HP 890C manual Troubleshooting, Blank page came out of the printer

Page 18

Troubleshooting

No page came out of the printer

■Be Patient – Complex documents with many fonts, graphics, and/or color photos take longer to begin printing. If the power light is blinking, the printer is processing information.

■Check the power – Make sure the power cord is connected firmly to the printer and to a working outlet and that the printer is turned on. The power light on the front panel of the printer should be lit.

■Check the paper – Make sure paper is loaded correctly in the bottom (IN) tray and that the paper is not jammed in the printer. See page 18 to clear paper jam.

■Check the print cartridges – Make sure that both the black and color print cartridges are properly installed and that the top cover of the printer is closed.

■Try printing a “sample page” – Turn the printer off, then back on. Press and release the “resume” button. If the sample page prints, the problem is not with the printer itself.

■Check the interface cable – Make sure that a high quality bi-directional interface cable is connected properly to both the printer and the computer. (IEEE-1284 Compliant Parallel Interface Cable is recommended.)

■Check the printer setup – Make sure your HP DeskJet printer is selected as the current or default printer. (See “Selecting Your Printer”, pg. 8.)

A blank page came out of the printer

■Check the print cartridges for tape – New print cartridges are packaged with a protective plastic tape covering the ink nozzles. Make sure this tape is removed from both print cartridges.

■Check for an empty print cartridge – If you are printing black text and a blank page came out, your black print cartridge may be empty. Replace the black print cartridge.

■Check the printer setup – Make sure your HP DeskJet printer is selected as the current or default printer. (See “Selecting Your Printer”, pg. 8.)

Placement of the text or graphics is wrong

■The paper size or orientation settings may be incorrect – Make sure the paper size and page orientation (portrait vs. landscape) selected in the software program match the settings in the HP print settings dialog box. (See “Change Print Settings” on the “How Do I?” tab in the HP DeskJet 890C Toolbox.)

■The black and color print cartridges may need to be aligned – Print cartridges need to be aligned when- ever one has been removed or replaced, or if the black ink and color ink do not seem to line up properly with each other on the page. (See the “Printer Services” tab in the HP DeskJet 890C Toolbox for instructions.)

■The Paper may not be loaded correctly – If everything on the page is slanted or skewed, make sure the paper width and length adjusters fit snugly against the left and bottom edges of the paper stack, and that there is no more than a 5/8” (16mm) stack of paper in the IN tray

■The margin settings may be wrong – If text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your HP DeskJet printer. (See “Minimum Margins” in the “Specifications” section of this user’s guide.)

16 Section 2 – Support

Page 17 Page 19
Image 18
Page 17 Page 19
Contents User’s Guide Acknowledgments Printing HistoryTable of Contents Understanding the Printer’s Parts and Functions Printer Lights Printer Parts FunctionsSelecting and Using Paper Basic Steps for Loading All Types of MediaP S for Using Paper Replacing and Maintaining Print Cartridges Replacing a Print CartridgeMaintaining Print Cartridges Aligning the print cartridgesUsing Your Printer Software Selecting Your PrinterPrinter Software Components Using The HP DeskJet 890C Toolbox Changing Print SettingsSelecting Custom HP Print Settings Sharing Your Printer on a Network Locally SharedNetwork-Connect Setting up your Printer on a Network Windows 3.1 Network ConnectWindows 95 Network Connect Printing from DOS Software Programs To install the HP DeskJet Control Panel for DOSUsing the HP DeskJet Control Panel for DOS HP DeskJet Control Panel for DOSTo clean the print cartridges To align the print cartridgesDOS Printer Drivers Troubleshooting Blank page came out of the printerPrint quality is poor Paper is Jammed in the printer Printer is not picking up paper Customer Support During the Printer WarrantyAfter the Warranty Period HP First FaxElectronic Information Services Extended Coverage OptionsUpdating Printer Software by Mail For Customers Elsewhere in the World For Customers in Latin AmericaOrdering Parts and Accessories Replaceable Parts HP Reorder NumberAccessories HP Reorder Number Ordering InformationSpecifications Minimum MarginsPrinter Specifications Character SetsButtons/Lights Additional Symbol Sets and Fonts Installing a Special Symbol or FontSupported Languages LED Indicator Statement Regulatory NoticeFCC Statement USA Declaration of Conformity
Related manuals
Manual 36 pages 49.52 Kb

890C specifications

The HP 890C is a versatile and robust inkjet printer designed for home and small office environments. Known for its reliability and print quality, the HP 890C has become a popular choice for users who need an efficient and user-friendly printing solution.

One of the main features of the HP 890C is its ability to deliver high-quality color prints. With a printing resolution of up to 600 x 600 dpi, it produces sharp text and vibrant images, making it suitable for a variety of printing tasks. Whether you're printing documents, photos, or presentations, the results consistently meet high standards.

Another significant characteristic of the HP 890C is its fast print speed. It can print up to 12 pages per minute in black and white and around 10 pages per minute in color. This efficiency is particularly useful for users who require rapid printing capabilities without sacrificing quality. The printer is equipped with a 150-sheet input tray, allowing for extended printing sessions without constant refilling.

The HP 890C also features HP's advanced printing technology. It utilizes the patented InkJet technology, which employs microscopic nozzles to spray ink droplets onto the paper, ensuring precise and accurate prints. Additionally, the printer is compatible with a variety of media types, including plain paper, photo paper, and transparencies, further expanding its versatility.

Connectivity options for the HP 890C include both parallel and USB ports, ensuring compatibility with a range of devices, including older systems. This flexibility allows users to connect the printer to different computers seamlessly.

The user-friendly design of the HP 890C is another highlight. The printer features a straightforward control panel, making it easy to navigate and operate. Maintenance is also simplified through easy-access ink cartridges, which can be replaced quickly, minimizing downtime.

Overall, the HP 890C stands out for its combination of quality, speed, and ease of use. With its range of features and reliable performance, it caters to the needs of small businesses and home users alike, proving to be a valuable addition to any workspace. The HP 890C exemplifies the seamless integration of technology and functionality, making printing tasks efficient and straightforward.
Top Page Image Contents