HP 1180C manual HP Telephone Support

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HP Telephone Support

During the warranty period, you may obtain assistance from the

HP Customer Care Center. For the number to call, refer to the

Support guide that came in the box with your printer.

To assist our Customer Care Center representatives to serve you better, get ready the following information before calling.

1Print the printer diagnostic page. See “Troubleshooting” chapter for instructions on how to print this page. If the printer does not print, get the following information ready.

a model number and serial number (located at the back of the printer) such as C8108A and SG1881119P

b printer model such as HP Deskjet 1220, HP Business Inkjet 2600

2Check the operating system you are using. For example, Windows 98 SE.

3If the printer is connected to the network, check the network operating system. For example, Windows NT Server 4.0.

4Note how the printer is connected to your system. For example, parallel, Universal Serial Bus (USB), or network.

5Obtain the printer driver and version number of the printer software. For example, HP Business Inkjet 2280 PCL 5C version 1.0.

6If you have problem printing from a particular application, note the application and version number.

7-2

ENWW

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Contents User’s guide Copyright Information Contents Declaration of Conformity Welcome Using this GuideFor More Information Printer Basics ConnectionsUnderstanding the Printer Parts and Functions Connecting the Printer to the USB Port Connecting the PrinterHardware-first installation For Windows XP Using Your Printer on a Network Connecting to an External Print Server Save Your Settings Printing FeaturesWin Enlarging or Reducing a DocumentHandout TilingBooklet Mirror Image Manual Duplex Two-Sided PrintingImaging Options BannerWatermark Preferences Printing from DOS Software ProgramsHP Deskjet Control Panel for DOS Installing the HP Deskjet Control Panel for DOS Using the HP Deskjet Control Panel for DOSDOS Printer Driver ~Å= Printing Features Media Printing and LoadingMain Paper Tray Manual Feed Troubleshooting Power Cannot Be Turned OnNothing Is Printed Blank Page is Ejected Placement of the Text or Graphics is WrongPrinter Takes a Long Time to Print a Job Something on the Page is Missing or IncorrectTips for Avoiding Paper Jams Paper is Jammed in the PrinterUSB Installation Failed or Nothing Prints Through USB Uninstalling the Printer SoftwarePrinter Does Not Print After Switching Ports Cleaning the Print CartridgesAligning the Print Cartridges If the arrow points to It means To solve the problem Using and Caring for Print CartridgesPrinting a Sample Mac TroubleshootingPrinting a Diagnostic Toolbox Customer SupportHp instant support WebHP Telephone Support Printer Specifications Printer Specifications HP SuppliesMain Paper tray Operating temperature 41 to 104 degrees F Ordering HP Supplies HP Premium Photo Paper HP Premium Heavyweight InkJet PaperHP Premium Plus Photo Paper HP Professional Brochure and Flyer PaperHP Greeting Card Paper HP Felt-Textured Greeting Cards, Ivory/Half-foldHP Glossy Greeting Card Paper FCC statement Regulatory NoticesLEDs Classification Energy Consumption Safety InformationExtent of Limited Warranty Hewlett-Packard Limited Warranty StatementLimitations of Liability Index Enww Declaration of Conformity