HP 5000 manual Clearing Paper Jams, Paper jam is not obvious, look first in the top cover area

Page 83

 

Clearing Paper Jams

 

If the printer’s control panel displays a paper jam message, look for

 

paper in the locations indicated in Figure 22, then see the procedure

 

for clearing the paper jam. You might need to look for paper in other

 

locations than indicated in the paper jam message. If the location

 

of the paper jam is not obvious, look first in the top cover area.

 

When clearing paper jams, be very careful not to tear the paper. If

 

a small piece of paper is left in the printer, it could cause additional

 

jams. If paper jams are a recurring problem, see page 78.

 

(A paper jam message might also display if the rear door is open.)

Note

 

The top cover of the printer must be opened and then closed to clear

 

a paper jam message.

 

Paper jams can occur at the following locations:

 

Output areas (top and rear) Go to page 75.

Optional duplexer

Go to page 76.

Top cover area

Go to page 74.

Input tray areas

Go to page 73.

Figure 22 Paper Jam Locations

Note

Loose toner might remain in the printer after a paper jam, but the

 

toner should clear after a few sheets are printed.

 

 

72 Chapter 4: Problem Solving

EN

Image 83
Contents HP LaserJet 5000, 5000 N 5000 GN Printers Users Guide Users Guide Hewlett-Packard Company Chinden Boulevard Boise, Idaho WarrantyHP Support Take a look at all that HP Support has to offerHP Service Agreements U.S. and Canada Customer Support Options WorldwidePage Contents Printer Maintenance Specifications Glossary Index Overview Printer BasicsHigh Performance Printer Features and BenefitsWide Format Printing High Print QualityBest Value ExpandabilityPaper Handling Options HP LaserJet 5000 N printer ConfigurationsPrinter Information HP LaserJet 5000 printerOptional Tray Configurations Printer Parts and Locations To ensure optimum performance Accessories and SuppliesSuggested Accessories Accessories and suppliesOrdering Information Ordering InformationMemory Description or Use Part Number Printer’s control panel consists of the following Control Panel LayoutControl Panel Lights ReadyTray x Load Type Size or Unexpected Paper Size Control Panel KeysTo print a control panel menu map To change a control panel settingNetwork administrator Control Panel MenusPrinter Software Drivers Included with the Printer See the printer software help for availability of featuresPrinter Drivers Printer Additional DriversWith OS/2 Started guide Access the Windows Printer DriverSoftware for Windows Printer Driver Help Choose the Right Printer Driver for Your NeedsTrueType fonts converted to PostScript format. To download HP ToolBoxHP FontSmart HP JobMonitorHP JetSend Communications Technology HP LaserJet Utility Software for Macintosh ComputersPostScript Printer Description Files PPDs User’s guide to obtain this software HP JetAdminSoftware for Networks Solaris SunOS OS/2HP Web JetAdmin Printer Basics Printing Tasks Top Output Bin Rear Output Bin Selecting the Output BinGuidelines Top Output Bin Printing to the Top Output BinPrinting to the Rear Output Bin Adjust the Paper Stop Loading Tray On the next Loading Tray 2/Optional 250-Sheet TrayLoad the tray. For correct orientation, see Loading the 500-Sheet Tray Optional Printing Tasks Optional Duplexer Printing Both Sides of PaperGuidelines for Printing Both Sides of Paper Separating the Printer from the Duplexer Separating the Printer from the DuplexerTray All other trays Paper Orientation for Printing Both Sides of PaperLayout Options for Printing Both Sides of Paper Layout Options for Printing Both Sides of PaperPreprinted Paper Printing Special PaperPrinting Letterhead, Prepunched, or Paper Orientation for Tray Paper OrientationPrinting Envelopes Loading Envelopes in Tray Printing Labels Printing LabelsDo not Printing Transparencies Printing TransparenciesTray Printing Rotated PaperPrinting Rotated Paper from the 500-Sheet Tray Sheet TrayPrinting Full-Bleed Images 28 lb 105 g/m2 from the 500-sheet tray Maximum paper weight is 53 lb 199 g/m2 from Tray 1For information on setting custom paper sizes, see Printing Cards, Custom-Size Heavy PaperLoad the tray Loading Custom-Size Paper in the 500-Sheet TrayPrinting Tasks Paper is loaded long-edge first X is longer than Y Setting Custom Paper SizesGuidelines for Printing Custom-Size Paper Driver, and from the printer’s control panelPage Tray 1 MODE=CASSETTE Printing VellumPrinting with a Watermark Using Features in the Printer DriverSaving Printer Setup Information Advanced Printing TasksPrinting Multiple Pages on One Sheet of Paper Printing the First Page on Different PaperTray 1 Mode=Cassette Customizing Tray 1 OperationTray 1 Mode=First Printer’s control panel Feed can also be enabled from the Paper Handling MenuManually Feeding Paper from Tray Printer will print only from TrayTo print by type and size of paper, do the following Select the paper size settings from the control panelPrinting by Type and Size of Paper Benefits of Printing by Type and Size of PaperPrinter’s control panel. For more information, see Type and size settings can also be configured fromPrinting Tasks Printer Maintenance Toner Cartridge Storage Printer MaintenanceManaging the Toner Cartridge HP Policy on Non-HP Toner CartridgesRedistributing the Toner Continue Printing When Toner is LowRedistributing the Toner Location of the Transfer Roller-Do Not Touch Cleaning the PrinterCleaning the Printer Press Item until Create Cleaning page appears Using the Printer CleaningPrinter Maintenance Printer, and solve repeated paper jams ProblemsProblem Solving Help you to locate paper jams, properly clear them fromPaper jam message Jams. If paper jams are a recurring problem, seeClearing Paper Jams Paper jam is not obvious, look first in the top cover areaClearing Jams from the Input Tray Areas Clearing Jams from the Top Cover Area Clearing Jams from the Output Areas Clearing Jams from the Optional Duplexer Page If paper jams occur frequently, try the following Solving Repeated Paper JamsMessage Explanation or Recommended Action Understanding Printer MessagesIf a message persists Printer’s control panel page B-12Disk is Paper Path Open Please Close ITNot Available Loading Install TrayRAM Disk Device Failure OfflineTray x Load Type Size Tray x EmptyParallel I/O Press GO to Continue22 EIO Paper Size Serial I/O53.xy.zz Printer Error41.x 64.x 56.x, 57.x, 58.x, or62.x Xxxx 69.xVertically rather than horizontally Correcting Output Quality ProblemsProblem Examples below depict letter-size paper that has passedOrder they are listed Troubleshooting StepsSelect while Determining Printer ProblemsTroubleshooting Flowchart Ready isPrinting Configuration Can you print a configuration page?Can you print from a software application? Does the job print as expected? on the following Cancel Job might have been pressedDoes the job print as expected? An optional accessory is not working properly Can you print from a software application? Troubleshooting Flowchart for Macintosh UsersPrint job has incorrect fonts Click Select PPD Selecting an Alternate PPDRenaming the Printer Menu Map Checking the Printer’s ConfigurationConfiguration Memory Installed PersonalitiesOptions Event LogTo print a PCL or PS font list PCL or PS Font ListProblem Solving Printers Hewlett-Packard Warranty StatementHP LaserJet 5000, 5000 N, and 5000 GN Service During and After the Warranty Period HP toner cartridges are warranted to be free from defects This warranty supersedes all previous warranties 7/19/96Warranty covers any defects or malfunctions in a new This printerWHO is Returning the EQUIPMENT? Service Information FormLicense Grant HP Software License TermsWorldwide Sales and Service Offices Worldwide Sales and Service OfficesFar East Region Finland France Middle East/Africa Netherlands New Zealand Specifications Paper Specifications Specifications A-3 Supported Sizes and Weights of PaperTray Dimensions1 Capacity2 Sheet Tray Dimensions1 Weight Capacity2 Optional Specifications A-5Printer supports the following types of paper Vellum SpecificationsSupported Types of Paper Inks, such as those used in some types of thermography Guidelines for Using PaperSet Fuser MODE=LOW Paper Weight Equivalence Table Label Construction LabelsTransparencies Envelope Construction VellumEnvelopes Acceptable Unacceptable Envelopes with Double-Side-SeamsEnvelopes with Adhesive Strips or Flaps Envelope Storage Card Stock and Heavy PaperEnvelope Margins Card Stock Guidelines Card Stock ConstructionPhysical Dimensions Printer Specifications18.5 in 47.0 cm 10.6 in 27.0 cm 24.4 in 62.0 cm 15.5 cm Specifications A-1555 in 139.8 cm 24.6 in 62.5 cm 18.5 in 47.0 cm 16.6 cm 10.6 in 27.0 cm 29.7 in 75.5 cm Printer Weight Without Toner CartridgeSpecifications A-17 Environmental SpecificationsElectrical Specifications Acoustic Emissions Per ISO General SpecificationsSpecifications A-19 Serial Cable SpecificationsHP Part Number Description 25 to 9 Pin Adapter C2809APin outs for the computer end are typical pin numbers. DB-9 Serial Cable Pin OutsDB-25 Serial Cable Pin Outs Specifications Control Panel Menus Information Menu Paper Handling Menu Size Configure FuserMode MENU=NO YES Manual FEED=OFFPrint Quality Menu Toner DENSITY=3 Printing Menu FORM=60 Lines DIMENSION=ORIENTATION= Portrait Portrait LandscapeWide A4=NO PCL Symbol SET=PCL Font Point RegularConfiguration Menu PS MEMORY= Resource SAVE= OFFPCL MEMORY= 400KToner LOW= Continue PROTECT= AutoClearable JOB Auto CONTINUE=RAM Disk SIZE= Mopier MODE= StandardStandard Enhanced RAM DISK=OFFMESSAGE=OFF JAM RECOVERY= AutoMaintenance OFF REFORMING=ONBuffer SIZE= TIMEOUT=15Menu BUFFER=AUTO AutoFUNCTIONS=ON OFF Parallel High YESSPEED=YES Parallel ADVPOLARITY=HIGH Serial BaudSerial DTR EIO Menu 5000 N/5000 GN Control Panel Menus B-19 CFG TCP/IP=NOCFG ETALK=NO Reset Active I/O Resets MenuReset Memory SettingsPrinter Memory and Expansion Printer Memory and Expansion Installing MemoryPrinter Memory and Expansion C-3 If an optional duplexer is installed Printer Memory and Expansion C-5 Checking Memory InstallationArea should list the new printer language To determine how much memory to allocate to a language Adjusting Memory SettingsResource Saving Buffering To change the I/O Buffer settingFigure C-1 Installing EIO Cards or Mass Storage Devices Installing EIO Cards/Mass StoragePrinter has the ability to print vector graphics using Users who are already familiar with PCL command structurePCL 5e printer commands are backward-compatible with FeaturesGroup Termination character Understanding PCL Printer Command SyntaxPrinter Commands ?&l3A?&l1O?&l8D Printer Commands D-3Combining Escape Sequences Entering Escape CharactersSelecting PCL Fonts ?&l#A Common PCL Printer Commands?&l#X ?&l#S ?&l#H?&a#M ?&l#E?&l#F ?&a#L?s#T Printer Commands D-7?s#P ?s#H ?&k#S ?s#V ?s#S ?s#BPrinter Commands FCC Regulations Regulatory InformationPrinter design eliminates Environmental Product StewardshipProtecting the Environment Regulatory InformationHP Cartridge Recycling Program Information Regulatory Information E-3Design of the printer facilitates the recycling Regulatory Information Paper Regulatory Information E-5To ensure printer longevity, HP provides the following Toner Material Safety Data SheetRegulatory Information E-7 Declaration of ConformityVcci Statement Japan Safety StatementsLaser Safety Statement Canadian DOC RegulationsLaserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser Statement for FinlandRegulatory Information Circuit board that holds extra memory chips for Adjustable trayMedia. All trays used in the printer are adjustable Accessories for older printers and the newer EIOPrinter software help Software is already installedHelp button or a question mark symbol in the printer Printer softwareIndex IndexSee also DIMMs Index Index See also messages printer drivers 14 Index Index Index C4110-90901
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.