery Performing a Point-of-Failure Recovery Recovering All Data with Point-of-Failure Recovery Remote Copy for Recovery Manager How Remote Copy WorksSetting Up Remote Copy Support for Remote Copy Modes and Policies Setting Up Remote Copy Volume GroupsSetting Up a Remote Copy Volume Group for Databases Support for GeoCluster for Microsoft WindowsRecovering a SQL Database from a Remote Copy Backup Server Setting Up a Remote Copy Volume Group for InstancesServer Virtualization Environments VMWare and EgeneraTroubleshooting Installpath\NetBackup\db\ Installpath\NetBackup\db\altnames\No.RestrictionsEvent Messages Event ID Event ID Event ID Event ID Provcfg conn -syncrc Yes