HP Glisten manual

Page 139

Try suggestions from the following list of troubleshooting tips if you experience difficulties while synchronizing your iPAQ and computer.

●Make sure you are using the correct synchronization software for your computer.

If your computer is running Windows XP or an earlier version of Windows, you need to install Microsoft ActiveSync. Go to http://www.windowsmobile.com/getstarted and download the latest version of Microsoft ActiveSync.

If your computer is running Windows Vista, you need to install Windows Mobile Device Center. Go to http://www.windowsmobile.com/getstarted and download the latest version of Windows Mobile Device Center.

NOTE: HP does not guarantee functionality of any third-party programs.

●If you are running ActiveSync 4.5 or later and personal firewall software on your computer, add ActiveSync to the firewall program's exception list.

Firewall software, such as Sygate Personal Firewall, TrendMicro PC-cillin Internet Security 2005, Norton Personal Firewall, McAfee Personal Firewall, or Zone Alarm Security Suite, might block synchronization. See the documentation that came with your firewall program to determine how to add ActiveSync 4.5 or later to the program's exception list. To further troubleshoot a firewall program and enable ActiveSync 4.5 or later, go to http://www.windowsmobile.com/getstarted.

●If, during the ActiveSync installation, you inadvertently selected the Microsoft Exchange Server option check box and are not planning to connect to an Exchange Server, follow these steps:

1.Connect your iPAQ to your computer. Make sure an ActiveSync connection is established.

2.On your computer, click Start > All Programs > Microsoft ActiveSync.

3.Click Tools > Options.

4.Clear the E-mailcheck box, and then click OK.

●Disconnect your iPAQ from your computer and wait for the ActiveSync message confirming that your device is no longer connected. Reconnect your iPAQ to your computer.

●On your computer, in ActiveSync, select File > Connection Settings. Confirm that the Allow USB connections check box is selected.

●Connect your iPAQ to a different USB port on your computer.

●Check your USB sync cable.

●Try synchronizing through a Bluetooth connection.

●Unplug your iPAQ from your computer, and then re-connect.

●Uninstall ActiveSync from your computer, and then reinstall it. To uninstall ActiveSync from your computer, click Start > Control Panel > Add or Remove Programs > Microsoft ActiveSync. Next, click Remove > Yes.

Troubleshoot synchronization issues

127

Page 138 Page 140
Image 139
Page 138 Page 140
Contents HP iPAQ Glisten Page Table of contents Send and receive email messages Customize SettingsSet up your email accounts Manage your iPAQCreate and manage tasks Set alarm clock Manage your calendarSend and receive text messages and multimedia messages Manage your contactsUse productivity tools Take notesPage Take photos and video Use Wireless Manager 112 Connect to a Wi-Fi network 113Browse the Internet 108 Listen to music and watch videos 128 Use Bluetooth 116Use Google Maps TM and other GPS Applications 120 Synchronize your iPAQ 123Accessories 139 Tips and Tricks 142 Advanced settings for data connections 132Data connection types over the mobile phone network 130 Index 170 Frequently asked questions 147Product Specifications 166 Troubleshoot your iPAQ 159Xii Welcome to your HP iPAQ Glisten Product registration Whats in the box? Whats in the box? Remove battery cover Set up your HP iPAQ GlistenInsert SIM card Insert SIM card and optional microSD cardInsert optional microSD card Replace battery cover Insert the batterySet up your HP iPAQ Glisten Charge your iPAQ Turn on your iPAQ Configure your iPAQPage Transfer data from your old device optional Getting started with your iPAQ Getting started with your iPAQ Start with the Today screen Page Using your keyboard Icon Status Status iconsNo service Roaming Hspa service available Hspa connecting Password type list, select Simple PIN or Strong alphanumeric PIN setup and lock screenNew email message Missed call New voicemail New text message Answer a call Make and receive phone callsMake a call Redial a numberMake emergency calls Make calls using Speed DialPut a call on hold Use Call WaitingMake a call from a hyperlink phone number Make a call from ContactsCall voicemail Use the speakerphoneCall history Make calls using call historyDial international numbers Make a conference callChange the call history view Set up Call ForwardingSet up Call Barring View call detailsAll calls When roaming Off Set up Caller IDVoice Commander Name your iPAQ Customize SettingsEnter owner information Customize ring tone and notification sounds Change regional settingsAdjust volume Set the timeOn the Alignment tab, tap Align Screen Press Start , and then tap Settings Sounds & NotificationsPress Start , and then tap Settings System Screen Text Size Customize your screenCustomize your Today screen Remove programs Change the power management settingsReinstall programs Press Start , tap Settings System Remove ProgramsSecure your iPAQ Manage your iPAQChange the SIM PIN Personal Identification Number File Explorer Lock your iPAQ using a PINLock the keyboard Page To… Task ManagerTo… Do This… SIM ManagerConfigure channels View hardware and software information about your iPAQ Battery saving tipsThen tap Settings System About Set up IT managed corporate email Set up your email accountsOverview Delete an account Set up personal emailOn the Messaging screen, tap Setup E-mail On the Settings found for screen, tap NextTap Menu New Send and receive email messagesSend an email message Deleted Items Drafts Inbox Outbox Sent ItemsAdd an attachment to a message Reply to or forward a messageOpen attachments Tap Menu Tools Options Signatures Respond to meeting requestsCreate or change a signature Keyboard shortcutsSend and receive text messages and multimedia messages Send a text message Press Start , and then tap E-mail SMS/MMS Menu New MMS Send a multimedia messageTap New Outlook Contact Manage your contactsAdd contacts Add an Outlook contactFind a contact Edit contact informationDelete a contact Create and assign a categorySend an email to a contact Send a text message to a contactTap Menu Send Text Message Add a contact picture Send a contacts information as a vCardAssign a ring tone to a contact Contact list tips Set alarm clock Turn off alarm Tap Dismiss Turn on snooze To disable an alarm Schedule an appointment Manage your calendarTap Menu New Appointment Page View your appointments by category Tap Menu Tools Options Change your calendar view based on your work weekChange calendar options Cancel an appointment Update an appointmentTap Status, and select Not Completed or Completed Create and manage tasksCreate a task Tap Menu New TaskPage View your tasks by category Mark a task as complete Show the start and due dates in the task listTap Menu Options Overview Write a note Take notesCreate a voice note Create a copy of a note Copy and paste content between notesRename notes Take notes during a callDelete notes Open a file Use productivity toolsMicrosoft Office Mobile Work with Office Mobile DocumentsCreate a template Create a fileTap Menu File Save As Save a copy of a document or workbook Create a document or workbook by using a templateAutomatically save files on a storage card Locate a file Set the default Word templateWork with Word Mobile Rename a fileFormat text in a document Open and view a Word documentMove or copy text in a document Create a list in a documentCheck spelling in a document Align text in a documentIndent paragraphs in a document Zoom in or out in a Word Mobile documentGet Started Set the default Excel templateWork with Excel Mobile OverviewEdit a value or text in a cell Enter and edit dataOpen and view an Excel spreadsheet Enter a value or text in a cellTap Menu Copy or Cut Copy and paste dataTap Menu Copy Tap Menu Insert Cells Insert cellsInsert rows Format numbers and text Format DataInsert columns Delete cells, rows, or columnsFit rows and columns to data Adjust column widths and row heightsAdjust the view of the worksheet View the data you wantFilter data in a worksheet Zoom in or outHide and display rows or columns Go to a cell or regionAdd values automatically CalculateSort data in a worksheet Calculate values automaticallyEnter a formula that contains a cell reference Enter a simple formulaEnter a formula that contains a function Create a chart Work with chartsOverview Change the chart type Add titles to a chartTap Menu Format Chart Add a legend to a chartDelete a worksheet Delete a chartWork with worksheets Insert a worksheetChange the slide show orientation Work with PowerPoint MobileSwitch to another worksheet Open and view a slide show presentationZoom in and out in a slide Set slide show playback optionsNavigate between slides OneNote MobileTap Menu Exit Tap Tools Go To Page NumberTap Add USB Direct Printer Tap Add Bluetooth Printer Tap Select to searchPrint documents and information with JetCet Print Tap Add Network PrinterTap Menu Help About. To close JetCet Print Tap Menu Exit MSN MoneyTap Menu Go to Tap Menu ToolsCamera capture modes Take photos and videoBasic capture settings Camera settingsAdjust brightness, saturation, and sharpness Set the resolution Adjust white balanceSet an effect Capture photos Capture videos Use Multimedia Message Use BluetoothView photos and videos Transfer your media filesAttach a voice note to a picture HP Photosmart MobileTap Menu Open Folder Tap Menu Print Print picturesView a slide show Email picturesAssign a picture to the Today screen background Associate a contact with a pictureUpload photos to Snapfish Tap Menu Tools Screen Saver Enhance documentsSet the slide show screen saver Tap Menu Tools Enhance DocumentTap Menu Organize Organize imagesCopy and paste an image View videosInternet Explorer Browse the InternetNavigate Add a web page to your Favorites list Tap Sign in to Windows Live Tap Accept Windows LiveOverview Sign in to Windows LiveSign in as a different user Tap Menu Account Options Switch Windows Live IDSearch for information Check your emailManager Use Wireless ManagerOpen Wi-Fi settings Connect to a Wi-Fi networkManually connect to a Wi-Fi network Connect to a Wi-Fi networkTap the Network Adapters tab Delete a Wi-Fi networkTap Menu Remove Settings Find your IP addressCreate a Bluetooth partnership Use BluetoothOpen Bluetooth settings Use a Bluetooth headsetAccept a Bluetooth partnership Delete a Bluetooth partnershipConnect to a computer using Bluetooth Change the display name of a Bluetooth partnershipUse your iPAQ as a wireless modem with Bluetooth Tap New Incoming Port or New Outgoing Port Turn off BluetoothSearch with Google Maps Use Google Maps TM and other GPS ApplicationsUse Google Maps Get DirectionsFind your initial position faster with GPS Data Add layers to a mapUse Google Latitude Global Positioning System GPS on your iPAQPress Start , tap Settings Connections GPS Data Troubleshoot frequent GPS signal loss and interferenceIdentify the COM port for your GPS receiver Synchronize your iPAQ Synchronize your iPAQ Copy files between your iPAQ and computer Copy data from your previous device to your iPAQ Troubleshoot synchronization issuesPage Clear the Now Playing List Update the libraryListen to music and watch videos Windows Media PlayerTap Menu Open ArcSoft Streaming PlayerTap Connect Hsdpa Data connection types over the mobile phone networkPage Connect to intranet URLs Advanced settings for data connectionsChange an intranet URL Set up a VPN server connection Set up an automatic choice for connectionsTap Auto pick End a connection Press Start , tap Remote Desktop Mobile Remote Desktop MobileTap Disconnect Tap Menu New Folder Java ApplicationsConnect to a computer using the USB sync cable Use your iPAQ as a wireless modemUnder Network Tasks, click View Bluetooth network devices PC Connection list, select Bluetooth PANClick Start Control Panel Network Connections Power and Synchronization AccessoriesAccessories 141 Start the Camera Connect to a wireless network using the Wi-Fi buttonTips and Tricks Lock the KeyboardUse the Lock Screen Customize the Start menu Use Voice Commander with a headsetView your complete call history Add a photo to a contact Quick access from the Today screenControl music playback Add text quickly using My TextAssign a ring tone to contact Change wallpaperApplications Frequently asked questionsManaged Programs What is the Certificates Application? What is Managed Programs?What is About? Audio and video How do I update the library in Windows Media Player?Why is my battery draining rapidly? BatteryHow long should it take to charge my battery? How can I conserve power when not using the phone?Press Start , and then tap Settings System Remove Programs What Bluetooth profiles are supported by my device? BluetoothHow do I send a file using Bluetooth? Page Compatibility What Bluetooth Accessories are supported by my device?What Storage Cards are compatible with my iPAQ? Page Page Page Cannot use certain call functions. What should I do? What do I do if my device shows No Service?Connections What bands does my device support?Have trouble charging my battery. What should I do? How can I improve the battery life on my iPAQ?Troubleshoot your iPAQ Connection Why does the iPAQ sometimes drop calls?Am unable to make or receive calls. How do I fix this? Cannot hear calls clearly. How do I resolve this? Have trouble connecting to the Internet. What should I do?Cannot use certain call functions. What should I do? Which factors degrade the GPS signal and affect accuracy? Why do I hear noises in the background during a phone call?Synchronization Miscellaneous Why does the iPAQ seem slow sometimes?My iPAQ becomes very hot when I use it. What has happened? How do I reset my iPAQ?Page System specifications Product SpecificationsSystem specifications Physical specifications Supported frequency bands Operating environmentVPN IndexKeyboard FAQPIN setup Wmdc
Related manuals
Manual 36 pages 39.3 Kb
Top Page Image Contents