troubleshooting the printer
Bluetooth LED light is flashing or is off
This table explains the behavior of the Bluetooth LED light:
the Bluetooth | this means… | what you should do… |
LED light is… |
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Flashing | The printer may be busy | Wait until the light stops |
| receiving data over a | flashing before trying to |
| Bluetooth wireless | discover the printer. |
| connection. |
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| While the printer is busy, |
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| other devices may not be |
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| able to discover it. |
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| The printer may be in | Try to discover or bond with |
| temporary Public Mode. | the printer. If you cannot |
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| discover the printer, wait until |
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| the light stops flashing. |
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Flashing | A temporary Bluetooth | Try to discover the printer |
along with | connection error has | again. If the error continues to |
the Resume | occurred, and the Bluetooth | occur, move the sending |
light for 5 | connection has been | device or the printer, then try |
seconds | terminated. | to discover the printer. |
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Flashing with | An internal printer error has | Press the Resume button, |
the Resume | occurred, such as a paper | check the paper supply, then |
light for more | jam. | try to discover the printer. |
than 5 |
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seconds |
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Off | The printer may be in | Press and hold down the |
| Private Mode, or its | Power button for 3 seconds. If |
| Bluetooth feature may be | the light flashes, try to |
| turned off. | discover the printer. |
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| The printer may not be | Verify that the printer is |
| plugged in. | plugged in. |
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