Issue: | Install Shield Error 1607/1628 during Service Release installation | ||
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| Installation error 1607: Unable to install Install Shield | |
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| Scripting Runtime and/or 1628: failed to complete | |
| Description | installation may be reported during installation of the Service Release. This | |
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| error can occur for various reasons, the most prevalent being a driver did not | |
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| exit properly when the Service Release is run the first time. This issue is currently | |
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| under investigation. | |
| Workaround | Run the Service Release again after ensuring that no instances of the processes | |
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| named msiexec.exe, setup.exe, or idriver.exe are running. | |
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Issue: | User intervention required during installation of SMS v2.02 on HP ProLiant DL100 G2 servers | ||
with the IMB v3.0 driver | |||
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| Description | During installation of the Server Management System v2.02 on DL100 G2 servers, | |
| the IMB v3.0 driver sometimes displays a security warning stating the driver does | ||
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| not have digital signature. | |
| Workaround | Accepting the warning message by clicking Continue proceeds with the installation | |
| without any issues. | ||
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Issue: | Some information in the Service Release may appear as English instead of the selected language | ||
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| Description | During installation of the Service Release, some screens may display text as English | |
| instead of the selected language. | ||
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| Workaround | This issue will be corrected in the next Service Release. | |
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Issue: | For HP StorageWorks NAS servers and HP ProLiant Storage Servers with mirrored OS drives | ||
(such as the ML110 G2 Express model), the OS drive | |||
| Releases has been removed | ||
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| The OS drive | |
| Description | event of a failure of a drive, has been removed in order to preclude a condition | |
| where the ML110 G2 Express Storage Server (Japanese model) fails to boot from | ||
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| mirrored OS drives. | |
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| Workaround | To update the Service Release 6.6 patch for these servers, manually switch to the | |
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| mirrored OS and perform the Service Release installation. | |
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Issue: | The HP Storage Server Management console may not be available after installing the Service | ||
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| The HP Storage Server Management console may not be available after installing | |
| Description | the Service Release for some HP ProLiant Storage Servers with the HP Storage | |
| Server R2 Localization DVD — Windows Multilingual User Interface (MUI) Pack | ||
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| installed. | |
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| Using Windows Add or Remove Programs, remove the HP Storage Server | |
| Workaround | Management Service. Run the Service Release installation again and install the | |
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| HP Storage Server Management console component. | |
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Issue: Web UI 5.6.2 is not installed with Service Release 6.6
Description | On StorageWorks NAS products, the Web UI 5.6.2 patch is not installed with | |
Service Release 6.6. | ||
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The Web UI 5.6.2 patch is copied to the C:\hpnas\components\WE- Workaround BUI_5.6.2_Update folder. If not installed by using the HP Service Release 6.6
Wizard, the patch must be installed manually.
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