HP 1000 manual Print quality is poor You may be running out

Page 85

 

 

 

Troubleshooting

 

 

 

 

 

Problem

Possible cause

Solution

 

 

 

 

 

Print quality is poor.

You may be running out of

Windows PC

 

(continued on next page)

ink.

• Check the print cartridge status in the HP PhotoSmart Toolbox.

 

 

 

 

 

Macintosh

 

 

 

• Check the print cartridge status in the HP PhotoSmart Utility.

 

 

 

If you are running out of ink, replace the print cartridge.

 

 

 

 

 

 

You may not be using the

• Make sure you are using a paper type intended for the printer.

 

 

best paper type.

• Choose paper that is specifically designed for the output

 

 

 

 

 

 

(photographs, for example) rather than plain paper.

 

 

 

 

 

 

You may be printing on the

Make sure the paper is loaded print side down.

 

 

wrong side of the paper.

 

 

 

 

 

 

 

You may not have selected

Windows PC

 

 

the correct paper type in

• Make sure you have selected the correct paper type on the

 

 

the printer software.

 

 

Setup tab of Printer Properties.

 

 

 

 

 

 

Macintosh

 

 

 

• Make sure you have selected the correct paper type on the

 

 

 

Paper Type/Quality panel.

 

 

 

 

 

 

You may need to clean the

See “Cleaning the print cartridges” on page 62.

 

 

print cartridges.

 

 

 

 

 

www.hp.com/photosmart

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Contents
Knowledge Help Us Help You Better HP Customer CareContents Printing directly from the printer Saving photos Specifications, regulatory and warranty information Chapter Before you begin, check to be sure you have the following Unpacking your printerCables Other items you will needMemory cards HP paperPhoto tray Printer partsPower cord connection Front panel Cancel/NoReading the indicator lights Install the Two-Sided Installing the Two-Sided Printing Module optionalC6463A Printing ModuleReplace or install print Replacing or installing print cartridgesCartridges Insert the print cartridge Loading paper Tray Load paper in the paperLoad a single envelope Load paper in the photoLoad a stack of envelopes Small media Load index cards and otherHp photosmart 1000 color printer user’s guide Default paper type and size Adjusting printer settingsPrinting a test To print a testTo select the default paper type and size To select the page layout LayoutTo adjust the photo brightness Factory default settingsTo use the factory settings Photo brightnessTypes of memory cards Understanding memory cardsInserting a memory card CompactFlash Type I IBM Microdrive SmartMediaIBM Microdrive memory Insert a CompactFlashorCard CompactFlash IBM MicrodriveMemory card Insert a SmartMediaUnderstanding infrared Tips for using infraredPrinting directly from the printer Deciding which photos to print Printing from a memory cardPrint an index Printing an indexChoose all photos on Choosing photos on the printer’s front panelChoose more than one copy Choose individual photosA selected photo Select a continuous rangeSelect a Dpof file Canceling a photoPrint photos from a Memory card Printing photosSend photos to the printer Printing files using infrared IRPrint photos Hp photosmart 1000 color printer user’s guide Printing from a computer To print from your Windows PC Printing from your Windows PCSelecting the printer Properties Start the software Using the HP Photo Printing softwareCreate an album Make reprints of your Adjust the color Adjust the exposureRotate your image Scale your image Adjust the sharpnessPrint from a software Printing from your MacintoshApplication Print from the desktop Using the Print dialog box Two-sided printing Using the Two-Sided Printing Module optionalTwo-sided printing from your Windows PC To set up the HP PhotoSmart printer softwareHp photosmart 1000 color printer user’s guide Manually reloading paper to print the second side Two-sided printing from your Macintosh Select Print Both Sides Click the drop down menu to select Layout Saving from a memory card Saving photosTo save photos from a memory card Saving photos from a memory card to your Windows PCTo save non-photo files Saving photos from a memory card to your Macintosh Saving photos using infrared Receiving and saving the file Saving photos Using the HP PhotoSmart Toolbox Windows PC Care and maintenanceWindows PC Open the Toolbox using aUsing the HP PhotoSmart Utility Macintosh Cleaning the print cartridges Cleaning the printerTo clean the print cartridges using the front panel Materials you will needTo clean the print cartridges manually Cleaning the outside of the printer Cleaning the print cartridge cradleTo clean the print cartridge cradles Troubleshooting Problem Possible cause Solution Software solutionsCorrectly With your virus protection Hardware solutions USB When I connected a USB Installation was not Computer. See the Appendix for system requirements Printing is very slow You may have chosen Printing solutions If you were printing labels, make sure a label did not Automatic Two-Sided Printing Module, to remove Application’s print settings Will be used Parts of the document are You may have selected Parts of the document are You may have accidentally Print quality is poor You may be running out Print quality is poor Your print cartridges may Print quality is poor If you have smearing, you Print your document Photos are not printing You may not have selected Automatic two-sided printing solutions Layout panel, you Unsupported paper type or Infrared IR solutions LCD Message Problem Solution Error messagesLCD Message Problem Solution Paper is too long. See PC Paper size is too long LCD Message Problem Solution Specifications Weight DimensionsPrints Color Technology, ColorRegulatory notices Regulatory and warranty informationHewlett-Packard Limited Warranty Statement Page Hp photosmart 1000 color printer user’s guide Parallel connection USB connection Connecting the printer to your Windows PCComponent Recommended System requirementsConnect the printer with a Connecting the printerParallel cable USB cableConnecting the printer to your Macintosh Installing the printer software Connecting the printer to a power sourceConnect the printer with a USB cable Hp photosmart 1000 color printer user’s guide 102 Index Saving from a memory card Index Hp photosmart 1000 color printer user’s guide 106
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