Issue: | Providing a mapped drive with a disconnected network path might hang the HP Service release | |
Wizard |
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| Description | If you provide a mapped drive assigned to a network path that is disconnected |
| from the Settings page of the HP Service Release Wizard, it might hang during | |
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| the installation process. |
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| • Provide the complete network path URL as the path. |
| Workaround | or |
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| • Reconnect the network path for the mapped drive in Windows Explorer. |
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Issue: | A reboot message is displayed even though the progress of installation is not complete | |
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| Description | After the installation of Windows Server 2003 Service Pack 2, a reboot message is |
| prompted by the HP Service Release Wizard. However, the progress bar shows | |
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| only around 50% completion. |
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| Workaround | This error message can be ignored. |
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Installation issues on systems using Windows Storage Server 2003
NOTE:
The following installation issues apply only to systems running Windows Server 2003 that have not yet had Windows Server 2003 R2 installed.
Issue: | Microsoft hotfix KB894537 cannot be installed on servers with Services for Unix v3.5 | ||
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| Description | Microsoft hotfix KB894537 cannot be installed on servers with SFU v3.5. | |
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| Workaround | Microsoft hotfixes KB895398 and Q870078 are prerequisites and should be | |
| selected and installed while KB894537 is installed. These hotfixes are listed in the | ||
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| Service Release 6.6 Microsoft hotfix feature tree. | |
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Issue: | The storage server fails to reboot when KB840141 and Remote Storage Windows components | ||
are both installed | |||
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| Description | The storage server fails to reboot when Microsoft hotfix KB840141 and Remote | |
| Storage Windows components are both installed on the system. | ||
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| Ensure that hotfix KB896718 (KB840141 is bundled as part of KB896718) is not | |
| Workaround | selected for installation during the Service Release setup if the Remote Windows | |
| component is already installed on the storage server. If hotfix KB840141 is | ||
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| already installed on the storage server, do not add the Remote Storage Windows | |
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| component to the system through the Microsoft Add or Remove Programs applet. | |
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HP Service Release Wizard
Issue: | HP Service Release Client and Server fails to repair itself | ||
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| Description | The repair option does not complete at times for the HP Service Release Client or | |
| the HP Service Release Server. | ||
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| Workaround | 1. | Unistall the HP Service Release Server/Client. |
| 2. | Run the HP Service Release setup.exe. | |
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Storage Server Service Release 6.6 release notes | 7 |