Sound Problems
If no sound is coming out of the TV | • | Be sure you have an audio cable securely connected between the TV and | ||
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| the source device. Check that the audio and video cables connect to the | ||
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| same group of connectors on the TV, such as Component 1. |
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| • | On the side of the TV, press the | volume+ button one or more times to be | |
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| sure sound is not muted and the volume is not too low. |
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| • Press Settings, go to Sound > Advanced sound > Internal speakers, and be | |||
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| sure the speakers are turned on. |
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| • Be sure that the mute and volume settings are correct on the source device, | |||
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| such as a VCR, camcorder, or computer. |
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If no sound is coming out of an | • | Be sure the sound source and sound system are turned on. |
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external sound system | • | If the source is the cable or antenna input to the TV, be sure you have an | ||
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| audio cable connected from the TV output to the sound system. The | ||
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| connection can be either a digital audio cable or a stereo cable. | ||
| • If the audio output from the source device is connected to the TV, verify that: | |||
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| (1) an audio cable is connected from the TV output to the sound system | ||
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| (digital or stereo) and (2) the audio and video cables from the source device | ||
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| are connected to the same input on the TV (not needed for HDMI). If the | ||
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| audio cable from the TV output is a stereo cable, press the | volume+ | |
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| button on the side of the TV one or more times to be sure the sound output is | ||
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| not muted and the volume is not too low. |
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| • If the audio output from the source device is connected directly to the sound | |||
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| system, check the cable connections and settings on those two devices. | ||
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If the volume of the TV speakers | • | If the source device has a volume control, increase its volume. For example, | ||
cannot go high enough |
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| the TV speakers using the volume control on the TV or on the source device. | ||
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If the sound is inconsistent or weak | • | Press Settings and go to Sound > Advanced sound > Standard audio. Try | ||
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| different settings for the current channel or source. |
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If the remote control does not change the volume of the sound
•See “Remote Control Problems” on page 64.
If the sound is out of sync with the picture
•If the audio from the current source is connected to an external receiver or sound system, the TV cannot synchronize the audio. Check whether the receiver or sound system has an adjustment for sound delay. If it does, try adjusting the delay. Otherwise, you can purchase an external
•If possible, try connecting the device using a different video input on the TV. For example, try connecting to the HDMI or
Troubleshooting 63
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