HP 56976839 manual This system does not support installation. Please install

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Issue:

HP NAS Updater installed in previous Service Releases cannot be used to install Service Release

6.6

 

 

 

 

 

 

 

 

The HP NAS Updater installed with previous Service Releases cannot be used to

 

Description

launch Service Release 6.6. Attempting to install Service Release 6.6 with the

 

older utility might result in the error message Version of NAS Updater on

 

 

this system does not support installation. Please install

 

 

latest version of NAS Updater.

 

Workaround

Install the HP Service Release Wizard bundled with Service Release 6.6 by running

 

 

the setup.exe file located at the root level of the Service Release.

 

 

Issue:

Some ROM Flash components not checked for installation by Service Release Wizard

 

 

 

 

 

Some ROM Flash components are not checked for installation in the Component

 

 

Updates Selection screen of the Service Release Wizard. A check indicates the

 

 

Service Release has a more recent version of the component compared to the

 

 

installed version on the system.

 

 

The issue applies to the following ROM Flash components:

 

 

DL100 G2 BIOS Update

 

 

HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server

 

 

2003

 

 

HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server

 

 

2003 x64 Editions

 

 

HP BladeSystem c-Class Onboard Administrator Firmware Component

 

 

ROM Flash for iLO

 

Description

ROM Flash for iLO (Japanese)

 

ROM Flash for iLO2

 

 

 

 

ROM Flash for iLO2(Japanese)

 

 

ROM Flash Component for Windows - Smart Array P400 and P400i

 

 

ROM Flash Component for Windows - Smart Array P600

 

 

ROM Flash Component for Windows - Smart Array P800

 

 

ROM Flash for Smart Array 641/642

 

 

ROM Flash for Smart Array 6400

 

 

ROM Flash for Windows - MSA20

 

 

HP 6-port SATA RAID Controller Firmware Update (Note: files are extracted

 

 

to C:\SP30558)

 

 

Firmware and BIOS for HP SATA HBA with RAID (Note: files are extracted

 

 

to C:\SP34281)

 

 

When a check is supplied by the user for applicable ROM Flash components

 

 

listed above, the Service Release Wizard will install the ROM Flash component

 

 

supplied with the Service Release. The underlying ROM Flash component installer

 

Workaround

determines whether the installed version of the component will be updated or not.

 

Refer to the cpqsetup.log located at C:\CPQSYSTEM\log to verify the installation

 

 

status of the ROM Flash component.

 

 

NOTE:

 

 

Some ROM Flash components may not be applicable to your system.

 

 

 

 

Issue:

Network drive letter path does not work with the Service Release Wizard

 

 

 

 

Description

The HP Service Release wizard can show an error indicating failure in locating

 

components when a network share is mapped to a drive letter.

 

 

 

Workaround

Provide the complete network UNC path of the HP Service Release component.

 

 

 

 

Issue:

HP Service Release Wizard does not automatically start after installing the prerequisites

 

 

 

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Contents HP ProLiant Storage Server Service Release 6.6 release notes Page Description PrerequisitesProduct models Operating systemsLanguages Issues and workaroundsGeneral installation issues Installation error 1607 Unable to install Install Shield Installation issues on systems using Windows Storage Server HP Service Release WizardThis system does not support installation. Please install Enhancements Release components from a network pathHP ProLiant Smart Component Updates x86 Editions HP ProLiant Smart Component Updates x64 Editions ROM Flash, Firmware, and Bios Updates Microsoft Updates Java Runtime Environment Update, version 1.6.0 UpdateFixes System Drivers and ComponentsMicrosoft Service Packs Microsoft Security Patches Supersedes history Effective date